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About us
SunSmart Windows and Doors provides affordable, energy efficient, customized replacement windows and doors to suit your every need. If you have damaged or broken windows, or are just in the market for an updated look, give us a call at 817-601-7035 or email [email protected] for a free estimate. Custom Replacement Windows, Proprietary Residential Windows (frames) that holds up to the Texas Sun, Newly Discovered Glass with best in class SHGC, Sliding Patio Doors, French Doors, Doggy Doors, Storm Doors, Commercial grade windows, Siding and more.
Business highlights
12 years of experience
Services we offer
Windows and doors tailored to your needs.
Services we don't offer
We don't push one product on you - we get you what you want!
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 2
Assorted photos uploaded by Sunsmart Windows and Doors
Reviews
4.951 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 51 reviews
Mary N.
Mar 2023
Sunsmart windows has extremely bad customer service. I replaced 31 windows in my home and they are all identical except one. They won’t help me fix it because they say I approved the quote and I should have caught it that it would be built differently. They are the professionals and should have told me it would be different. I asked the owner before I signed the quote if everything was the same as I already had and he said yes. When I pointed out that one is different I was told that it couldn’t be built the same because it’s a quarter inch smaller. Then I was told it could be built if I agreed to pay half. I told them no, it wasn’t my mistake. Now I’m trying to find out if the windows are star energy rated and they won’t help me. They said I have my paperwork and I can figure it out from that. They are extremely rude and very difficult to get a hold of The Company has not tried to help me as they say they have. I did not changed my mind. The reason that they give people the option to read the agreement before they do it is just to save themselves and when I asked about the information about the energy star program they did not give it to me and i need to find it myself. I am not difficult to please at all everyone who needs windows installed were expected to be the same. I've tried so many ways to work it out with them. I'm just not willing to pay additional money for their mistakes on putting in a wrong window they gave me a very inflated price for the replacement and i have a lot of proof on proving that so they are not trying to work with me but to get more money out of me.
Response from
"We have in fact tried to help Mrs [Member Name Removed] despite her multiple attempts to tarnish our reputation. We have a signed completion form saying her job was done with no issues and she is 100% happy. Well after the install she wanted us to replace a window that she approved at no cost. We were happy to replace at a 50% discount, but that wasn’t good enough and now she is trying her best to get us to change our mind by posting multiple negative reviews online. Won’t work. I am the owner and I do not take to threats or strong arm tactics no matter what the outcome. We always complete our work according to our agreements, and all of our customers have copies of their agreements. We have a legally binding contract that is enforceable by law if we have not fulfilled our agreement. We are one of the only companies that allows customers to check their orders before they go into production and ask questions. So I am happy to take this negative review. We, in fact, even though it was not our responsibility, sent Miss [Member Name Removed] information about the energy star partner program the region of the country that she lives in and the minimum qualifications for her windows, and told her how to find out For Windows, Energy star criteria as well as alerted her to the fact that that information was on her approved quote that she signed so that was still not good enough apparently. Mrs [Member Name Removed] May have a bit too much time on her hands. She may need a hobby or part time work. However we do not recommend hiring her as she is difficult to please and not rational or reasonable to common sense discussions or contractual agreements."
Julie H.
Jul 2019
Beautifully. They kept me up-to-date on the progress of the manufacture, and the installation process was seamless. Very good customer service also.
Shannon P.
Jun 2019
We love our new windows and the process was painless.
Raul Q.
Jun 2019
Very satisfied with the results.
Todd T.
Jun 2019
From presentation to installation everything was smooth and easy. All concerned were professional in demeanor. Workmanship was excellent
Ramona H.
