home depot

H. Depot's installers measured and placed order for 2 prehung exterior outswing doors for my home. At completion of the install I realized that the sill of the threshold for both doors were too short by over an inch and did not extend to the outside wall of house. They installed the prehung units on a treated 1X8 soft pine board as a subsill which they improperly sloped back toward the house and ran a bead of calk along length between the sill and subsill. The incorrect slope of subsill holds rain water in the trough formed there with just a bead of calk to keep standing water from eventually entering the wall interior of my home. 2 H Depot managers came out and looked at my job and said they really didn't know what to do and have sent the installers back out 2 times. The installers have done nothing.