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Williams Services Air conditioning and Heating,LLC

4.7(
62
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Williams Services We take pride in providing Dallas and surrounding areas with superior heating and cooling services. Our highly qualified professionals are always available to offer their services for all of your heating and cooling needs. Fully licensed and insured accepting all major credit cards and financing available. We understand how unforgiving Texas heat can be on the climate of your home, and we also know that many others offer the same services. What sets us apart is the timely and efficient manner in which we deliver our parts and services. We have been producing satisfied customers since 1997, and plan on continuing to be one of the leaders in our industry for many more years to come. Please read our customer testimonials for more about their positive experience with us. Our flat-rate pricing and 10 year parts and labor warranties make choosing us a low-risk option for your heating and cooling needs. We also wear shoe covers to ensure we keep your home clean.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Emergency Service available, Installations, Sales, Service, We are a full service HVAC company servicing all makes and models. Same day service available, repairs and American Standard Dealer. Retired Military Veteran supporting our troops. Ask about our military and senior citizen discounts. Weekend emergencies availability with no overtime service charge., seasonal tune-ups

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.762 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
0%
1
5%
Write a review
Showing 1-25 of 62 reviews
Edwina M.
Dec 2022
5.0
Yes, I recommend this pro
$7,000
They did the job with effectively and timely. Derek helped with the financing, that was also quickly handled and settled.
Bill P.
Jun 2018
5.0
Yes, I recommend this pro
$192
Once he figured the issue it was a pretty quick fix. He was pleasant and professional. I'll definitely call him again.
Response from Williams Services Air conditioning and Heating,LLC

"Mr. [Member Name Removed], We appreciate the great review thank you sir. Please call on us at anytime in the future. Best regards, Williams Services"

David T.
Sep 2017
5.0
Yes, I recommend this pro
$158
Very happy with there service.
Response from Williams Services Air conditioning and Heating,LLC

"Hello [Member Name Removed], Thank you for your review of our company please call on us at anytime. Best regards, Williams Services"

Irene H.
May 2017
5.0
Yes, I recommend this pro
Mr. Williams quickly identified the problem as needing to replace the capacitor on the outside unit. He handled the repair quickly and had me cooled off in no time. Mr. Williams was very prompt and courteous and very professional. Would definitely use him again - and have done so.
Cris B.
Oct 2016
5.0
Yes, I recommend this pro
$120
I always have an excellent service when he comes out and I highly recommend him. He is friendly and professional.
Danielle T.
Apr 2016
5.0
Yes, I recommend this pro
$200
unknown
Leslye F.
Apr 2016
1.0
$138
I called to have my unites tuned up and charged! AC guy comes out and tells me I have a dirty filter and so I run to home depot to buy a filter while he is "working" on the units. When I come back he is sitting on my porch and tells me that both compressors are bad and lets me know that the cost will run around $2000.each to replace (Just had a new one put in last year on one of the units) He proceeds to show me what he is talking about with his meter. I knew something wasn't adding up so I call my husband who asked if he checked the breaker. Turns out he did not! I go turn on the breaker and compressor starts right up on one unit, get to the next one nothing. After 5 minutes of messing around with the breaker he realizes he had unhooked wiring on the unit!! Tells me that the compressor is bad and so I tell him we had just changed compressor last year. At this point I am frustrated, and walk away. I leave him be and he comes in to tell me that it's not the compressor it's the heart start. I asked him what I was paying him for and he says well you signed up for a tune up/service and had the nerve to ask if I wanted to get a heart start? I pay him and I am still left with the problem of it not charging. My husband comes home and checks it out and finds the compressor to be working just fine! ALL IT NEEDS IS TO BE CHARGED! A week later I call and ask to speak to someone in charge before I write a negative review that maybe they'll want to rectify the problem. I start telling the person in charge what happened and it's the same guy who came out and pretty much tells me another lie. Ended up paying $138 for nothing but a waste of time! 


Response from Williams Services Air conditioning and Heating,LLC

"We were called out for tune up of two systems. We started the inspection on the inside found dirty air filters. Continued outside to condensers and found no power to either unit. The home owner had gone for air filters so we waited for her to return. Once she returned we advised her of not having power. Also advised breakers usually trips if there are problems with the compressor. So she stated why didn't you look for the breakers. I told her that we didn't know where they were and decided to wait for her return. She reset the breaker and the upstairs unit started. I advised her of it starting great no problem. The testing tool had indicated a potential problem with the compressor I showed her the meter results. The downstairs unit did not start , so recommended a hard start kit to help start compressor of which is industry standard. She declined paid for inspection so we left. There was absolutely no interest or intention to decive or be dishonest to the home owner what so ever. We were just advising of our diagnosis and only billed for tune up. We didn't know system was low on freon because we were trying to re - establish power. However by that time we were asked to leave. The home owner stated she would have the company that replaced the compressor to return. We are sorry for any confusion but no harm was intended. Kind regards, Williams Services"

Suzanne H.
Feb 2016
5.0
Yes, I recommend this pro
$207
Great! Mr. Williams is thorough and professional.
Response from Williams Services Air conditioning and Heating,LLC

"Mrs. [Member Name Removed], Thank you so much we really appreciate your review of our company. Please call on us at any time we know you have choices thank you for choosing us. Best regards, Williams Services"

BILL H.
Jan 2016
5.0
Yes, I recommend this pro
$230
unknown
Response from Williams Services Air conditioning and Heating,LLC

"Hello [Member Name Removed] , Please accept my sincere thanks for giving us the opportunity to serve you. We will always do everything possible to merit the confidence you have shown in us. Kind regards, Williams Services"

