Tom Samples Pest Control

project: eliminate rodents The best exterminator I ever hired - do not need to say more.

Very professional and communicated well

Value for money was only problem.

Very responsive.

This has to be the worst service we have ever received. We feel completely ripped off. We hired Tom Sample to get a raccoon out of our attic. He sent a subcontractor (ARC) that put a cage on our roof where the raccoon had torn up the chimney. Then wait a week and hope the raccoon left. We think he did. We had contracted with Tom Sample to put up a metal barrier as they said that would be much harder for the raccoon to the renter. Well, the work looked like a child had done it and did not even close the hole. We then had to hire another contractor to put up a replacement that looked professional and covered the entire hole. I contacted Home Advisor and he said he reached out to Luis who I had worked with. Luis never called back. Luis did tell me on my first complaint call that they were not in the business to do nice work!

They were very thorough and able to assist with the issue.

Came out and removed birds pretty quickly.

They came out promptly, stayed within their estimated cost, and the work was professional.

Came out within a day for initial inspection and continuing to treat issue until its fully resolved. Dennis will be on his 4th visit and has not tried to change the price he originally quoted. They are sticking to the promise to resolve the issue for the quoted price!

Comparing their price to others it is standard for the service rendered. We had a barn swallow's nest (over the front door)removed, area cleaned and treated with a repellent. We will really know in a few months how well the repellent worked. They say it works for 6-12 months. The birds typically return in February. It is now January.

Pretty expensive service. Had to do some things myself since the total would have cost me a fortune. But the customer service was great, and I appreciated that a lot.

Luis is a very professional person.

Have not solved problem of rat or mice in attic or walls, yet. Expensive, changing screens on vents, etc , all over house. Technician stepped on metal awning, for which I m supposed to be reimbursed. I ll have better impression after this happens. Can be difficult to locate mice and rat entrances in older homes. Requires expert experience. I have tried 2 other companies with no success. I m sitting in den, listening to activity in attic right now. Frustrated.

Luis González super friendly and super nice.

High price

American Rodent and Wildlife Control did an outstanding job providing exclusion and trapping services at my rent property. Luis was easy to communicate with and my tenants were very impressed with the service. I recommend and will use this provider again.

Bat removal done same day I called for estimate. Entire property was inspected. Very satisfied with professionalism of Jose & Louis! Thank you!

DID A VERY GOOD JOB CORRECTING THE PROBLEM.VERY NICE WORKER.

Great customer service! Explained all available options with quotes and recommendations. Definitely thorough and cheaper than Terminex!

Very pricey, and I still have something in the attic!

very polite worker, Jose!

Super professional, caring , and thorough! I was able to schedule an appointment shortly after I called! Would recommend to all my friends! Thank you!

Excellent customer service. Very knowledgeable, prompt service .