Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

H & H POOL TILE & COPING

Founded 1984 • With Angi since June 2007

4.8

(35) Verified Reviews

Business Details

Phone Number

Address

2804 Prestige Rd

Fort Worth, TX 76244

Description

ALSO DBA H & H Concrete On Demand, Inc.

Verified Reviews

A few reviews for this pro...
Beth F.
5.0
09/01/2017
Professional, punctual, and reasonably priced. Our pool looks great.
Description of Work
Pool was resurfaced, replaced tile, and made other needed repairs.
Category
ceramic tile, plastering, pool cleaners
Diane G.
5.0
07/21/2016
It went excellent. Dale has been with them for years and he is extremely knowledgeable and thorough. I am planning to use them to complete the work after the summer. They are price competitive but because of Dale, I trust that they are going to do a good job.
Description of Work
They gave me an estimate on a major remodel of my pool.
Category
pool cleaners
Brian K.
1.0
09/23/2015
I started my pool build this summer. I subcontracted out all services from start to finish to build my own pool. I talked with H&H about doing the tile, coping, stone work and a retaining wall. One of the owners had me email my pool plans with materials and and scope of work I was inquiring about. I sent everything over immediately. I did have professionally engineered pans and fairly specific scope of work. I received bid days later and contacted H&H to discuss details as the quote was more than I wanted to spend. The bid did not have the specifics of the job broken down like I would have preferred. I asked detailed questions regarding where the costs were coming from with hopes to understand where I might want to make changes. Apparently this offended the H&H person and they begin to get defensive about their quote saying things like, "I have overhead", "We guarantee all of our work and we are insured", and the straw that broke the camels back so to speak, "your'e not even a pool builder, your just a home owner". After this I politely ended the conversation and moved on to seek my business elsewhere and I am so glad I did because I now have a beautiful pool and was able to work with people that were happy to work with me and treated me with the respect I deserve.
Description of Work
I did not use the provider but solicited the provider to perform services on my pool build.
Category
ceramic tile, pool cleaners

