
Accurate Foundation Repair
About us
Accurate Foundation Repair is family, locally owned and operated. With over 25 years of experience, Accurate Foundation Repair has set the bar in Dallas/Fort Worth in the field of foundation repair and customer service. We make every effort to leave your property in the same condition it was in before the repairs were made. No job is too big, or too small, from pier and beam to concrete slab, both residential and commercial. Homeowners and businesses can benefit from the unparalleled service they receive from Accurate Foundation Repair. We back our work with a lifetime transferable warranty. Call us today at 817-561-9339 to set up your free estimate.
Business highlights
Services we offer
Residential & commercial foundation repair, consultation & inspection.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 19
Assorted photos uploaded by Accurate Foundation Repair
- 142025
Piers installed on perimeter
Number of Stars | Image of Distribution | Number of Ratings |
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79% | ||
13% | ||
0% | ||
6% | ||
2% |
Filter reviews by service
"Thank you for considering Accurate Foundation Repair. We apologize we could not satisfy your request. The report you asked for is a service we do not offer. Thank you once again for your time and consideration."
The larger issue and the reason I contacted Accurate Foundation Repair was due to the concrete footing along one side of the house. It appears to be bowing out and causing the wood to separate from the frame. Chad looked over the area and determined that the issue would require a structural engineer to inspect. Chad was honest and up front with me and told me that he would not be able to fix the problem with the structure. He provided me with names of engineers to contact.
I really appreciate the honesty and recommendation that I received from them. Thank you Chad and Accurate Foundation Repair!!
and the service has dramatically gone down. I had no issues with my first 2
services, but this one has been nothing but frustrating. I had to email several
times and call to get the date when the repair would be done. The first step of
the process for them to have structural
engineer report done before starting work. As our date approached for the
repair my wife started contacting Accurate that the structural engineer had not
been to our house. They told her that the engineer had been to our house. I
then called them and repeated that the engineer had never been to my house and
they told me that I was wrong and the engineer had been to my house twice. I
explained that unless they broke into my home and did the test that the
engineer had not been there. Accurate
then finally looked closer and discovered they had my home mixed up with
someone else and the engineer had not been there even though they were going to
start work that week. They came and completed the work efficiently, however they
left plastic and cardboard stapled to the walls and did not remove staples in
the wall that I had to remove and patch. They aggressively required payment
immediately after the repair and before the second engineering report so I had
to pay before knowing if the work was done correctly. The second engineer did
came as expected was friendly and no issues, however it is almost 2 months
later and I have still not been able to get a copy of either structural
engineering reports from Accurate. Accurate?s plumber immediately scheduled an
appointment to do a plumbing check and I took a half day from work and they did
not show up or call. They did reschedule and came out and did the testing. We
have been unable to get any information from the plumber or Accurate other than
the plumbing test failed. I am bringing another plumber out to test the system
as I have no data or faith in the information coming from Accurate. Through
this process the service people have been rude and the conversations have been
like we are bothering them to make sure everything is scheduled and being
completed. I had great service in the past with Accurate, but I cannot recommend
them anymore based on this last service.
"Management has personally contacted the customer and expressed our Sincere apologies with the circumstances that occurred during there last work they had done with us. We value there business and they have been great people to work with in there foundation repairs. We work with several independent Plumbing companies and Engineering Firms and always strive to have reports for our customers in a timely manner. We have been in contact with the homeowners and hope we have addressed all there concerns and will continue to strive to insure they are happy."
I contacted accurate Foundation along with four other foundation companies all of whom provide steel piers for foundation work that I knew I needed. Rusty Woods came out and looked over the situation and worked me up a proposal to do the work. I spoke with Rusty several times by phone in the next couple weeks to address variations in the work to be done. It was very nice working with Rusty.
To Rusty's credit he picked up on several things that needed to be done that the civil engineer who provided me an engineering report had not recommended. But to me they seemed logical to be included so I revised the scope of work to reflect several of his suggestions.
A neighbor was also researching foundation work so we started comparing notes. We even requested bids from the same companies and decided to visit a job site of each of the bidders to see exactly how the work was performed. After visiting an Accurate site, we came away very impressed with the work being done although we had concern about the angle support bracket being used not being long enough to support a good portion of the perimeter beam.
I spoke to Rusty about this and nothing really came of it. This was the support bracket they used and it was Rusty's opinion that it provided enough support.
Accurate's bid was the third lowest and my neighbor actually chose Accurate to do his work and he was very satisfied. I chose another bidder because of its warranty, approached used to support the house and cost.
Regarding the warranty Accurate offers, it appears to be a lifetime warranty but in actuality, it is lifetime on the steel piers only. Other restrictions apply. Of the five companies I considered, only two companies provided what I consider a true lifetime warranty. All the others had warranties that appeared to be lifetime but the lifetime was on the steel piers. I chose one of those that provided the lifetime warranty and the other company was the most expensive of all those I considered.
"Accurate Foundation Repair has researched our records (Both customer base and call centers) and at this time have no records of the homeowner contacting us or showing where we have done work for them. There is no contact number from the home owner on here for us to follow up with them and would welcome a call from them for more infomation."
Licensing
State Contractor License Requirements
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