Arboriculture Services

Johns team did a great job trimming our large, mature trees. His price was fair and his team was punctual and professional. I will hire him again - my trees look great!

Called this company after seeing them recommended on Next-door on many occasions. As stated Arboriculture Services delivered a impeccable service. They went beyond their scope of work to help my wife and I...we couldn't be any happier with our choice!

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The crew was here for about 45 minutes and was supposed to trim live oak branches away from the street light. They did not do that and I called John and he assured me they would return to complete the job. They never did come back, I should have only paid 50% upfront and the rest on satisfactory completion.

John came and looked at all the work I wanted done and gave me a price, which I paid in full, and scheduled the work. They couldn't get it finished the first day and were to return the next day. I took another day off work and they never showed up and never called to say they wouldn't be there. I called John and it was rescheduled. I took another day off work and once again they didn't show up or call. I called John and it was rescheduled once more. They did finally show up, three hours late. They cut down the second tree. Grinding the stumps is not included in the removal price. When I pointed out some remaining limbs I had talked to John about originally, and were included in the original price, they cut them off, but acted like I was asking for additional services. They had to disassemble part of the fence and did a good job of putting it back together. They also left their empty drink containers all over the yard.

Frustrating!! We paid John upfront for landscaping and planting services, to prepare for a party we were having. They were delayed by the recent rains, but finally showed up the day before the party. They dropped off some plants, planted some flowers, but left several large plants unplanted. Some of the flowers were not even placed in the soil, they were put in place and they pushed mulch around them. That was two weeks ago. He said we would come this past Wednesday, again a no show. Avoid this company at all costs. He took $3000 and did maybe a $1000 worth of work and materials. ,

The company poorly trimmed trees (I have pictures). Also, braced tree with rope and belt and promised to return in a few days when supplies arrived. The owner, John Bernhard, has not tried to complete work he's been paid for. Very unethical, he had no intentions on returning after being paid. After numerous calls and lies that he will complete work, he's stop answering and returning calls.

I had a similar issue to the other reviewer. I don't understand how some people can be so unethical! I gave John Bernhard, the owner of Arboriculture Services & John Bernhard Landscape Design, a $19K deposit. He failed to complete the work, would not return my phone calls and refuses to provide a refund. John was originally engaged to build an outdoor structure with a fireplace and landscaping. His crew ran out of concrete when pouring the fireplace foundation. John refused to correct the issue which was inspected and determined to not be acceptable by a building engineer. John's solution was to simply pour an additional 2 inches of concrete on top of the original base - all professionals consulted said this was a terrible idea. After this, John was terminated from the original contract but had a $19K deposit. John refused to refund the money so we agreed that he would do the landscaping portion of the project only for that amount of money. John then refused to take my phone calls and never completed the work over a 6 month time frame. I have documentation and pictures of the work as well as emails and texts that clearly show the incompetence and unethical nature of business practices. I hope others do more research before doing business with him. I offered John the option of going to mediation to settle this issue but he rejected that as well. It looks like taking him to court is my only option of getting my money back.

Basically he gave me an estimate and I gave him half the deposit of $375.00. He has never shown up after I paid him. Now I can't get a hold of him. I just want him to get the work done or give me my money back. I'm giving him the benefit of the doubt but I need to hear from him.