Texas Service Plumbing

I was very pleased with Texas Service Plumbing. Their serviceman, Brandon, arrived on time and was appreciably in this time of COVID-19 wearing a mask. Brandon was very professional and found the leak fairly quickly. I was relieved to find out that it was not a slab leak. Instead, it was underneath the hot water heater closet but above the slab. He patched the leaking pipe dutifully and cleanly patched the sheet rock holes in the garage necessary to find and patch the leak. The good price of $390 was in part for a review, but I pleased with the work anyway. I would use Texas Service Plumbing again and recommend to others.

Called and got a quote over the phone. Very responsible and Showed up 5 mins early from the time we had scheduled. Before working he explained what work will be done and answered any questions I had. He took the time to explain things clearly and gave me advice on things I should look for if I were to ever actually have a problem. After all the work was finished he cleaned up and put put everything back better then it was before. Will definitely be a repeat customer if any plumbing issues come up!

Alejandro was very professional and timely. The service he provided was above expectations. He was very thorough about the problems with my plumbing and explaining possible solutions.

Came on Sunday to clear a backed up drain under the house. Alejandro was professional and completed the job with no issues. Service call price for a weekend call was fair and worth the money.

Brandon was on time and a very courteous young man. Cleared the standing water, got under the sink, undid the pipes, ran the snake and got the clog which was in there a ways. He took the time to make sure there the drain was cleared. Highly recommend, honest and efficient.

Excelente York, very responsible anda punctual.

They were very good and timely. The price is very reasonable they were very efficient and super nice guy.

Went well, as done rather quickly, with full explanation.

Alex, the owner and operator of Texas Service Plumbing is my go to guy for all my plumbing needs. I've needed many plumbers over the years for both my own home and properties I flip or rent, and I can't recall one that's impressed me like Alex has. He's efficient, quick and courteous. He explains any problem and suggests solutions that will meet your budget. Please note that his English is not perfect, but he can get the idea through (worst case, his assistants can help clear things up). Price wise, he's not the cheapest but definitely not expensive. I've dealt with cheap plumbers and it has cost me more in the long run due to leaks or other related call backs. None of the jobs I've had Alex do required him or someone else to come back and fix anything. I'm so happy I've found someone I can trust and will recommend him to family and friends as well as anyone else who may need a plumber. The latest project he did for me was for our 'new to us' house. A camera inspection showed constrictions in plumbing and they couldn't find the clean out to do additional tests. Alex and his crew arrived and within 5 mins found the old cast iron clean outs. Problem is that they've been pretty much rusted shut and new ones had to be installed. After doing that, Alex ran a camera and let me watch. Due to age of the house (Built in 60's), the cast iron sewers needed some attention including some constrictions. After the camera, and as a temporary fix, he cleaned the sewer with a special blade attached to his plumbing snake. He took his time and did the cleaning from both ends (i.e. Clean-out in to house, from house out to clean out at each bathroom and from kitchen). Things seem to flow better and we'll just have to wait until the foundation work is done before we do any leak tests.

This company has ZERO INTEGRITY AND CREDIBILITY. Do not use!!!!!!!!!!! I purchased a deal for 2 hours plumbing work for $99.00. Although I called to schedule an appointment during the time that the deal was active, the person who answered the phone was busy and told me that he would call me back. THEY NEVER RETURNED MY CALL. Unfortunately, the deal expired prior to our using the voucher. I called again and spoke with the plumber Alejandro, LETTING HIM KNOW THAT THE DEAL HAD EXPIRED AND ASKING IF THEY WOULD STILL HONOR IT. He agreed, and we scheduled a time for them to come to my house. When he came to my house, I again mentioned the deal and that we had spoken over the phone (I said this PRIOR to them working). After he had performed the work, I pulled up the deal and he refused to accept it stating that the deal had expired. I reminded him of the NUMEROUS times I had informed him of the deal (which his company had already received the money). He responded that he does not always understand English and that because of the communication barrier he did not understand what I had said to him. He refused the voucher, and had the audacity to try to charge me 2 hours for 40 minutes worth of work. He did not get that amount, as that was never quoted to me prior to working. I did pay him for the work he did that day, but told him I would take it up with his company and Angie's List. I reached out to Angie's List, and Angie's List told me the company should have either (1) honored the deal itself or (2) apply the $99 paid to whatever service I got, even if I didn't get the promotional pricing. Angie's List says that even though I purchased the deal directly from the Angie's List website, the money was sent directly to the company. Thus, Angie's List claims they cannot refund my money. Angie's List did reach out to the company on my behalf, but according to Angie's List customer service rep, Texas Service Plumbing HAS NOT RETURNED ANY CALLS TO ANGIE'S LIST. I have also reached out to Texas Service Plumbing, and they have also REFUSED TO RETURN MY CALLS. BUYER BEWARE....DO NOT USE THIS COMPANY. I will also never purchase a deal from Angie's List again.

Very prompt.

They arrived on time and completed the job swiftly. Issues due to previous improper installation was reported during the work and quick estimate provided for repairs.
Job was well done and clean up properly performed. 
Thanks 

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He did a good job.

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