Purple Care

Horrible to work with. They billed over $500 and cannot provide an invoice showing what they are billing for, nor was the issue fixed or were they able to find the problem. Apparently their business is to find ways to bill you for as long as they can since they charged per hour. I’d run as fast as I could from this company.

I original hired them to redo my flowers for the summer… they were supposed to plant a total of 9 plants and re-mulch my yard… they came out a total of 3 times the first crew planted 3 plants and re mulched and advised their boss would bring the other plants… the boss came out and planted three additional plants on the service they weren’t completely in ground… they proceeded to send him out a 3rd time with the missing 3 plants and to fix the other ones previously planted and still didn’t do it properly… I called and was advised they would send him back out again on today to fix it… I received an email this morning advising they will not be fixing the job that they completed horribly… this company is a scam and is over priced to offer such terrible service

We are extremely disappointed and unhappy with our service. The salesperson who initially marketed the service promised 50% off the initial application ($50), a free 30-day follow-up, and a subsequent fee of $90 per quarter (90 day) service. We were not given a contract/receipt of the agreement, only a verbal offer. After the 30-day follow-up, we received a $90 charge. When we asked about this deception, we were told "sorry," with no offer to make things better or to honor their original agreement. Subsequent to this exchange, although we were told we could terminate services at any time with no penalty, we now are being told we need to pay the full price of the initial application ($200) if we choose to cancel before the 3rd application (which would have been another $200). At minimum, we have lost confidence in Purple Care for their deceitful practices. We are disappointed that they made promises to us on 2 occasions that were not honored, and we believe their promises are akin to a scam.

I have a beautiful lawn thanks to Purple Care. They installed my sod in 2017. I have been using their lawn treatments and pest control. I have been very pleased with them!

Had a really bad sticker problem. I reached out to Purple Care to take care of this for me and I have not seen any since!

We have been on treatments over a year now and my lawn is weed free and still lush green. Definitely would recommend to anyone that cares about the lawn color and health!

This is a rental property and my renter was very pleased with the work.

Extreme lawn care started my service a couple of years ago. I’ve been fairly happy with their services until 8/22/19. On this day the tech left a bill on the front door but never serviced my property. I have a video Surveillance system and I see the tech place the bill on the front door but I never see him in the yard. The office manager said that video surveillance systems miss picking up their activity all the time! How is that possible? It picks up everyone else! They refused to send another tech out to treat my lawn. They refused to issue a refund but agreed quickly to cancel my service. Purple Care places minimal value on retaining customers.

Horribly, The worst customer service once they got rid of a few good employees that I trusted. They are now over-bidding, not backing their work and could care less if they lose $5,000 in business. Wanted to charge me to put two poles into cement on our gate and reattach an existing gate $550 +. They replaced a 40' plus fence for $1200. Ridiculous pricing. I was about to sign off on them to do about $5,000 of work around my pool and I am so glad I found more reliable, more cost conscious and better customer service related company. Stay away and save your money!

Here is one thing that i dont understand. They told me the don't do bi weekly mowing for some reason. Then another was that their schedule doesn't allow it. I wasn't asking for a lot. Simple bi weekly schedule during the summer as grass doesn't grow as quickly, but that was apparently the one request that couldn't be fulfilled. The mowers were lowering the trim height to the lowest they can go in order to keep justifying the trim. In the end they were just going over the lawn and it wasn't worth the weekly cost as i couldn't tell if they did anything. I really hated their logic and reasoning which was "reasons". So I wouldnt trust them because they will tell you that you are getting the best service, but in reality they are trying to get every last dollar from you without a good reason. I was paying well over 200 bucks a month because of the weekly mows and they could care less what i wanted because it was outrageous to request a bi weekly mow. Definitely do not recommend