All Hour Appliance Repair

Please BEWARE of the integrity of this company. A tech named Tony came to my house on 5/31/24 due to a service call on behalf of my warranty company. He was here all of 5 mins., we talked about the recent storms and power outages. He told me the microwave (built in GE) was beyond repair and probably due to power surge. I informed him that we only lost power for a couple of hours and that the microwave worked afterwards as I used it about 4 more times. It didn't stop working until the next day. He took a picture of the label and said ok I will send report by Tuesday. I was told by my warranty company that he submitted it as dead due to power surge. When I called the office to complain the dispatch lady followed up w/him and she called me back to say "he said you told him it was power surge" ARE YOU KIDDING ME? 1st of all I didn't and 2nd of all, if he is the PAID technician it's his job to diagnose. The only tool he used was his phone to take a picture of model and serial # and he even asked me how old it was. If it was a power surge, that should be a moot point.

Was hired by my warranty company who in the past has hired great contractors. This company sent a guy out who took apart the exhaust vent, looked at it and said the motor needed to be replaced. He said he would get back to me later in the week. I never heard from him. I called the warranty company and they said he filed a report saying "it was not broken but will likely quit working soon." Maybe it is just me but a motor running but not actually doing anything means it is not working. The whole point of an exhaust vent is to pull air out. It does not pull air out. It just makes a very loud noise. So if you get this guy, he will tell you one thing, leave you hanging and then make sure you do not have a needed kitchen appliance just in time for Thanksgiving.

On June 21, 2018, Eddie Coronado came out to diagnose and repair our refrigerator. He told us we needed some parts and it would cost about $500 to fix it but he would deduct the $75 charge for his visit. I told him I would talk it over with my wife and get back to him. On that same day, we gave him the go ahead to do the job but we stressed that it should be done before July 10 and that was not a problem. He took the order and, after not hearing from him as promised, we called. We made several calls but never got a return call and now he won't pick up if he recognizes our number. Very unprofessional and totally non-dependable.