FIRM AUTOMOTIVE

I was told by a mechanic that I use that the water pump on my 2007 Toyota Avalon was leaking and needed to be replaced $600.00. I took to John Firm on a recommendation from a friend. John checked it out, videoed his inspection and showed me the water pump was not leaking. Invited me to come back when I had a problem. John C

John Firm called about 2 hours later and said the van was fixed, we
could come pick it up. Bad battery cable. Price included towing and
repair. They were highly recommended to me as honest and well qualified
to do their work. I will use them again. Jchoate, FtW,Tx

EXCELLENT SERVICE, COURTEOUS, PROMPT AND FOR THE AMOUNT OF SERVICE PERFORMED, I GUESS THE PRICE WAS IN LINE FOR THE AMOUNT OF WORK. MOST OF THE PARTS THAT WERE USED ARE GUARANTEED FOR LIFE, WHICH IS A PLUS. I PLAN TO USE THEM EXCLUSIVELY AND RECOMMEND THEM TO OTHERS. I THINK THAT I HAVE FINALLY FOUND AN HONEST AUTO REPAIR PLACE.

FIRM'S IS LISTED ON THE JASPER ENGINE COMPANIES WEBSITE AS A PREFERRED INSTALLER. I CONTACTED FIRM'S AND DETERMINED THEY HAD THE BEST PRICE FOR A REBUILT JASPER ENGINE. FIRM'S WAS VERY GOOD ABOUT COMMUNICATING WITH ME ON THE INSTALLATION, AND PROVIDED A DAILY UPDATE ON PROGRESS. THE INSTALLATION WAS COMPLETED ON TIME. I'VE HAD NO PROBLEMS WITH THE ENGINE AND I'VE USED FIRM'S A COUPLE MORE TIMES AND HAVE BEEN VERY IMPRESSED WITH THIER PROFESSIONALISM AND PRICES. I'VE TOLD MY FAMILY ABOUT THEM FOR FUTURE REFERENCE IF THEY NEED AUTOMOTIVE REPAIRS.