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PILLAR TO POST

4.0(
1
)

Home inspection

Services we offer

PRE EXISTING & NEW HOME INSPECTIONS. POOL & SPRINKLER INSPECTIONS.

Amenities

Free Estimates
Yes
Senior Discount

$25 off

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
100%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Write a review
Showing 1-1 of 1 reviews
Orville O.
04/2007
4.0
home inspection
  + -1 more
He was polite and professional, arrived on time, provided copy of report on site with a binder that contained other helpful information to homeowner. During inspection did not mind me following around and asking questions. The only bad part was when I called later and did not receive any responses to my phone calls. I called multiple times and also e-mailed, so I do not see why they could not respond. This is particularly a pet peeve of mine, so when calls are not returned or e-mails answered I lose confidence and trust in the service. It was not due to opportunity that they were not responsive, eventually I just gave up. In the future I will use a different provider if I have need of a home inspector, simply because I like responsiveness.
Description of Work: Chris came to perform a one year warranty home inspection. He visually inspected roof, brick exterior, grading, sprinkler performance, attic, A/C performance, too hot to test furnace, GFCI outlets, control panel, and wiring from control panel to the house, water pressure, and tested for drainage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$325
Response from PILLAR TO POST
UNFORTUNATELY THE MEMBER'S PHONE CALLS AND E-MAILS WERE NEVER RECEIVED IN OUR OFFICE, THAT WE ARE AWARE OF. WE RESPOND IMMEDIATELY TO ALL CALLS AND E-MAILS WITHIN THE SAME DAY IF OUT OF THE OFFICE. I DON'T RECALL A SINGLE TIME WHEN YOU COULDN'T GET A HOLD OF DONNA OR MYSELF. WE CARRY CELL PHONES AND FORWARD THE OFFICE PHONE WHEN OUT OF THE OFFICE OR NOT AVAILABLE TO ANSWER. WE NORMALLY ANSWER THE PHONES 24/7. I'M SORRY THE MEMBER NEVER GOT A RESPONSE AND APOLOGIZE DEEPLY. THIS IS TRULY A VERY ISOLATED INCIDENT.

    Contact information

    4904 SKYMEADOW DR, Fort Worth, TX 76135

    www.pillartopost.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home inspection

    FAQ

    PILLAR TO POST is currently rated 4 overall out of 5.
    PILLAR TO POST accepts the following forms of payment: Check,MasterCard,Visa
    Yes, PILLAR TO POST offers free project estimates.
    No, PILLAR TO POST does not offer eco-friendly accreditations.
    No, PILLAR TO POST does not offer a senior discount.
    No, PILLAR TO POST does not offer emergency services.
    No, PILLAR TO POST does not offer warranties.
    PILLAR TO POST offers the following services: PRE EXISTING & NEW HOME INSPECTIONS. POOL & SPRINKLER INSPECTIONS.

    Contact information

    4904 SKYMEADOW DR, Fort Worth, TX 76135

    www.pillartopost.com