1-800-GOT-JUNK Dallas Central
About us
We are the world's largest professional junk removal service. 1-800-GOT-JUNK? has set the standard for this industry. We service the Dallas north to McKinney & Frisco area. Owners are retired military veterans, fellow Texans, and love serving their customers, employees and the community. Cost is determined by the individual job based on the volume of junk you have. We sell you "space" on the truck--everything else is included in that price - all labor, loading, sorting, responsible disposal and cleanup. For an idea of our price schedule, check our web site. Additional DBA - Junque Distribution Services LLC.
Business highlights
19 years of experience
Services we offer
Commercial and residential junk and trash removal - old furniture, appliances, hot tubes, large tvs, old sheds & storage clean out., renovation debris, yard waste
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.819 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-19 of 19 reviews
Elsie C.
Dec 2017
Work was fine
Shawn B.
Apr 2015
unknown
Alice B.
Dec 2014
unknown
Derald D.
Oct 2014
Two young me called about 30 minutes early and asked if it was OK to if they were early. We said yes.
Two young men showed up with their truck about 5 minutes later. They were very nice and professional. They looked at the stuff we had and gave us a price. We told them to go ahead.
Took them all of 15 minutes. They moved pictures and furniture out of the way to help prevent breakage.
They carried the TV down stairs. I was very impressed because I know how heavy it is.
Took the table and chair.
Returned moved items back in place.
I paid with a credit card. We talked to the young men for a minute and they were extremely nice and respectful.
My wife and I were extremely impressed with the service. Showed up on time and did a great job! We highly recommend 1-800-Got-Junk.
Two young men showed up with their truck about 5 minutes later. They were very nice and professional. They looked at the stuff we had and gave us a price. We told them to go ahead.
Took them all of 15 minutes. They moved pictures and furniture out of the way to help prevent breakage.
They carried the TV down stairs. I was very impressed because I know how heavy it is.
Took the table and chair.
Returned moved items back in place.
I paid with a credit card. We talked to the young men for a minute and they were extremely nice and respectful.
My wife and I were extremely impressed with the service. Showed up on time and did a great job! We highly recommend 1-800-Got-Junk.
Jan F.
Dec 2013
They gave me a discount because I was with Angie's List. They were professional and did a good job and got in and out on time.
Karen L.
Apr 2013
It went excellent.
Ron B.
Nov 2012
Joel showed up early with a smile and reviewed the work to be done. The back door was used first to remove the desk. Then Joel moved the truck to the fromt door and finished the removal of the remaining items. I was quoted before starting and the removal went smoothly.
Dean B.
Feb 2012
They were polite and courteous and the experience went very well. They were very prepared for somewhat of a large job.
Thomas F.
Feb 2012
They showed up, gave me an estimate, and did the job. They recycled, donated, and disposed of the items, responsibly. It took them about 45 minutes to complete the job. I found them on Angie's List. The service was great, and the price was good. I was pleasantly surprised that they were so punctual and professional. I have referred them multiple times.
Diane S.
Dec 2011
They were timely courteous. Worked very quickly and removed every trace of the tub.
Jeremy E.
Nov 2011
I used the company website (www.1800gotjunk.com) to schedule an appointment for 11/22/11. The website is very informative and helpful at estimating your cost prior to finalizing your appointment. They were scheduled to arrive between noon and 2:00 p.m. Ken called me at 11:50 a.m. and indicated they were about 15 minutes away. Ken and Adrian arrived when they said they would. I took them around the house and showed them all of the items to be hauled away and they got started. They were very efficient in their packing so as to minimize the truck space (1800GOTJUNK charges by the amount of space taken up in the truck). They collapsed all of the empty boxes so they would lay flat in the truck. Ken and Adrian were very friendly and professional throughout the process. If they were unsure about an item, they would ask me before loading it into the truck. They also cleaned up each area after loading including sweeping out the garage. They were completely done in around an hour. My junk ended up being about 5/8 of a truck load with a total cost of $410. This is my second time to use 1800GOTJUNK. I have been very happy with their work both times and would definitely use them again in the future.
Michael B.
Sep 2011
Wow, what a pleasant surprise! I recently helped my mother move out of her old home into a new home. I wasn't aware that she had near-hoarding tendencies and had accumulated rooms full of items and a garage full of garbage. When I first walked into the home, I was shocked at the sheer amount of stuff that needed to be trashed or donated (2 full rooms and half a 2 car garage). Challenged with the task of organizing the garbage and items to be donated, I had a breakdown and I was very concerned that 800 junk would be unable to haul everything away. I was dead WRONG. Not only were they punctual and willing to haul away all of this junk, they were EXTREMELY pleasant and reassuring.
The job ended up taking 2 trucks and around 5 hours, but they got everything hauled away in one day. The entire time they were joking and seemed to genuinely enjoy their job (something that seems rare these days). The price was in the ballpark of what I expected considering the volume of garbage, but the experience itself was enough to warrant a price a little above what I expected.
