Love working with Nicole. Very personable and professional. Great recommendations on my flooring. Will definitely recommend her. The installation crew was likewise very prompt and professional. They are all absolutely wonderful.
Description of Work: Carpet replace with wood grain vinyl
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda J.
06/2020
5.0
flooring contractor
+ -1 more
Forever Floors is a fantastically run, women owned, small business. I contacted them with an insurance estimate, but also expanded the amount of flooring to replace due to some remodeling. Additionally, the flooring crew had to work around the general contractor time frame as well as the presence of animals (cat) in the home. I couldn't have asked for a more punctual and thorough crew. They were ever mindful of my pets (that is REALLY important as others doing work were not as considerate). The job took 3 days, total. They were careful with removing and reinstalling the baseboards. moving furniture around as well as breaking up old ceramic tile for replacement. The crew kept all work areas clean and free of any debris - again, really important with cats. I LOVE my new flooring and can't speak highly enough of Forever Floors.
Description of Work: Whole house flooring replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jeanne S.
06/2020
5.0
carpet installation
+ -1 more
From start to finish, this project went as well as it possibly could have! I was given great advice as to the best carpet choice for my home and family. All employees were extremely professional and very friendly and helpful. All of my questions and communications were promptly answered, and everything fell right in line exactly according to plan. Price was great, with no hidden fees or extra charges that were routine in other companies. The installers did outstanding work, taking only two days for this large project, and the result is beautiful. Photos would not do it justice! I recommend this business wholeheartedly, for all flooring needs!
Description of Work: Whole house carpet installation, in fully furnished home; this also involved removing old carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Forever Floors Wholesale
Thank you very much for your great review. You were a joy to work with and we very much appreciate the confidence you placed in our company to help you with your project.
Cherie W.
09/2015
2.0
carpet installation, flooring contractor
+ 0 more
Employees/company were going to install the floor without underlayment, but I caught them in time and insisted on doing it properly, with underlayment. I had researched installing this type of flooring and 100% of professionals put in underlayment. They sawed one part of a wide decorative board to fit the flooring under it, but sawed it very uneven, leaving a large gap between board and floor and did not bother correcting that. Also, the piece that covers where the carpet meets the "pergo" was not properly attached and pops up. The worker saw it was doing that before he left, but it was late, they were tired and just left it that way (I assumed he would fix it, so did not stay to confirm, since he knew I saw it). The biggest issue is that they left debris on the floor and laid over it, so we now have a noticeable BUMP. I will say, though, that the workers were all friendly, though only one could speak English and we got to met his lovely wife and child at the end of the day.
Description of Work: Removed baseboard, installed flooring, replaced baseboard.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$2,200
Response from Forever Floors Wholesale
[Member Name Removed], Thank you for your feedback, we are always striving to do better and have happy customers. I have addressed your concerns with our installation department and they have assured me they will speak with the crew responsible and make sure there are no issues like this in the future.
Luis C.
05/2015
4.0
carpet installation, flooring contractor
+ 0 more
After a few issues with the initial installers, they sent out different installers and they fixed the problem perfectly. We love our new carpet now.
Description of Work: Installed carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,200
Response from Forever Floors Wholesale
Thank you for positive feedback. We are so glad you love your carpet :) Thanks for giving us the opportunity to help you with your new carpet.
ronald P.
03/2013
4.0
flooring contractor
+ -1 more
Like their product but went with a lower estimate. The estimate didn't take long and sales person was professional in her estimate and showed some good products that she brought with her.
Description of Work: They gave an estimate and didn't waste time doing so. The product they had was good but had a lower estimate and felt comfortable with it so went with another company.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,600
Response from Forever Floors Wholesale
Thanks for giving us the chance to help you with your new flooring. Even though you went with someone else we appreciate the opportunity. Please don't hesitate to call us if you need flooring in the future, we would love to win your business.
connie M.
09/2012
5.0
flooring contractor
+ -1 more
They did everything they promised and the time they promised. They were on time and very professional. They returned my calls when I had concerns. They were very nice. They were great.
Description of Work: They put new vinyl floors in the entrance and den of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from Forever Floors Wholesale
Thank you for the kind review, we are so glad you are happy with your service:)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Forever Floors Wholesale is currently rated 4.2 overall out of 5.
Forever Floors Wholesale accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa