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1.01 Reviews
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Charles C.
May 2013
Home Security System Service
On Friday May 3rd my alarm went off after I had gone to work. My neighbor called me to inform me and she said it had been going off for a long time. It finally stopped on its own. I went home to see what was wrong and when I got here the back door was wide open. So the alarm sounded for a long time, my neighbor called me, homepro did not. No police came by. So I called homepro and they said they could tell I had activated it and deactivated it but they couldn't see where it had gone off. I had, 2 neighbors call and the others were all outside trying to see what was wrong when it was sounding. They transferred me to a manager named Kelly, as you might expect he wasn't around and it went to his voice mail. I left a message and he did return my call but I couldn't answer at that moment. I called him back around noon on Friday, no answer, left him another voice mail and waited to hear back. Tuesday I quit waiting and called them again. Today is Thursday, May, 9 and its 845 pm and I haven't heard a word from them. I doubt the alarm ever worked right. For the last year I thought my wife was safe when I was gone, I thought if we needed help we could push the button and get help. Turns out I was wrong.
Licensing
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FAQ
HOMEPRO INC is currently rated 1.0 overall out of 5.
No, HOMEPRO INC does not offer free project estimates.
No, HOMEPRO INC does not offer eco-friendly accreditations.
No, HOMEPRO INC does not offer a senior discount.
No, HOMEPRO INC does not offer emergency services.
No, HOMEPRO INC does not offer warranties.