My focus is quality and customer service. I believe in constant communication. I never cut corners, even when it's more expensive. I will always make sure that your happy with the entire process. I've been in this business for 6 years. I know having strangers come in to your home can be scary, so i tell you exactly when we are coming and what will be done each day. I understand that every home and every client is different, so i make sure to listen to everything and every concern you may have to work with you to find a solution that's quick and affordable.
CP Custom Construction (owner Christian Arroyo Payano) should never be hired. *SCAM ARTIST* It is difficult make this review descriptive enough for anyone to understand how deceptive and unqualified he and his crew are. They were never on time, never stayed until the end of a work day, and ruined personal property that was in the house. C.P. Construction’s contract said that renovation would take 5 weeks. After over 5 months it still wasn’t done. In all Christian was paid 60% over his contract price for his work, which he never finished. After I fired him, I had to pay a new contractor thousands of dollars not only to complete the job, but to fix Christian’s substandard work. Electrical issues: live wires sealed into walls, drilled through an outlet into wires, connected the dishwasher to the garbage disposal outlet, multiple electrical and cable outlets that worked before he started didn’t work after he was at the house, shorted out 2 chandeliers with faulty wiring. Plumbing: leaks in the kitchen and both bathrooms, installed faucets so that cold was hot and hot was cold. Painted the entire inside of house with only primer, and claimed it was actual paint. His excuses included: illness in family, death in family, hospitalization in family, flat tires, doctor visits, and more.
Description of Work: Home Renovation
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Tonya M.
12/2020
1.0
woodworking, home remodeling
+ 0 more
This is a construction horror story. I don't have a lot of space to tell the whole story so I'll give you the highlights. I hired Christian Payano (aka Christian Payano Arroyo) in Sept. to remodel my two bathrooms. He said it would take 4 weeks, I am now in my third month. And: 1. He wouldn't pay his subcontractor so no work got done for a week. 2. His cat got sick so he stopped communicating for a few days. 3. He disappeared after Thanksgiving (I can't get ahold of him by phone or email). 4. He still has $10,000 worth of my supplies (mirror, vanity toilets, etc.). I am taking him to court to recoup my cost. I strenuously do not recommend Christian, CP Custom Construction, at all!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
General Remodeling,
Ceramic Tile
FAQ
C.P. Custom Construction is currently rated 1 overall out of 5.
No, C.P. Custom Construction does not offer free project estimates.
No, C.P. Custom Construction does not offer eco-friendly accreditations.
No, C.P. Custom Construction does not offer a senior discount.
No, C.P. Custom Construction does not offer emergency services.
No, C.P. Custom Construction does not offer warranties.