EARTHLAND GARDENERS & RUSTICS

I stopped by their location seeking landscaping help, maybe replacing a tree and putting in retaining wall and bushes, etc, just landscaping. I had to pay $75 in advance before they would come out and give me an estimate. I was told the $75 would go toward any work performed on my estimate. Manuel kept the appointment, came to my house on a Wednesday, had a lot good ideas and told me he would have my estimate by Friday. I never received the estimate, emailed his office, got no response. If he couldn't or didn't want to do the job then he should have just let me know, I would have accepted that. We could have arranged a purchase of a bush or something for my $75. After waiting a month for my estimate, thinking he might be backed up, busy, I had to dispute the charge at my bank. I paid with debit and after two months of their investigation I was notified my temporary credit refund would not be reversed so I got my $75 back. Took 2 months for bank to complete their investigation, tells me they likely didn't respond to my bank. Lesson learned here, you shouldn't have to pay in advance for anyone to come give you an estimate and if you do, pay with a credit card though I paid with debit and was able to dispute the charge because I never received my estimate to spend the $75. I'm disappointed Manuel chose not to work with me, he sounded like he is very good and knowledgeable in landscaping.