Service Provider Response

[member name removed], We apologize for your feelings of disrespect concerning the pricing of your pool bid. It is our intentions to treat everyone as we would want to be treated. In our defense, spring/summer can be a very hectic time of year in swimming pool construction. This year with the extremely wet spring caused an extensive backlog of work. Most of our new construction work comes from builders (50+), who build several hundred pools a year and we have worked for many years. We try and accommodate the one time builder/homeowner with fair and accurate pricing. We do not feel the need to justify prices or breakdown labor/materials/overhead or profits, as this is what you were asking. This is not asked of us from our regular builders. In closing, we are sorry that you did not have a positive experience with H&H; however, feeling the need to criticize our company on a public forum seems extreme and unfair. Especially without contracting or seeing the quality of our work. We are happy that your project turned out well for you. Sincerely, Steve Strong G.M. H&H Tile and Coping, Inc.
Chris M.
5.0
06/05/2015
Gary and Danny made all of the difference in the world. We had a couple glitches along the way but Gary and Danny took over and fixed all of the issues. This company STANDS BEHIND THEIR WORK. I believe they put the customer # 1 and strive to satisfy the customer. Their prices are competitive, but their key difference from other vendors is that they care about satisfied customers. Next year we are going to make additional pool remodeling and H&H will be our first choice.
Description of Work
Re-plastering the pool for my home. Also repaired our fountain.
Category
plastering, pool cleaners
Robert C.
5.0
05/21/2015
Met with Dale Wallace last year in July to get an idea of what they thought we needed to fix our broken down pool, We needed suggestion on how to proceed, what we needed and ways in which to save costs as the pool is part of an HOA. Due to our changing what we wanted, Dale made three trips at our requests. Each trip he noted the changes we needed without any commitment that he was going to get the job. In early March, we committed to Dale that he was our man and to do the job. The entire job is just about complete with our pool looking wonderful. We used Dale's suggestions on most everything including tile selection. color of the pebble finish to making our fountains operate properly. He was most easy to work with, very trustworthy and honest on everything. Just a pleasure to do business with, without any hassles.We have another pool in out property, and have requested a quote to do some minor repairs on that pool. I highly recommend H and H pools for any work needed as everyone in the company has been perfect to work with. A wonderful company.
Description of Work
Remodeled the entire pool with new tile, coping, pebble plaster, etc.
Category
plastering, pool cleaners
Shelley N.
5.0
01/29/2015
We had a hard time finding someone who was able and willing to do the whole job. This included ordering a new urn, taking out the old one and attaching the new one. Dale understood the problem and had a solution. He explained potential challenges. They did a great job attaching the new one, it looks great. They removed the broken pieces. We are very satisfied.
Description of Work
Replaced a broken fountain urn for pool.
Category
pool cleaners
Murry H.
4.0
04/30/2014
The timing on the work left the pool empty for several days. When we asked in the beginning, during the bid, how long it would take we were quoted the number of working days but did not understand that there would be several days in between the working days. This caused significant inconvenience due to boarding a dog. They did reimburse some money for the extra boarding but the experience was much different than I expected. During the job I was led to believe that they would get the pool light working at the end of the job. This never happened. The quality of the work was excellent. I have no complaints about the surface and tile job. They installed a new drain and overall I am very pleased with the work. After the job was complete, it was weeks before I heard from them with the final bill. I kept expecting them to come back and fix the light. Eventually, I received a paper bill from them that indicated it was overdue. As it turned out, they misspelled my email address and I never received their bill. Then they were short with me as though I intentionally withheld the payment, which I did not. This misunderstanding and being made to feel like it was my fault will cause me to look around next time and probably not use them again.
Description of Work
Resurfaced and re-tiled pool.
Category
ceramic tile, pool cleaners
Rob R.
5.0
04/07/2014
It was FANTASTIC!!! We are totally happy with the result! Dale W. was our primary contact and designed the water feature and cut, shaped, set the rock slabs himself. Unbelievable to watch it take shape. He and the tile/coping/plaster crews were obviously masters at their trade which is the key point. You can find plenty of people willing to work masonry but it is a trade that takes years to truly master. These guys have put in those years and it's obvious. The rock slabs had to weigh 250 lbs. a piece and yet they seemed to float around the pool edge like they were weightless. The finished product looks amazing. Our friends and family all loved it and I think I detected just a little bit of envy from the in-laws! Score! Seriously, if you want your pool to stand out, call H and H. Check out their website...they have been around forever and can handle huge commercial projects and did a fantastic job on our pool.
Description of Work
resurfaced pool the pool and replaced the coping and tile. built a water feature using big rock slabs (3' x 2') and continued slabs along back side of pool.
Category
pool cleaners
robert T.
5.0
02/20/2014
Very fast, great quality work very friendly
Description of Work
POOL DECK
Category
pool cleaners
Craig S.
5.0
12/30/2013
GREAT job. This work was done 10 years ago and everything still looks new. The heavy stone caused a crack in our driveway which was fixed immediately.
