Called to get a quote on tile repair, Ryan was there next day, full of great suggestions. Always worked towards solutions that fit my budget. He had a crew there the next day and 4 days later we had water flowing over our remodeled in ground hot tub. He also provided service that my current pool service company said wasn't doable and like most suggested we replace with all new equipment. The quote for that was $4200. Haven did what I assumed was possible for under $1000 I'm good for many years to come. With Cold weather around the corner, I was concerned about weather proofing, a Sunday text was sent, not expecting to hear anything till Monday - but they were quick to respond and answered my question.