KELLY B. ADAIR BUILDERS, INC.

friendly service

A year after our addition was completed (which had been full off issues), we discovered that we had a leak within the walls due to poor workmanship on the roof (no flashing where the addition joined the roof line). We had to have a wall replaced from the water and mold build up. This was the second leak; the primary one was around the chimney and ruined a wood floor. The two stars are because the foundation guys were amazing, and we are ultimately pleased with our room.

Brand new home. Bobby and Scott seem nice but after 2 years of no heat they refused to own the HVAC failure. Scott is totally dishonest and blatantly leaves months of complaints out. Very sad someone has that low of business ethics.

RUN FAR AWAY FROM THIS COMPANY. IT TOOK A YEAR FOR A 650 SQ. FT. ADDITION TO MY HOUSE. THAT'S THE MAIN PROBLEM - THERE WERE TOO MANY PROBLEMS AND CONCERNS. THERE ISN'T ENOUGH ROOM TO LIST THEM ALL. POOR COMMUNICATION, SHODDY WORKMANSHIP. MR. ADAIR EVEN TOLD ME HE HAD ;EGG ON HIS FACE REGARDING MY PROJECT. VERY UNHAPPY AND AFTER A YEAR ALL I WANT IS THEM OUT OF MY HOUSE!!!!

We had a lot of complications in the beginning but J M Builders were with us the whole way and helped us overcome the obstacles. They know what they are doing and have wonderful workers that do beautiful work. We are very pleased with the end result.

Scot and Danny were super friendly. Always kept me updated on what was happening. Very professional.

After a very bad experience in remodeling a kitchen from another contractor, we were very hesitate to hire anyone to add an addition of bathroom and walk in closet. Mark Adair, from JM Builders, assured me it would take three months and contractors would show up in timely fashion to do the work AND they did! Very pleased with all contractors, especially James, electrician, and Kevin, plumber from AllNeeds Plumbing. With the exception of the initial independent plumber, every crew was knowledgeable and professional. Bathroom addition was finished in three months and we are very satisfied. Mark and Adrian Adair were easy to work with and Adrian did excellent trim and finishes for us.

Like the previous reviews here, haven't gotten anything back from from Mike. its been more than a week. The father contacted me within minutes of my post on HomeAdvisor. After that, crickets.

We knew going in that we were being squeezed into their schedule, so it took a bit longer that original promised, otherwise they did a great job.

Amazing job! Loved it.

There was no customer service or return calls. There was no concern for us and we were lucky if they showed up twice a week. Continuous issues with the foundation and repairs needed.

very happy

I am very happy with the quality and service from J.M Builders

I will post a full review, but for right now just a warning. Do not use this company, you will regret it. I am having to take them to court, just to give you an idea of my experience.

This is my first time ever dealing with a general contractor for a room addition. My review of JM Builders is a two part review, customer service (Mark Adair) and the construction work (subcontractors). Customer service seems to be secondary, communication was poor, and pleasing the customer was poor. It would appear that getting his money was top priority. The project was supposed to start May 2017 with the filing for the permit and engineered design. We didn’t get the permit until August 22, 2017. All the blame for the delay was placed on the city of Arlington, TX and Metro Code of Fort Worth, TX plans reviewers. I had several questions that I felt were not answered truthfully by Mark Adair. I was in touch with the city and metro code throughout the whole process. Mark Adair’s answers and that of the city and metro code did not match so I threatened to file a complaint. Throughout the whole process I had to remind Mark Adair of parts of the plans that were not completed because it appears he did not communicate these plans to the subcontractors. On occasions I had to call the subcontractor(s) myself to get a job completed. I truly have mixed emotions about Mark Adair because at times he gave me the impression he could care less about the job and others times he fixed a request immediately, go figure. As for the subcontractors and the workers. The concrete foundation prep and pour, the framers, electricians, HVAC, drywall installers, trim and painters, cleanup and trash removal, all were great. We are 100% satisfied with the addition. The framer boss came out every day to make sure things were correct and taught me a little about framing. The electrician called and offered to replace the ugly outside light for free. Would I recommend JM Builders? Yes, only because of the subcontractors (workers). As for signing a contract don’t until all your questions are answered and the contract reflects what you want. I requested to amend part of my contract only to break down the work into sections to insure I’m paying for the work being done and not before. He agreed to sign the amendment when the permit was issued, we got the permit then he refused to sign the amendment. So I recommend that you get the contract the way you want it then sign. I found the best way to communicate was to text that way you will have a documented record of what was said and or promised. Lastly I very strongly suggest all inspections be done by the city inspectors. I learned a lot from the city inspector. He went over the engineered plans with me explained to me how and why certain things must be installed to avoid a red tag. I was not impressed at all with Metro Code inspectors they came in looked signed the green card and left, no questions no explanations, nothing. We are very pleased with the work done by JM Builders but it was a very, very trying experience.