Jun 2019
SunSmart is a fantastic company. The in home free estimate was very comfortable, no pressuring or trying to talk me into buying more than I wanted. Andrew was very knowledgeable and helpful as he listened to my needs and budget restrictions. I only replaced 5 windows and added a storm door with a doggie door. With the experience I had with SunSmart I will definitely use them when it's time to replace the other windows on my home. The installation process was just as smooth. Mike & Caleb did an outstanding job protecting my floors & furniture while they worked. One window had rotted wood & they removed it & replaced it with new wood on the frame of the window. They were very meticulous with the clean up as well. Great job & great experience. Thank you.
Linda L.
May 2019
We love our Sun Smart windows. This is only May, but we already notice the difference in heat coming through our windows in the afternoon. I think we will break even with our investment in five years! The company was great to work with. It was nice having professionals like Jay and his team making sure our windows were all quality products. They installed the new windows quickly and efficiently, and totally cleaned up before they left. We’ve had a number of neighbors comment on how nice they look. Installing new windows was a major decision for us. I am so glad we did with Sun Smart.
Bri W.
May 2019
My kitchen windows were old and damaged from previous owners, I knew I wanted them replaced but what I did not know was how much of a difference it would make. I thought all windows were created equal but that is not the case, Sunsmart windows are AMAZING! They have a slight tint and a nice thick trim that makes them look luxurious. Andrew was our salesman and he was very polite and knowledgeable. Jay and another person I think Keith, installed our windows. They were incredibly fast and efficient! They were also entertaining to watch and made sure our experience with Sunsmart was great. I could not be happier with our new windows they look incredible and gave our house a much needed facelift. We plan to move in the next couple of years but I will be a Sunsmart customer for life. you can bet my next house will be getting these windows, now that I know how great they are I can't live without them!
Victoria V.
Apr 2019
This company is amazing. When we bought our home in 2016 we knew right away we we're going to need to replace our windows. They were the originals from when the house was built in the 60's. But replacing 12 windows was going to be a huge expense so we took our time looking for a quality company with the highest quality products. And then Sunsmart found us. The entire process was a breeze and we got exactly what they said we would, and if you aren't new to home renovations you know that is often a rarity. Not only do my windows now look great and keep out more of the surrounding noises from the neighborhood, but I also feel safer the the security features built into their products. I cannot recommend this company more highly.
Marianne K.
Jan 2019
Our experience with Sunsmart was stellar at every stage. Our sales person/Andrew was very informative yet concise. The entire process from initial meeting to completion of installation was very professional. The end result far exceeded our expectations.
Ana R.
Dec 2018
The company is very professional and reliable. The salesman was knowledgeable and helpful. They’re honest and kind hearted people. I will do business again with them. I’m attaching a before/after picture. This window was actually falling down because the frame had rotted away. Now it’s been replaced all around with materials that will not rot.
Tim S.
Nov 2018
on the sale side Alex was very knowledgeable and informative,installation was on time and professional,competed in 1 day,really like the lifetime transferal warranty,the windows look great but a little pricey,I would recommend Sun Smart Windows to family and friends
Larry C.
Oct 2018
two man crew arrived on time, stayed busy and cleaned up well.
Anita A.
Aug 2018
They called and reported progress of windows being made, then shipped. The installer called, scheduled, and came out promptly. He was very knowledgable and put the windows in, in a professional manner. He had to order additional stripping for outside of windows, but came out when it was received, and completed the installation in timely manner. Our windows look great! The neighbors walk by and tell us how good the windows look! We can already tell the difference in our house staying cool with this Texas heat, and the air conditioner frequently cycles off, way different than last summer!
Barbara B.
Jul 2018
I replaced five windows that previously I'd received bids from four companies who wanted to install windows that open. I did not want these windows to open, they are for light only. So SunSmart gave me exactly what I wanted. They were punctual and clean and the windows upgraded the whole feel and look of my house.
Alan K.
Jul 2018
The whole experience was fantastic. Andrew was detailed and explained everything. There were no surprises from beginning to end. Carlos, the installer, was fantastic. His craftsmanship is top notch. In addition, he covered everything in or around the window when removing the old window and once the new window was installed cleaned up around the area. We couldn't be happier with our decision to go with Sunsmart windows.
