Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Robertson Tree Service

Tree Service

About us

My name is John Robertson and this is my company.  I’ve been climbing trees since I was a little boy.  With 10 years of experience handling every type of tree we have here in the Dallas area, I am confident that my team and I can meet your tree service, tree removal, and stump grinding needs. If you have trees on your property that are in violation of city code or HOA restrictions, please call me. If you have trees that are in jeopardy of damaging your home.  Your satisfaction is my #1 priority. Robertson Tree Service will cut up and haul away all of the debris as well as grind the tree stump down below the ground level in order to allow the ground-space a sufficient amount of depth to allow sod or other ground coverings a place to grow and thrive.  In other words, we’ll make it like the tree was never there.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Tree removal, tree pruning, trim Ups, tree planting, Stump Grinding, Tree disease assessment and control, stump removal, emergency services, maintenance

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.93 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.0
value
2.5
professionalism
1.9
responsiveness
1.5
punctuality
1.5
Showing 1-3 of 3 reviews

Jessica M.
07/2013
1.0
tree service
  + -1 more
OWNER "TOOK THE MONEY AND RAN" As stated above, the provider, John Robertson, who owns Robertson Tree Service at 2798 Crown Colony Dr, Frisco, TX 75034 with the phone number of 972-827-7318 with the email of john@robertsontreeservice.com came to our home on a Thursday and tore our fences, left the old fences in a pile in our backyard and claimed they would be back the next day to finish and be done by Friday. We are now left with a pile of old fences and no way to let our dogs out. Nobody ever came back or returned phone calls after we paid the company $2,750. The owner took the money and ran. He didn't respond via phone for ten days and said he was having phone problems. We find that odd that he owns a business and doesn't have a phone for ten days. When we finally got in touch with him it was via text and he blamed the job not being completed by an employee who quit. He ensured that our fence would be completed. It is now three weeks later and we are out $2,750 and have to pay another company to complete the work
Description of Work: TOOK THE MONEY AND RAN!!!!!!!!!!!!!!! The provider came to our home on a Thursday and tore our fences down and put up new posts. They said that the job would be completed on Friday. Nobody ever came back or returned phone calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Richard T.
04/2012
1.0
tree service
  + -1 more
I bought a deal on LivingSocial.com paying $75 for $150 worth of work. After 2 phone calls I got them to come out to my house and they left an estimate in the mailbox. The estimate was not even for the correct things that I said I needed done in my yard. So I called them 1-2 times per week for about a month trying to get a new estimate and schedule the services. After trying to get a call back from the company for a month, I finally called Living Social and asked for my money back. They tried to tell me that I could only receive credit for their website but after a little (polite) complaining, they refunded the money back to my credit card. How UNPROFESSIONAL of a company to not even want my business bad enough to not even call me back!
Description of Work: I needed many services done to my yard. They came out to give an estimate (didnt even ring the doorbell when they came) and thats the last I heard from them.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Richard V.
11/2011
3.0
tree service
  + -1 more
They started the work on time and did everything but grinding the stumps. I could not get them to return my calls about finishing the job. About 6 months later (after about 25-30 unanswered calls) Robertson Tree Service had another company complete the work. If I had it to do over, I would not pay them until the work was completely finished.
Description of Work: Tree removal with grinding the stumps. Tree crowning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$900

    Contact information

    2798 Crown Colony Dr, Frisco, TX 75034

    Www.robertsontreeservice.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    Robertson Tree Service is currently rated 1.9 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Robertson Tree Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Robertson Tree Service offers free project estimates.
    No, Robertson Tree Service does not offer eco-friendly accreditations.
    No, Robertson Tree Service does not offer a senior discount.
    Yes, Robertson Tree Service offers emergency services.
    No, Robertson Tree Service does not offer warranties.
    Robertson Tree Service offers the following services: Tree removal, tree pruning, trim Ups, tree planting, Stump Grinding, Tree disease assessment and control, stump removal, emergency services, maintenance

    Contact information

    2798 Crown Colony Dr, Frisco, TX 75034

    Www.robertsontreeservice.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM