AirCo Air Conditioning Heating & Plumbing

Tech was great. Disappointed that my new Trane HVAC experienced a sensor problem after only two weeks. The new system, however, is more technically sophisticated than the one installed in 2012.

Cesar did a great job. He listened carefully to what we needed, and then executed his tasks well.

Brian did an excellent job of reviewing the pros and cons of their HVAC systems. I have been an Airco customer for 12 years.

Outstanding service. Right on time.

Excellent Service. Ricardo was a knowledgeable technician. Evaluated and repaired the HVAC efficiently and effectively. Extremely satisfied with the work performed. Based on my experience with all the staff I came into contact with, I would recommend AirCo. A very satisfying experience.

On Dec 6, 2023 I purchased and paid cash for a new HVAC unit and complete duct work. Within a week the unit was replace due to a "mechanical defect". The 2nd unit also did not work correctly and several people came through my house on different dates to figure out the issue which was never resolved. I had another HVAC company diagnose the issues. They found damaged wiring, a leak in the valve, no refrigerant in the system, and unknown damage to the compressor due to no refrigerant. AirCo denied these were the issues but failed to give a reasonable explanation for the unit not to work properly. During this time I received 2 letters from a bank denying a home improvement loan of which I never applied for because I paid cash. After a lot of finger pointing David, the salesperson, finally admitted he made the application unknowingly to me and without my approval. I requested, which then turned into demands, that AirCo remove the system and reimburse me in full. After more people came tromping through my house, which at this point was an invasion of privacy, AirCo agreed to remove the system and reimburse me in full. While removing the system they dropped the unit in my attic, above my office, so hard I almost ducked under my desk, This created a crack in my ceiling, popped nails in my ceiling and wall. After the techs left with the unit and duct work they refused to reimburse me until I signed a release form. This was not our agreement. I sent a demand email and certified letter letting them know I would be filing against them in court for reimbursement, damages, and punitive damages referencing Texas Deceptive Trade Practices Act (DTPA) which protects Texas consumers from false, misleading, or deceptive business practices. Exactly one month later I was reimbursed for the unit only, the day before I filed in court, and without AirCo accepting any responsibility.

We had a significant leak in our front yard and AirCo sent their amazing plumbing team out to resolve the problem. They were fast, reliable, honest, and well-equipped to handle the issue. We will use them again for all our needs.

Good communication about our appt. Easy to reach and schedule. Friendly and efficient service person. It is a pleasure to work with AirCo.

My experience with AirCo couldn’t have been better. The reps were a pleasure to deal with and Arturo, the tech, was awesome. I ended up purchasing the maintenance plan save will be purchasing one for my 2nd property.

The HVAC tech showed up on time, knew what he was doing, and suggested steps to prevent this issue from happen again

He tightened blade . Found problem quickly.

Dehumidifier installed and worked great! The circuit board had a serious glitch, so the company came out and installed a new one after it failed.

Micaiah was professional on-time and very easy to talk to. He did a great job, just as he has done for us in the past.

Excellent could not have gone better

Friendly quality on time service and products are why we choose AirCo to do business with years ago and why we continue to do business with them year in and year out. Great value for our hard earned dollars.

The whole process from beginning to end has been great. They came out for a service check up and confirmed our suspicions that the system was in rough shape. Within 30 minutes a rep was out to talk about installing a new system and the next day it was done. Everyone we've dealt with across the board has been terrific. Would highly recommend them.

Great! Alex is professional, friendly and explained to me as best he could so I would understand! Would ask for Alex again!

Service twice yearly, winter and summer. Will let us know if any parts are required. It went great!

The Technician was very professional and all was well.

It was hot, but Airco took our call and got the job done quickly. Purna came out to our home and got us comfortable again and our unit running fine again in no time.

I am very happy with the service of the company and employee that came to my house was very respectful to my house my family my belongings he did it in a timely manner and professionalism I will be continuing using Airco

Raul did a great job. Very professional!

Went great. Raul arrived on schedule and performed the work. Provided photos. Very satisfied.

Great! Very professional, knowledgeable and friendly.

Very well. All fixed with professional, courteous and prompt service