Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Geek Squad - Best Buy logo

Geek Squad - Best Buy

Computer Repair, Computer Sales, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%

Filter reviews by service

Showing 1-5 of 5 reviews
Michael F.
Aug 2020
1.0
Computer Sales
$265
Really Poorly - Here is the email I sent to their overseers at the Hulen Best Buy: I am currently on hold waiting for someone at the Best Buy store off Hulen in Fort Worth to answer the phone. I made an order and paid for it this morning from this store. - I can’t view the status of the order from the webpage. It doesn’t let me in with the information I entered. - I’m supposed to be able to come pick this up from the Hulen location… o I have received no emails o I cannot get anyone at the store to answer the phone. - I called the Hulen store, got in queue, at 40 minutes on hold I called on an additional line and let that run o The first line waited on hold for 1 hour, then said the store was currently closed and hung up o The second line is still holding at 28 minutes so far [UPDATE, after an hour this one hung up and said the store was closed as well. Call # 3 is on hold for 41 minutes] This has be absolutely typical of the customer service and support I have come to expect from Best Buy. I’m not just trying to be negative here. I’m telling you every time I have ever tried to call to find out anything I can’t get people to answer the phone or it is not timely, like today. I just paid $265.18 for items I need today and can’t get a hold of anyone to verify anything, let alone that it is good for me to come pick it up now. I need assistance asap please.

David O.
Jun 2014
2.0
Computer Repair
unknown

CHARLES C.
Sep 2011
5.0
Computer Repair
Yes, I recommend this pro
The third visit was good

Diana W.
Aug 2010
1.0
Computer Repair
$235
See the notes above under service performed.

BETH E.
Oct 2006
5.0
Computer Repair
Yes, I recommend this pro
$180
These guys were thorough and on-time with their diagnosis and estimate of repair cost. The minute they saw that our hard drive was not going to come back online, they called and told us that a new computer was the way to go, and when we decided to leave the computer to let them get our data from the drive, they did so quickly and efficiently. In fact, the dvds with the data were ready the next morning. I would go back there in a minute if I had trouble like this again. We were panicked over losing our photos and data, and they were calm and imperturbable about the entire situation. Count on the Geek Squad. They know what they're doing.

Homeowner
May 2004
5.0
Computer Sales
Yes, I recommend this pro
$1,300
GOOD CUSTOMER SERVICE AND QUALITY PRODUCT.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.4 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.