Description of Work
Plastered pool and replaced concrete deck with stone
Category
plastering, pool cleaners
kareem M.
5.0
10/18/2013
This is my second time using Hand H. The first time was to resurface and re-tile my pool last year. I called them again to replace part of the deck around my pool. Of course I called several other companies for estimates and Hand H provided the better price once again. I worked with Donnie this time and he was punctual and professional. He explained the process and went over with me the new design for my deck. The crew arrived on a Friday and got right to work. They demolished the old deck and formed the shape the new deck. They returned on Monday and began immediately with a fresh concrete pour which again they worked very fast and completed the job relatively quickly. Although, the job is l not complete because it needs to be stained, which takes two weeks while the concrete properly cures. That being said the deck still looks good and now I can envision my backyard completed and I have the space and design I wanted.
Description of Work
Replaced part of the decking around my pool and repaired part of my driveway.
Category
decks, concrete driveways
Joan L.
1.0
07/25/2013
Communication from Dale was poor. Very hard to get the information needed for a comparative quote. Like pulling teeth. Dale claimed he never heard of a Senior Discount even though that's why he came up in our Angie's List search (10% senior discount). He refused to honor the discount. We went with his competitor.
Description of Work
Quoted on pool repairs.
Category
pool cleaners
DG B.
5.0
06/17/2013
Bill Johns managed a process that included draining the pool, coordinating with a repair company of ours and plastering. They did a wonderful job with this process. I am impressed with their professionalism and they did a beautiful job. I have recommended them to two friends.
Description of Work
Replastered pool.
Category
pool cleaners
Gina D.
4.0
04/16/2013
Dale was our design and project manager. When problems arose with the light style change he worked hard to find a way to make it work. There were some delays towards project completion that seemed to be related to a bigger project coming their way.
Description of Work
Plaster updated to pebbletech, new tile, new coping, lights changed from fiberstars to LED, new concrete stamped deck and new heater and other pool repairs.
Category
pool cleaners, stamped concrete
David S.
5.0
02/05/2013
Hand H removed a section of driveway that was breaking up and installed a new section. I was very pleased with Hand H's service and the end product. They were here very quickly and completed the work in 1 day ! This included removing the old concrete, cutting out some large roots that had pushed up the concrete, putting in rebar, framing and pouring the new concrete. Beyond the regular process they put in an extra thick section to support my motor home and dumped the old concrete along a creek bank to stop erosion. Because they didn't need to use a dump truck to haul away they old concrete they proactively reduced my price. Upon completion they ran yellow warning tape to keep anyone from driving/walking on the new concrete and picked up the area. I would use them again for sure and will recommend them to friends.
Description of Work
H&H removed a section of driveway that was breaking up and installed a new section. I was very pleased with H&H's service and the end product. They were here very quickly and completed the work in 1 day ! This included removing the old concrete, cutting out some large roots that had pushed up the concrete, putting in rebar, framing and pouring the new concrete. Beyond the regular process they put in an extra thick section to support my motor home and dumped the old concrete along a creek bank to stop erosion. Because they didn't need to use a dump truck to haul away they old concrete they proactively reduced my price. Upon completion they ran yellow warning tape to keep anyone from driving/walking on the new concrete and picked up the area. I would use them again for sure and will recommend them to friends.
Category
concrete driveways, pool cleaners, stamped concrete
Susan L.
5.0
11/02/2012
It went great. They had the entire job of repairing the pool done in 1 day and it looks great and it does not leak. They then followed up with replenishing the chemicals once the pool was refilled. They did say they would follow up again with retesting which they didn't do, so I had the water tested at the local pool store and it was very low in calcium hardness and needed several pounds added. I elected to contact H and H again and they came back out and tested the water and added a moderate amount of calcium hardness which turned out to be the perfect amount needed. They charged exactly what they had given me an estimate for. I also had asked about relaying and area of pavestone in the pool deck, which they first said they could do, but later declined to do it. They stated it is not a type of work they normally do.
Description of Work
They drained pool, repaired a section of tile, which had previously been patched for a leak and regrouted the joint between the tile line and coping around the entire pool. Then they cleaned up with a light acid wash, refilled the pool and replenished the chemicals.
Category
pool cleaners
Jeffrey S.
3.0
07/13/2012
The initial contact went very well. Dale came out as arranged and produced a very thorough bid/proposal. However, attempts to get a hold of him after that have met with extremely poor results. Trying to work through the options and pricing for some variations not quoted was slow, and he did not follow up with the local references he promised us. He has not responded to several calls from my wife, and we have given up on them. It's too bad, because they came highly recommended by my neighbor, but I guess they have enough business and aren't concerned about potential new customers. Try contacting them in the slow season for better results.
Description of Work
Estimate for pool remodel (replaster, retile, new coping stone).
Category
ceramic tile, plastering

