GLASS

I asked for an estimate to replace 3 windows, and received an estimate of  close to $700.  However, he couldn't even understand what windows I had, and he was technically incapable of understanding products in his own business.  I paid him a $350 deposit.  After that, two more real professionals both confirmed he had ordered the wrong materials.  He refused to return my refund saying that it was non-refundable and covered the cost of the materials.  "Non-refundable" was not on the receipt, although he did tell my why there was a down payment.  However, if he takes my money as a "professional", I expect him to know what he is doing, and stand behind his work.  I would stay as far away from this provider as possible!