Kirk H.
Nov 2015
5.0
Yes, I recommend this pro
$200
unknown
Scott S.
Sep 2015
5.0
Yes, I recommend this pro
unknown
Response from Williams Services Air conditioning and Heating,LLC

"Member, thank you for your review of our company. Please call on us at any time in the future. We appreciate your business and giving us the opportunity to serve you. Best regards, Williams Services"

Sheila S.
Sep 2015
4.0
Yes, I recommend this pro
unknown
Kenneth Y.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Response from Williams Services Air conditioning and Heating,LLC

"[Member Name Removed], Thank for your review of our company. We really appreciate your business please call on us at anytime. Best regards , Williams Services"

Suzanne H.
Jul 2015
5.0
Yes, I recommend this pro
$69
Mr. Williams did an excellent job, as usual!
Response from Williams Services Air conditioning and Heating,LLC

"Mrs, Thank you so much for your review. We really appreciate your business thanks for choosing us. Best regards, Williams Services"

Wendy G.
Jul 2015
5.0
Yes, I recommend this pro
$705
Derek answered and was able to come the same day. He diagnosed the issue and agreed to come back with the new board for the unit the following day. He did a good job, was very courteous, and was very flexible with us regarding scheduling while also being very prompt and responsive. I would definitely hire him again.
Response from Williams Services Air conditioning and Heating,LLC

"Thank you Mrs. [member name removed] , for the great review of our company. We appreciate your business please call on us at anytime in the future. Kind regards Williams Services"

David P.
Jun 2015
5.0
Yes, I recommend this pro
$300
unknown
Suzanne H.
May 2015
5.0
Yes, I recommend this pro
$69
unknown
Micheal B.
Apr 2015
5.0
Yes, I recommend this pro
$400
unknown
Response from Williams Services Air conditioning and Heating,LLC

"[name removed], thank you for your review of our company. It was a great pleasure to meet you and help with the repair of your furnace. Please call on us at any time in the future. Best regards, Williams Services"

Gary K.
Sep 2014
1.0
unknown
Response from Williams Services Air conditioning and Heating,LLC

"This review doesn't belong to our company. Angie`s list has attempted contact homeowner to verify review no response from homeowner. This has happened to our company before not sure how it happens but it happens. Any questions or concerns about this review please contact us directly. Kind regards Williams Services"

Suzanne H.
Sep 2014
5.0
Yes, I recommend this pro
$69
I liked that they were a local company.
Marcia M.
Sep 2014
5.0
Yes, I recommend this pro
$257
We called on a Saturday morning and he rearranged his schedule and was at our house in 45 minutes.  He quickly diagnosed and repaired our  air conditioning unit that stopped working last night. He came out on a Saturday and did not charge extra for a weekend fee. He was very professional and very knowledgeable. Our unit is old and he did not make a sales pitch to install a new unit which other companies have done to us.  The other thing we liked is that he carried the parts on his truck and was able to fix our problem on the spot--no waiting for him to order a part and return on another day. We will definitely use this company again.  Thank you Mr. Williams for a great experience.
Response from Williams Services Air conditioning and Heating,LLC

"[member name removed] , thank you so much for your review of our company. We really appreciate it as well your business. Please call on us at anytime in the future. Kind regards Williams Sevices"

Allison B.
Jul 2014
5.0
Yes, I recommend this pro
$138
Derek Williams came out on a Saturday morning...the same morning I called...because he was in the area.  He was very professional and efficient.  Would highly recommend.
Response from Williams Services Air conditioning and Heating,LLC

"Thank you Ms. [removed member name] for your review of our company. We really appreciate your business and you choosing our company. We know you had many options please call on us at anytime. Good luck at your new home. Kind regards Williams Services"

Jim A.
Jul 2014
5.0
Yes, I recommend this pro
$350
My wife was here and they came out and did a really great job. She was very pleased when they came out. They gave us advice on possibly replacing the coil. They gave us some options, which was good. We chose just to replace all the freon and it has been going pretty good. The guy did a good job. We were comfortable with the price.
MARY R.
Jun 2014
5.0
Yes, I recommend this pro
very professional.  No complaints.
Response from Williams Services Air conditioning and Heating,LLC

"Thank you Mrs. [member name removed] for your review we really appreciate business. Please call on us at anytime in the future. Kind regards Williams Services"

Charles R.
Jun 2014
5.0
Yes, I recommend this pro
$325
Went from 69 check and service to 139 for part to 325 total at end. Didn't tell me about double 69 charge and up front price for fill. Still needed fill and part but just wished that total price would have been told at beginning. When told the 139 and then asked if fill wanted I had figured around 200 or so total. Was a little shocked at extra 125 at end. Would use again but would want total price up front before I keep saying yes and ok.
Response from Williams Services Air conditioning and Heating,LLC

"[removed member name], Thank you so much for your review of our company. Please call on us at anytime. Kind regards Williams Services"

Showing 1-25 of 62

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Williams Services Air conditioning and Heating,LLC is currently rated 4.7 overall out of 5.
Williams Services Air conditioning and Heating,LLC accepts the following forms of payment: CreditCard
No, Williams Services Air conditioning and Heating,LLC does not offer free project estimates.
No, Williams Services Air conditioning and Heating,LLC does not offer eco-friendly accreditations.
No, Williams Services Air conditioning and Heating,LLC does not offer a senior discount.
Yes, Williams Services Air conditioning and Heating,LLC offers emergency services.
No, Williams Services Air conditioning and Heating,LLC does not offer warranties.

Contact Information

1033 Edgefield Ln., Forney, TX 75126

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