Service Provider Response

Our sincere apologies for poor responses to your requests. Unfortunately we had been downsizing and tightening our belts for the past 3 years due to the poor economy. Spring of 2012 caught us with our pants down and all employees scrambling, Dale included. This is our problem and we are very sorry that it effected the bid process for you and would very much like a second chance. Feel free to contact us in the off season; where, we are better able to give you more personalized service. Thank you.
matt B.
3.0
05/28/2012
They submitted a competitive bid, but were non-responsive to follow up questions.
Description of Work
They submitted a competitive bid, but were non-responsive to follow up questions.
Category
pool cleaners

Service Provider Response

We offer our sincere apologies for our lack of responses during the bid process. After 3 years of a poor economy in our business, we were caught by suprise with the amount of requests for bids/work in 2012. We are doing our best to correct this situation and still be guarded about the economy. We would like to suggest the off season to reconnect with us and once again apologyize. Thank you.
Rob B.
5.0
05/07/2012
I received a very competitive bid from Bill Ford. Not the lowest but I felt that he gave me the best advise on how to do my project. He didnt try and run the price up with extras that werent necessary. I cannot say how pleased I am with the entire experience. I initially picked Hand H because I was impressed with the fact that they didnt use any subcontractors. They had in-house crews for all stages of the plastering process. Bill called almost daily to keep me informed as to the progress of the job. Workmanship is excellent. Cleaned up everyday. Thanks to Bill and all the guys at Hand H!!!
Description of Work
Replaced tile and replastered pool
Category
plastering
Jenifer S.
5.0
02/19/2012
Dale provided a detailed estimate including photos. The work was completed as scheduled. We are very pleased with the end result.
Description of Work
We used H & H to replace the coping around our pool and deck. Dale Wallace was prompt, professional and the work was done as promised. I would use H & H again.
Category
deck cleaning
Charles L.
4.0
11/08/2011
Overall the job went pretty well. They did pretty much what they said they would do when they said they would do it. A couple of issues were that after the initial bid, we asked to get a quote on replacing both the pool and spa lights with LED lights. This request was made before any work started. In spite of a couple repeated requests, they never got replaced. There was also some miscommunication about when to add salt to the pool after the job was completed and who would do it so we ended up doing it at the time we understood that they said it needed to be done, only to find out that they would have done it. They did however give me the same amount of bags of salt that I purchased. (In their defense over all of the misunderstandings, the salesman we were dealing with was also dealing with a wedding for one of his children which likely caused some of the problems) When all was done, I have to say that the quality of the work was good, they were timely, they kept the mess to a minimum by cleaning the area thoroughly each time they completed a work day. Overall I am pleased with their performance and I would hire them again.
Description of Work
Replaced pool plaster and tile surround in an approximately 15000 gallon pool with a hot tub integral to the pool.
Category
pool cleaners
Donna M.
5.0
11/05/2011
Dale Wallace and his crew did a great job. They made the repairs very quickly and they look great. Dale even came back on his own time and patched a few spots where the plaster was damaged. I would highly recommend them and would have them back in the future. Our pool looks fantastic!
Description of Work
We had the tile on the top inside edge of the pool replaced, loose flagstone coping reseated, and new mastic applied.
Category
pool cleaners
William T.
1.0
08/10/2011
I needed some tile work on my pool. A representative from Hand H came to my home and inspected the needed work. The work was scheduled for the following week but they were a no show. After several calls, annother representative came to look at the pool. He stated that it would take additional time and materials to repair the tile and would call me with a new estimate. He never called. I haven't found another firm to do this work.
Description of Work
None
Category
ceramic tile
MARK S.
5.0
08/03/2011
H and H did an outstanding job and has been very responsive to all of our questions and concerns..
Description of Work
We replaced the concrete patio and poured aggregate concrete decking to match the existing decking around the pool. We also replaced the tile, mastic and plaster in the pool.
Category
ceramic tile, plastering, pool cleaners, stamped concrete
Cynthia M.
5.0
07/30/2011
We had a total renovation of our pool. The plaster was worn and needed redone. The brick coping and the tile had separated. We had a major leak between the coping an tile and the brick mortar around our hot tub, and a couple issues with plumbing into the pump. We had a great guy who came out and found the leak, so I asked him for a recommendation. He recommended Hand H. I worked with Anthony and he was *fabulous*!! He took his time and explained every step to me, in as much detail as I wanted (I prefer lots of detail). He never pushed more expensive options on me, and helped me get what I really wanted. He was creative with options and I so appreciated that. We had a replaster with a beautiful crystal mix-in, so we got the deeper blue without the roughness or price of a quartz finish. We chose new tile and rock coping. Anthony described every single step and he was dead on. They came in, stripped out the old plaster, took off the old brick and tile over couple of days and left it clean. They worked together well as a team. The man who came in to do the tile install was quick and clearly knew what he was doing. The man who did the stone work? All I can say is wow. He cut it all by hand on the spot, and his work is gorgeous. He is a craftsman, no doubt. In the end, the result was beautiful, and they took care of a number of small things without nickel and diming me to death. I would work with them again in a heartbeat. We had this work done a year ago, and I am still thrilled with with the product and the service. Oh, and he also kept in touch every day to let me know when the workers would get here, and to remind me of what was on tap for the day
Description of Work
We had the pool re-plastered and re-tiled, and replaced the coping. The mastic was redone, and a few minor plumbing repairs were made.
Category
pool cleaners

