zTeam Enoch HVAC (I)

While initially it was a tough start, they made sure to get my new system installed and working properly, and they did it in as fast of a time as they could have. They have been excellent to work with. And while it was a rough start, problems will happen with any company, and only the great companies make it right, which they did.

Excellent job. Very easy to work with.

Perfect service.

Team Enoch was great!

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Very fast and professional communication. Listened to what I was really looking for and helped make a good professional decision on the best system for me. They gave me multiple different options and were definitely not pushy for the most expensive one either. After the installation I even signed up for their maintenance services! Have been very happy with Team Enoch. Would definitely recommend to use them if you are needing any services they provide.

They were very good, a pleasure to deal with.

Installed in 5 hours including electrical wiring. Unit is working well. Actual cost was same as the estimate gave by looking at the pictures sent.

Gave me a great quote and also did an awesome job. Recommended them to a realtor friend of mine for his next investment/rental.

He was timely, efficient, friendly, and had good communication.

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Efficient team was able to install 2 complete software in 1 day.

Exceptional A/C company. Professional, knowledgeable & attention to detail were hallmarks of installing a new A/C that I experienced. Highly recommend!! Also... very fair pricing.

Install was just yesterday but install crew was very professional. Did a thorough clean-up job when they were done. Process to get to install was straightforward and efficient. Pricing was very competitive. One small hiccup along the way which was resolved successfully in less than 1 hour. To this point, very impressed with Team Enoch and would not hesitate to recommend them.

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Very thorough.

They were very polite, easy to deal with, good price, respectful of property

Very responsive, polite staff.

I'm disappointed to be writing this because I had good experiences with Team Enoch on smaller jobs, but the way that I've been treated on a larger job (HVAC install) made me realize that this company isn't so different than other HVAC companies who rely on predatory methods to try to extract as much profit as they can. I had a 2.5 ton unit replaced recently due to a leak on the condenser coils. So I agreed to replace the unit (left the furnace and evaporator coil since they were only 5 years old). Once they replaced the condenser unit, within 2 days, the system was no longer cooling. They send someone else out and now there is a leak in the evaporator coil that was not there 2 days ago. They conveniently gave me a quote for another $2,000 to replace the evaporator coil. The odds of an evaporator coil springing a major leak 2 days after the install is extraordinarily small. I am not claiming that they purposefully did anything to the evaporator coil, but the timing is very suspicious. Please be careful.

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