1-800-GOT-JUNK Dallas Central
About us
We are the world's largest professional junk removal service. 1-800-GOT-JUNK? has set the standard for this industry. We service the Dallas north to McKinney & Frisco area. Owners are retired military veterans, fellow Texans, and love serving their customers, employees and the community. Cost is determined by the individual job based on the volume of junk you have. We sell you "space" on the truck--everything else is included in that price - all labor, loading, sorting, responsible disposal and cleanup. For an idea of our price schedule, check our web site. Additional DBA - Junque Distribution Services LLC.
Business highlights
Services we offer
Commercial and residential junk and trash removal - old furniture, appliances, hot tubes, large tvs, old sheds & storage clean out., renovation debris, yard waste
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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Two young men showed up with their truck about 5 minutes later. They were very nice and professional. They looked at the stuff we had and gave us a price. We told them to go ahead.
Took them all of 15 minutes. They moved pictures and furniture out of the way to help prevent breakage.
They carried the TV down stairs. I was very impressed because I know how heavy it is.
Took the table and chair.
Returned moved items back in place.
I paid with a credit card. We talked to the young men for a minute and they were extremely nice and respectful.
My wife and I were extremely impressed with the service. Showed up on time and did a great job! We highly recommend 1-800-Got-Junk.
The job ended up taking 2 trucks and around 5 hours, but they got everything hauled away in one day. The entire time they were joking and seemed to genuinely enjoy their job (something that seems rare these days). The price was in the ballpark of what I expected considering the volume of garbage, but the experience itself was enough to warrant a price a little above what I expected.
This is easily one of the best experience I've ever had when dealing with a contractor/mover.
"Thank you very much for your comments and, again, for the opportunity to serve you. This job was performed three months ago on 24 Mar 2011. I checked the invoice for the job and spoke to Adrian, the professional truck team member, who performed the work for you that day. You scheduled this job the previous evening at 5:19 PM and our crew arrived on site ready to go at 9 AM the next morning. Upon arrival, my crew was met by Mr Douglas who showed our team the material that needed to be removed. Adrian surveyed the items and provided an estimated cost range. The estimate was accepted by Mr Douglas and he authorized the job to be completed. This was a fairly large job compared to our average residential work. Adrian stated you had almost two full trucks of furniture and renovation debris to include about 1000 pounds of broken tile. The crew spent almost an entire shift, 7 1/2 hours completing the work and they were given a check by Mr Douglas for $1108.48 (included $84.48 sales tax). This is the same price another customer would have been charged with the same amount of debris. Neither the crew or I were aware there was an issue with the price until seeing your comments posted here. Based on the amount of material you had and the time constraint, I think you were charged a fair price. To explain our job process, a customer schedules a job online or by talking to our sales center. The sales center representative never gives an estimate over the phone as the rep cannot see how much junk there is to remove. Pricing discussed by the sales rep is to explain our price structure and representative examples based on how much space is used. Our prices are fixed and based solely on the amount of volume/space junk takes up on the truck. For example, we have rates for 1/4, 1/2, 2/3, 3/4, and a full truck load (about 14 cubic yards). This price includes everything--all labor for removing, loading, sorting, clean up, and proper disposal. The service includes a free estimate after one of our professional teams arrives on site withing two hours of the scheduled time. and surveys first hand the items to be removed. The crew calculates the amount of space and then provides an estimated price range for the job. At that point, the customer can accept or reject the offer. If accepted, we complete the work and charge the customer for the actual volume used on the truck. If more space is required than what the crew estimated, the customer is charged at the top price of the estimate range and no more. (In other words, we never charge a customer for an error or under estimate.) I'm sorry the sales rep may not have been clear about this process. They are well trained and normally do a good job to stress that they cannot give an estimate and that the crew that arrives on site will provide a no-obligation estimate. In closing, it was our pleasure to assist you. We value you as a customer and should you again need our service in the future, we hope you will reconsider and allow us another opportunity to serve you. Perry Lamy Owner 1-800-GOT-JUNK? Dallas"
"Member, Thank you for your comments and the opportunity to serve you. It was our pleasure. Perry Lamy Owner 1-800-GOT-JUNK? Dallas"
Licensing
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