1st Response A/C and Heating

They are the very best - prompt considerate polite and just great people that do great work and know how to be awesome !!! Tyler & Spencer both have been here and I am so thankful they are the ones that service and maintain my ac/ heating !

Excellent no problems at all.

I highly recommend Tyler of 1st Response A/C and Heating. This was the second time I have used him (the other was on my heating unit in October of 2012). He is very professional, both in appearance and character. Seems very knowledgeable, both times I used him he was able to diagnose the problem quickly. He never tried to sell me a new unit (which is all too common these days). He may not be the cheapest, but if you want honest, quality work then you can't go wrong with Tyler.

unknown

Tyler was wonderful, very thorough....came earlier then he thought he would which was a PLUS as our A/C was out.....very hot day ......he was professional and did the job well, kept us informed of costs etc etc We will definitely use him again!!!

Tyler was polite, punctual, and professional. The ValPack coupon was for a free pound of Freon with a service call, so it was a great deal. We plan to call him back with any AC issues in the future and would recommend him. Thanks!

When the smoke detector went off at 2:00 a.m., you are not amused to find it was set off by a leak on a rainy night. The leak only got worse even though it wasn't raining any more. After the roofing guy confirmed that it was not a roof leak, I had to put a call in to an A/C specialist. The drain of the condenser was the only other possibility. I called two companies, but Tyler was sure he could make it that day and the other dispatcher was only and quot;pretty sureand quot; that they could make it out. Tyler was punctual and he and his assistant showed up right on time. They were very careful not to make a mess. They got right to work and confirmed the cause of the leak and what needed to be done.

I was very impressed and I would highly recommend Tyler and this company. I am glad I have his number if I need A/C work.

See above

Everything went perfect. Tyler was very professional and informative. The price was a great value.

Provided spring tune up and insepection of a/c units. Tyler forund that we needed a new part and immemdiately replaced it. He and his assistance were competent, punctual, courteous and left a immaculate work site.

When my a/c unit went out I was devastated. Everyone knows that in Texas, you need your a/c unit in working condition. Being a single mom I wasn't sure what to do, or if I would be able to afford it. I called numerous companies, then I called 1st Response A/C and Heating and I spoke with Tyler. He was very nice, and offered to come the same day to check and provide a free estimate. He advised me that my ac unit had a leak and that I would need a new one. Tyler gave me a good price and was available to get me on the schedule for the following day. He took the time to explain my different options, and also the warranty that came with the unit. He was on time, and assured me if I had any future problems, he would be out. I would definitely recommend 1st Response A/C and Heating to anyone.

Tyler is responsible, professional, organized, impressive, and so honest, that in small talk with him I mentioned that when it came time to replace my A/C unit, I would be going with his company because of his service. His response was that I should check around and get the best deal I can before I make any decisions. When was the last time a business honestly told you to check their competitors for the best deal before making a final decision on them? Not in a long time for me. How did it go overall? It went awesome, absolutely great again. Tyler is our and quot;go-toand quot; source for HVAC repairs. He's appears to us to be a self motivated professional who, during slow business times of the year, helps out other trade businesses with their work. 1st Response Air Conditioning and Heating should be everybody's and quot;go-toand quot; repair service,but only when we don't need them. Ha Ha.

He came right over and did a good work. He knew exactly what to do and fixed the problem in about 7 minutes. His price was fair as well.

Very reasonable price with quality services. Quote was about 1-2k cheaper than most of the companies out there. The owner comes and inspect the work and makes sure everything was done correctly. I would highly recommend them.

Absolutely Great! Our house's air conditioner stopped producing cool air late in the Friday evening of a blistering triple digit, weeks-long, heat wave, in the Fort Worth, TX area. With our house's inside system fan "ON" and calling for cold air, the outide unit would not come "ON". At 3am and unable to sleep, I got up and began searching for someone to fix this 7 1/2 year old system that had never had a problem before, ergo I didn't know who to call. I searched the BBB website, Angie's List, googled air conditioning repair for our local area, and read through the many coupons we had from the mail ValPaks. I found that the 1st Response Heating and Air Conditioning company touted 24/7 responses, so I decided I'd try them first thing in the morning. When I told my wife, she said why don't you call them now and get on their list since their "24/7." Well I thought I'd just get an answering service or machine, but to my surprise, Mr. Tyler Word answered on the 2nd ring. It was 4:35am! He said he had just begun installing a system but should be done and able to respond to me between noon and 2pm. I agreed, and sure enough, he called at 11:15am and said he was finishing up his installation job in a neighboring town and would be at our house in 45 minutes. And he was! My wife was absolutely impressed with his punctuality! When I told him upon his arrival what the problem was, (i.e., outside not running when inside was calling for cooling air) he said "It sounds like the capacitor." In less than 5 minutes he had pulled the capacitor and showed it to me, told me what it would cost for the entire repair, and presented me with a written estimate for me to sign and start work from. He was finished in no time with no extra charges! He cleaned up his area, and he was the most professional repairman we've experienced lately. I've put his company's phone number in my contacts, and I'll be calling 1st Response for any future needs, including eventual system replacement. If there were ratings higher than "A", he would've deserved them! I trust this company for my future A/C and Heating needs. No reservations.

Excellent! Tyler gave us a good estimate of materials and man hours to complete the repairs. He and his assistant arrived on time and completed all repairs. They paid attention to the small things also, putting on shoe covers when entering our house, laying down tarps to catch any residue and cleaning up the area before leaving. The professionalism exhibited by this company is to be commend. We will contact him again for any future heating and air conditioning needs.