Tha framers were quick and very good at their job. Painters not so much. They had to redo some their work. Trim guy Adrian, very nice work and very helpful with ideas. AC guys super quick. Electricians, slow but meticulus. Bart and James very helpful with ideas. Project was big, added 1200 sq ft to home plus outdoor patio and kithen. Over 4 months on construction project. Very nice finished project.

Small but takes care of business

The company took time to plan the project and was quick and didn't leave a mess.I thought it was a little expensive for the size of the job.

J M Builders were told to start a room addition on 11/1/15. (If I had seen the other homeowner's report that was posted in November 2015 - I would not have used J M builder because everything he said has come true about our addition. We looked in early June though when we went out for bids) They failed to complete the job in the 2-3 months as verbally promised by Mr. Lee Adair, the owner, who knows his business and had several good suggestions. However, now 8 months later we still do not have a completed addition. His sons, Adrian, Mark and his grandson, Jason are taking the business over, and they do not have a clue what it takes to be a contractor. It repeatedly failed inspections and now they have multiple code restrictions/ violations on the final inspection. They have had 4 weeks to complete /correct these violations and additional complaints that we have against the workmanship of the addition for months now. They have repeatedly provided poor to complete lack of management, lack of communication, and lack of commitment to complete this job. After numerous phone calls, text messages, and emails, they have downplayed the importance of our addition. We made the mistake of letting them know my mother passed away (reason we went into another 15 years of debt to have her move in) and all of sudden our room addition went to the end of the priority list of their jobs. J M Builders failed to provide the room dimensions we requested due to the lack of their knowledge or failing to review the project details. They decreased the square livable footage because they did not increase the foundation for the brick ledge cheating us out of square footage that was bid- and that we paid for. When the concrete was poured it was brought to Adairs attention. Mark Adair tried to blame us because we did not notice the foundation framework was not built correctly. (I thought that was what he was being paid for to oversee his subcontractors work- Oh yeah that was our fault too because we gave them a detailed floorplan to work from, but they forgot to adjust for the brick ledge. We the customer was supposed to know to do that) They did not follow city code for laying the gas line and refused to correct it. My husband had to suggest an alternate plan to run the line. The entire room and bathroom including the shower were to be handicap accessible which we had to pay higher prices for doors etc... It is no longer handicap accessible because due to the square footage problem the shower has only a 23 inch door space to enter. We brought this to Jason Adair's attention to adjust it by 6 inches (because for some reason the framer did not frame it out correctly), but Jason said no it was to much trouble, and it would be ok. If a handicap person cannot get in the shower what good was this addition - It is the sole reason we wanted this addition to begin with. There have so many problems it would take 10 pages to write them all. When Lee Adair was informed of

I will start by saying DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE. Our story is long and in case you don't read all of this you will be nothing but disappointed and frustrated with them if you use them. We are in the 5th month of an addition and interior remodel of a 1,600 sq ft home. We are nearing completion however, not able to fully move back in due to electrical issues, major texture and paint touchups as well as misc. interior/exterior items. We have been out of our home for over 11 weeks. JM Builders said we would only be out maybe a week tops. We understand that nothing goes as planned but 11 WEEKS!!!! We haven't seen them in two weeks and prior to the few days they showed up before that it was over 3 weeks with no communication whatsoever. Word is they've moved onto another project. Their quality of work isn't horrible but they have ZERO customer service. They have not once apologized for any of the emotional, financial, physical and mental stress my family has been under living in a hotel for almost 2 months. We have essentially been the contractor overseeing the work of their subcontractors since they are never here. There is no oversight on the quality or timeliness of this project by them. They consistently lie about when workers and supplies are coming, We have called the subcontractors personally and they say that they haven't heard from or been paid by JM Builders in weeks. They don't return calls, emails or texts and when they do one of their associates cussed out my husband because he got in trouble from his boss (his dad)! Very unprofessional! My husband made the comment to them recently that it has turned out to be a "Buyer Beware" situation with them and the head contractor, Mark, said " Yep, it is Buyer Beware!" WTH!!! We scheduled a walk thru with them a month ago so we could go over the final to do list and they came and did it without us... are you kidding me?! I thought we were the customer not them. They refuse to give an itemized list of the cost of things yet want the full amount of each draw even though we have done a lot of work ourselves. Overall, this experience has been awful. We will never recommend them to anyone and will probably end up finishing this job on our own. Poor customer service, empty promises, flat out lies, mediocre quality of work and poor planning and time management has resulted in us being our of our home for over 2 months when it could've been easily avoided!

Very attentive and professional. If you choose another contractor for a garage build you won't be as satisfied as we have been.

Their main concern instead of satisfying the home owner is making the money. There was a lot of good things that came out of this remodeling project, but there was also quite a few problems as well which unfortunately caused some dissatisfaction overall with this company. Wish it would have been a better experience.

As always, detailed planning with stiff competition will produce good results. Few changes after contract....