Aqua Irrigation

Luis knows what he was doing; but his temper is not acceptable because he cursed at me ( home owner ) when he got frustrated of figuring out way to resolve the sprinkler’s problem. After confronted by me, Luis apologized for his cursing words. Hire him if you want to try your shotgun!!!

Luis González and his crew were very professional and respectful of my property. Job was done in four and a half hours. First rate materials and very fairly priced. I will recommend unconditionally.

Because of favorable reviews and the quick response to the first visit, I rushed into an agreement without much investigation. First, there was a problem working with the previous system because the information I gave was disregarded. That led to programing problems that took many days to resolve. During installation, dirt was piled around the base of plants causing portions to die out over time. Also a leak was found in the drip system cause by the installation of the new system. There was no city permit & no plan showing valve placement, which I had requested, but I could live with all that until an electrical storm cut off the system which was supposed to continue under those circumstances. At that point, I called in a new repair service. That man discovered that the tag in the door of the controller with the word REMOVE on it was still there. That tag needed to be removed to allow the batteries to engage so the system could work without electricity. Also the driveway flooded. It was discovered that the old leak (which was supposedly fixed) had not been repaired nor did it look like an attempt had been made to do so. Other adjustments were made and the system seems to be working OK after paying over $200 for work that was under warrantee. The problems surfaced as hot weather approached. I wanted a system that worked and I did not have the confidence or the patience to keep on working with Aqua Irrigation. I think that Luis Gonzalez is a hard working man that knows a lot about irrigation systems but he has limitations. It appeared that he was the whole business including office staff which led to a couple of forgotten appointments.

I can't say enough great things about Luis! Over the weekend, we punctured a sprinkler pipe and couldn't get the water switched off at the sprinkler main so the leak couldn't be stopped in order to repair. After searching the internet, I saw Aqua Irrigation Installation & Repair on another home site and he had over 80 5+ ratings. I KNOW WHY! On a saturday, he called me back within 5 minutes of leaving a voice mail. He told me he would finish up the job he was on and head my way. He didn't realize we were in "Granbury" not "Grand Prairie" -- but that didn't stop him. He called and said he would arrive in about an hour. He did. He was quick. He was thorough. He was fair. He performed quality work and when it was all said and done, the bill was very fair - especially considering it was a Saturday. HE SAVED THE DAY! IN FACT, HE SAVED THE WEEKEND!!! THANK YOU LUIS!

Luis/Aqua Irrigation is a one man independent business. He stays fairly busy, but returns his calls in a timely fashion, and is good about getting to the job in a reasonable length of time when called, although he does have to work with his schedule some.(He has done multiple repairs for me in the past, and been responsive when I was having an irrigation emergency.) His workmanship is good -- I find that his repairs do not break down like those of some other repairmen I have used in the past. I have found him to be both knowledgeable and technically competent. He charges by the hour or by the job, depending on the type of work that is being done. His prices are not cheap, but they are fair. I strongly recommend him and will continue to call him myself in the future.

Very well.