    Other local Pros in your area

    Floor Coverings International Southlake

    Floor Coverings International of Southlake provides expert flooring design and installation in the greater Southlake, Colleyville, and Keller areas! We offer a variety of quality flooring products such as beautiful hardwood, soft carpet, and eco-friendly bamboo. Our team of flooring experts will help you achieve the floor of your dreams, right from the comfort of your own home with a free in-home consultation. Contact us today to learn more!  

    Angi Certified

    Professional Deck Builder

    Professional Deck Builder brings more than 20 years of experience to your decks and patios. We leverage in-depth expertise in deck building to ensure you get the deck of your dreams, and our deck designers are dedicated to customizing your experience to achieve complete customer satisfaction. Get the deck you’ve always dreamed of, built by our focused, tenured professionals!  

    Angi Certified

    VIO Construction and Landscaping

    We specialize in concrete services, repairs, pouring, leveling, driveways, walkways, patios, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!  

    Angi Certified

    2022 Super Service Award

    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    REPLASTERING. WATERFALLS. DECK RESTORATION. DECK REPLACEMENT. FIREPITS. COPING. TILE. OUTDOOR KITCHENS.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about H & H POOL TILE & COPING

    How is H & H POOL TILE & COPING overall rated?

    H & H POOL TILE & COPING is currently rated 4.8 overall out of 5.

    What days are H & H POOL TILE & COPING open?

    H & H POOL TILE & COPING is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does H & H POOL TILE & COPING provide

    H & H POOL TILE & COPING accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does H & H POOL TILE & COPING offer free estimates?

    Yes, H & H POOL TILE & COPING offers free project estimates.

    Does H & H POOL TILE & COPING offer eco-friendly accreditations?

    No, H & H POOL TILE & COPING does not offer eco-friendly accreditations.

    Does H & H POOL TILE & COPING offer a senior discount?

    Yes, H & H POOL TILE & COPING offers a 10% senior discount.

    Are warranties offered by H & H POOL TILE & COPING?

    Yes, H & H POOL TILE & COPING offers warranties.

    What services does H & H POOL TILE & COPING offer?

    H & H POOL TILE & COPING offers the following services: REPLASTERING. WATERFALLS. DECK RESTORATION. DECK REPLACEMENT. FIREPITS. COPING. TILE. OUTDOOR KITCHENS.