Bianca S.
Jul 2018
Salesman, Andrew was excellent! Catered to our needs for our home and ensured that our standards were met.
Lana C.
Jun 2018
Very well! Showed us several options. We had the back side of the house done only, at this time. We wanted a small section of sheetrock removed to have a picture window installed in the kitchen and it turned out just wonderful! The difference in the view we now have is remarkable! Carlos is a master crafter at installing windows. I will request he do the front windows when it’s time! There were two additional picture windows installed and the rest were regular. These people are great to work with. We highly recommend Sun Smart Windows.
Kim D.
Jun 2018
We recently had some of our windows replaced by Sunsmart Windows and Doors. The owner was very accommodating to our needs. The sales and marketing team was knowledgeable, courteous and very helpful. The installers were very professional. We are big believers in you get what you pay for. Although the windows are a little more expensive, they are well worth it because each window is custom made and comes with a real lifetime warranty. Our windows look beautiful. We would highly recommend this company to anyone looking to replace their windows.
Tony D.
Jun 2018
This was the best and I mean the absolute best experience I have ever had working with a company. From beginning to end they were courteous, professional and really made you feel like a friend. The people in the office kept us up to date with everything. Our Sales rep who came to our home was available anytime we needed him and the install crew was prompt and did a great job and they did it quickly. SunSmart is the way all companies should be towards their customers.
Melissa C.
May 2018
Andrew did a fantastic job presenting the high quality windows that Sun Smart provides. He provided fabulous personal customer support both in person and on the phone. Then, after the job was done, he came by again in person to inspect the installation job. The installers were all professional and very good. They installed all of the windows in our home in about 4 -5 hours, and did a really good job. I would highly recommend Sun Smart Windows if you are thinking of replacing your windows. You will not only receive a very good looking high quality energy efficient window, but fabulous customer support as well.
Clint C.
May 2018
Andrew did a fantastic job showing us the different options available and helping us meet our budget. He made sure the entire process ran extremely smoothly from start to finish. The team that installed the windows did a great job of communicating with us to schedule an appropriate time to perform the installation. They got the job done very quickly and very professionally. We are extremely satisfied with our fantastic new windows!!. I highly recommend this company for your window needs.
Bryan T.
May 2018
It went very good. There were some delays because of the color we had chosen. Carlos is an excellent installer, very professional worked well and managed his help. Cleanup was as expected. Very happy with the install process.
Barbara M.
May 2018
Professional company, window installation went well, the installers were very pleasant to be around. Everything was as promised. I’m very pleased with the new windows.
Hugh M.
May 2018
We are very satisfied with our new windows and doors that SunSmart provided. Our home looks and feels so much better after the install. The entire SunSmart team were extremely professional and went beyond our expectations, you should consider them if you need these products.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Sunsmart Windows and Doors is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 10:00 PM
Tuesday: 9:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 9:00 AM - 10:00 PM
Sunsmart Windows and Doors accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Sunsmart Windows and Doors offers free project estimates.
No, Sunsmart Windows and Doors does not offer eco-friendly accreditations.
No, Sunsmart Windows and Doors does not offer a senior discount.
No, Sunsmart Windows and Doors does not offer emergency services.
Yes, Sunsmart Windows and Doors offers warranties.
Sunsmart Windows and Doors offers the following services: Windows and doors tailored to your needs.
We don't push one product on you - we get you what you want!
Contact Information
6487 Camp Bowie Blvd, Fort Worth, TX 76116
Service Hours
| Monday: | 9:00 AM - 10:00 PM |
| Tuesday: | 9:00 AM - 10:00 PM |
| Wednesday: | 9:00 AM - 10:00 PM |
| Thursday: | 9:00 AM - 10:00 PM |
| Friday: | 9:00 AM - 10:00 PM |
| Saturday: | 9:00 AM - 10:00 PM |
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