LOWES

We "hired" Lowes to replace the carpet in a house we're trying to sell under the premise that they would have the contractors come out and get the job done a couple of days after paying for the entirety of the job up front (which we did on November 19th). 3 weeks later and we've not heard anything regarding when the job will be done. It's impossible to get ahold of flooring or a manager on the phone - and when we do get ahold of someone, they say they'll get back to us and then its crickets. We've had the manager promise to resolve it the next day "by noon," only to then disappear and not return our phone calls. I would recommend using a private contractor and avoid this Lowe's for any kind of in home work.

The price was okay.

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We bought a dish washer at the end October 2014 and after we installed it we noticed it had a leak. We went back to Lowes and exchanged it for a different model and bought their installation package this time. I took a vacation day to be home for the day of installation 12-05-14. Lowes installation team came to our house and asked us to put up our dogs. While we were putting up our dogs the contractor left. We called Lowes and now they are sending another contractor for another date but it will be another week or two. I would not recommend Lowes to anybody for the installation of appliances, they use contractors that are very unprofessional and unreliable. This has been one of the worst and most stressful experiences I have ever went through.

There was a minimum cost of $300 that we had to pay. The biggest thing for us was the cost. We had a cost before they came out to do the job. They did a great job. They were on time and did it within half a day. We liked that it was complete and good workmanship.

They were not as helpful or knowledgeable as another company we went with. Their prices were quite a bit higher. I asked the other company if there was any difference, and if there was, it was very little. I liked the product and variety at the other company better. It was timely when they came out and gave the estimate. The guy was friendly. I would get estimates in the future. They are a good resource and comparison.

The people that we worked with were really good.

The contractor that came out was on time and very good. The overall experience was very good as well. They were friendly. They came in and did the job and it looked good and they were gone.