
Rain Fall Gutters
About us
With over 20 years of experience in the Dallas / Fort Worth metropolitan area, Rain Fall Gutters services all of Tarrant County. We are fully insured, and are proud to guarantee all of our work. We have installed seamless aluminum gutters on homes with values ranging from one hundred thousand dollars to over one million dollars.
Business highlights
Services we offer
Gutter Cleaning, Gutter Installation, Gutter Repair, and Leaf Guard
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
7% | ||
2% | ||
1% | ||
0% |
"Hello sir I am the new owner of this Rainfall business. I am sorry that your experience with Rainfall was not as great as you expected. I can offer to come to your place and assess the situation and make any necessary changes if you still need them to make sure that you are satisfied with our service. Please let me know if I can help you I am trying to generate positive reviews for the future of this business, thank you!"
I have gutters on the back of my house and needed either (a) new downspouts (2) or a new system. The current ones were plugged and rain was backing up and running over causing problems around my foundation.
The quote:
David came out and was on time. He looked at my gutters, measured, and provided me an estimate for mesh or leaf guard (I wanted leaf guard, see attached estimate). I was leaving town the next week, but advised I would like to book for the following week. My plans were canceled so I called David and after he checked his schedule, he said they could do the following week. I was very happy.
He advised that on a corner, midway, I should have another downspout (I am not sure this is a good idea since it is at a poor location on my house). I agreed to having him install that to breakup overflow. His guote came in at $190. total price, but I was also quoted $240 for the mesh. His quotation system was odd and I should have clarified it a bit before the install, but I was happy to get someone to fix it before it rained again.
The install:
The install went well and the two guys who came (two Hispanic guys) were nice and professional. They arrived on time and cleaned up most of what they took down or cut. Although I wanted the leaf guard, after they were done I noticed they had installed the mesh. Since it was done, I just went with it. Leaf guard would have been nice since I have tons of trees and I am not sure why on the estimate the mesh is more.
The new gutters are nice and the mesh works about the same as my previous (plastic) mesh. I am still not sure about the middle downspout since it runs right into a big tree and I have concerns about it causing problems there. Time will tell on this. The install took about 1.5 hours. They gave me the bill from David for $280.00. I was very surprised since his original was not this high. I sent him a few texts and he stated it was $280. Since his original estimate was so confusing (and no where does it state $280), I could not figure out what he was talking about.
Payment:
I paid David $280.00 but I do not believe he quoted me correctly OR he should have charged what he quoted. Either he made a mistake (which I do not think he did on the quote) OR he just overcharged on the install (which I think he did). On the other hand, he did come out fairly quickly (when I could not get anyone else).
Advice on using:
Get the quote, VERIFY it and completely go over the bid. Make sure you AND David understand what will be installed and what the cost will be.
"If you open the attachment with the estimate, It clearly shows the bid for $190 and then it shows two options one for leaf guard at $90.00 and one for mesh guard at $240. I think that she did not understand the estimate, and she could have called before the job to clarify it. Clearly $190.00 & Opt for Leaf Guard at $90.00 = $280.00 She said that the mesh guard at $240 was to expensive. I do not over charge people! What I quote you, is the price I charge!"
Licensing
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