This is easily one of the best experience I've ever had when dealing with a contractor/mover.
The job ended up taking 2 trucks and around 5 hours, but they got everything hauled away in one day. The entire time they were joking and seemed to genuinely enjoy their job (something that seems rare these days). The price was in the ballpark of what I expected considering the volume of garbage, but the experience itself was enough to warrant a price a little above what I expected.
This is easily one of the best experience I've ever had when dealing with a contractor/mover.
Matt L.
Sep 2011
Overall, I had a good experience working with them. I thought they were a little expensive, but they were very pleasant to work with.
Beverly B.
Jul 2011
They were prompt and professional. Not a huge story. Just hauled stuff away. They did sweep up after they removed the junk.
Tim W.
Jun 2011
Look at above answer
Response from 1-800-GOT-JUNK Dallas Central
"Thank you very much for your comments and, again, for the opportunity to serve you. This job was performed three months ago on 24 Mar 2011. I checked the invoice for the job and spoke to Adrian, the professional truck team member, who performed the work for you that day. You scheduled this job the previous evening at 5:19 PM and our crew arrived on site ready to go at 9 AM the next morning. Upon arrival, my crew was met by Mr Douglas who showed our team the material that needed to be removed. Adrian surveyed the items and provided an estimated cost range. The estimate was accepted by Mr Douglas and he authorized the job to be completed. This was a fairly large job compared to our average residential work. Adrian stated you had almost two full trucks of furniture and renovation debris to include about 1000 pounds of broken tile. The crew spent almost an entire shift, 7 1/2 hours completing the work and they were given a check by Mr Douglas for $1108.48 (included $84.48 sales tax). This is the same price another customer would have been charged with the same amount of debris. Neither the crew or I were aware there was an issue with the price until seeing your comments posted here. Based on the amount of material you had and the time constraint, I think you were charged a fair price. To explain our job process, a customer schedules a job online or by talking to our sales center. The sales center representative never gives an estimate over the phone as the rep cannot see how much junk there is to remove. Pricing discussed by the sales rep is to explain our price structure and representative examples based on how much space is used. Our prices are fixed and based solely on the amount of volume/space junk takes up on the truck. For example, we have rates for 1/4, 1/2, 2/3, 3/4, and a full truck load (about 14 cubic yards). This price includes everything--all labor for removing, loading, sorting, clean up, and proper disposal. The service includes a free estimate after one of our professional teams arrives on site withing two hours of the scheduled time. and surveys first hand the items to be removed. The crew calculates the amount of space and then provides an estimated price range for the job. At that point, the customer can accept or reject the offer. If accepted, we complete the work and charge the customer for the actual volume used on the truck. If more space is required than what the crew estimated, the customer is charged at the top price of the estimate range and no more. (In other words, we never charge a customer for an error or under estimate.) I'm sorry the sales rep may not have been clear about this process. They are well trained and normally do a good job to stress that they cannot give an estimate and that the crew that arrives on site will provide a no-obligation estimate. In closing, it was our pleasure to assist you. We value you as a customer and should you again need our service in the future, we hope you will reconsider and allow us another opportunity to serve you. Perry Lamy Owner 1-800-GOT-JUNK? Dallas"
John H.
Dec 2010
Very nice, clean-cut team who worked very hard and did a great job. I am frequently disappointed in contract work results, but these guys were terrific! I had to move my appointment date a couple of times and the office was always helpful and got it right the first time.
Response from 1-800-GOT-JUNK Dallas Central
"Member, Thank you for your comments and the opportunity to serve you. It was our pleasure. Perry Lamy Owner 1-800-GOT-JUNK? Dallas"
Beth N.
Aug 2008
It went great. They were able to come out the day after I called. They were in and out very quickly and they did a very good job. I had questions and they were able to get the answers to them. They were also very friendly.
MONTY S.
Nov 2007
No issues.
SUSAN C.
Jul 2007
Very professional young men (Rey and Alex). Called ahead of time to confirm schedule appt. Very careful not to bang walls when moving wall mirrors down tight stairwell to outside. Gave coupons towards another removal order. Secured the mirrors in their truck instead of just throwing them in. Very nice guys.
Licensing
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FAQ
1-800-GOT-JUNK Dallas Central is currently rated 4.8 overall out of 5.
1-800-GOT-JUNK Dallas Central accepts the following forms of payment: CreditCard
Yes, 1-800-GOT-JUNK Dallas Central offers free project estimates.
No, 1-800-GOT-JUNK Dallas Central does not offer eco-friendly accreditations.
No, 1-800-GOT-JUNK Dallas Central does not offer a senior discount.
No, 1-800-GOT-JUNK Dallas Central does not offer emergency services.
No, 1-800-GOT-JUNK Dallas Central does not offer warranties.