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SERVICE MASTER ADVANCED RESTORATIONS

Air Duct Cleaning, Upholstery Cleaning, Moving Companies,

About us

We are a family owned business that was started in 2001. We provide commercial and residential services. We offer 24 hour emergency service for water and fire clean up. We are insured and bonded. We work with all insurance carriers and offer direct billing. We only have employees - not subcontractors. All of our technicians are certified by The CleanTrust (formerly the IICRC Institute of Inspection, Cleaning and Restoration Certification) We were voted "Best Carpet Cleaning" for 2008, 2009, & 2010 in the Star Community Newspaper "Readers' Choice Awards." We would like to have the opportunity to serve you!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL AND RESIDENTIAL Water Extraction and Drying, Fire, Smoke and Odor Clean Up, Mold Remediation,Carpet Cleaning, Carpet Restretching, Pet Odor Removal,Area Rug Cleaning, Upholstery Cleaning, Tile & Grout Cleaning and Sealing, Air Duct Cleaning, Furniture Repair and Refinishing

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Paul S.
11/2016
5.0
Removed "stuff" and sealed surfaces in a very efficient manner.
Description of Work: Remediation of mold and rodent dropping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Molly D.
06/2016
2.0
furniture repair
  + -1 more
Long story short, after many trips to fix what should have been done right the first time, I am left with badly cracked granite kitchen counter-tops with obvious repairs, and some type of chemical spilled on my front hallway tiles and door that left a stain several feet wide. I would not use this company or their sister company, Furniture Medic.
Description of Work: Removed cabinets and drywall to get rid of mold and moisture. Put cabinets back in.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$9,600

David W.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Needed help with flooding in my basement/crawl space after the recent huge rains, and I got an extremely quick call back and great advice from them to allow me to handle the water myself. Extremely helpful company - if I ever need this sort of help, I will DEFINITELY use these guys.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles C.
01/2015
5.0
moving companies
  + -1 more
They were outstanding from start to finish.
Description of Work: Dried out walls from water breakage. Packed up antiques so new floors could be installed. After repairs unpacked antiques are replaced into proper places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark S.
12/2014
5.0
flooring contractor
  + -1 more
All went great.
Description of Work: Dried out drywall and flooring from flood

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Donna W.
10/2014
5.0
The minute I called the agent at Servicemaster, he promised to be here in an hour and he was prompt and did a great job.
Description of Work: Washer flooded pantry & Servicemaster placed two fans & humidifier for 72 hours. Miguel was very thorough & supportive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mary Lynn B.
10/2014
5.0
air duct cleaning
  + -1 more
They were great! on time, organized, and very informative.
Description of Work: cleaned both ac vents sealed vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Christine B.
09/2014
5.0
They did an excellent job of quickly extracting the water, carefully moving furniture and pulling off wet baseboards. When they were finished they brought in large fans to continue drying the area. They were quick, efficient, careful and courteous! I would use them again, as well as, refer them!!
Description of Work: We had an exterior faucet pipe crack during freezing temperatures while were out of town. When we came home, we found our living room carpet soaked from the leaking water. Service Master in Euless was referred to us by our insurance agent. They responded within an hour & had a crew at our house extracting all of the water from the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
07/2014
5.0
Service Master did a very good job. We called around 6pm on a Monday evening. They arrived before 8pm and worked past midnight. They returned the next three days to monitor the drying. They provided us with what they thought the damage was, and what parts of the ceiling and walls should be replaced, as well as which cabinets should be rebuilt. They took photos of the damage before removing he items and provided these to us for documentation.
Description of Work: Our water heater leaked when we were on vacation. Service Master removed all of the water, removed damaged wallboard, baseboards, carpet and entertainment center. They set up drying fans to remove the remaining water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

meerees P.
07/2014
5.0
moving companies, house cleaning, air duct cleaning, furniture repair
  + 2 more
My home with touched by a water catastrophe. My choice under panic was to employ the wrong construction company. Employing a fraudlant company to do the restoration had consequences . They left me in a worth off status than the result of the water damage itself , with clogged air pipes with paint that they sprayed though I mentioned that my kid has asthma. I explained to the construction co that need the most environmental paint products and methods. Not only did they ignore their promise, I had myself acquired Asthma just, by coming into the premises and lost all my trust in any goodness in the human nature, until I saw Service Master In Euless. The level of dust, paint, air duct cleaning, installments of missing construction parts from ceiling to floors was unbelievable. They took the responsibility to do all of it. I could trust that they were taking into consideration my best interest not as the other companies, only cared about making the Insurance people happy. They cleaned better than me. They brought the right equipment to every single mission. Every one of them, from movers to manager, played such a professional role, showed modesty and genius ways in handling challenges, in every mission. They were like bees helping each other move my furniture, clean my house keep an eye on me and the minute they see my worries the second they ask if I prefer it to be moved in another manner . I felt their compassion and devotion to their work and company. I know without doubt they understood and felt my pain. No matter what I say or do , I cannot repay these people. Hope they know that I didn’t forget to say Thanks. Such an honor to have known each and every one of you.
Description of Work: The provider saved my family and my life. Gave me back my trust in good people . They thoroughly examined everything in my house. Documented it all. I was involved in all correspondence between them and my Insurance. They got an OK from Insurance and they went ahead with all the work , Moving , cleaning , documentations, testing and asking me every step of the way if the work is done as I wished. Admitted and directly took the responsibility to correct any damage or misses that took place even when I myself didn’t\t notice it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L Randy C.
08/2013
4.0
carpet installation
  + -1 more
They were very prompt and they came out with enough supplies and people to clean up the mess quickly. They sanitized it pretty good. I like that they came out so quickly - it was on a Sunday. The only thing I could fault them for was the things that were soiled that they took outside that could have been wiped down better.
Description of Work: We have used Service Master Advanced Restorations; a sewer blockage flooded part of the bottom part of our house and they cleaned it up for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan Z.
05/2013
5.0
Selected this Service Master because of the 'A' rating on Angies list. They were very professional in all of our dealings. This company was used to complete the drying process. They returned at the scheudled time each of the 3 days it took for the drying to be complete. Were flexible with scheduling return times. One of the fellows working was being trained. I was impressed with how the trainer was working with the trainee. The cost was handled by insurance company
Description of Work: We had a dishwasher leak water under kitchen cabinet's and portions of tile floor. This company was used to complete the drying process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick D.
09/2012
5.0
It looks perfect. They showed up on time and did a great job.
Description of Work: They did major repair from water damage on our ceiling and painted some walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra L.
05/2012
5.0
upholstery cleaning
  + -1 more
From the initial contact and quote throughout the experience, my expectations were met or exceeded.
Description of Work: The technician was prompt and did a great job cleaning our sofa. We were very happy with the entire experience and will use ServiceMaster again for upholstery cleaning. We will also be trying them for carpet cleaning soon unless we get new carpeting,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joe B.
05/2012
5.0
They did a good job and were pretty professional. They were very responsive as well.
Description of Work: I used Service Master Advanced Restorations for water damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kenneth P.
03/2012
5.0
When our upstairs toilet overflowed, it was a while before we discovered it. When we did, we found water dripping from the downstairs ceiling in two rooms. It was a major mess. Service Master came in and did "full-court press" to get the floors and walls disinfected and dried. They were very systematic and thorough in their approach. The job took multiple days, but they were sensitive to the fact that their drying equipment is pretty noisy and they were diligent to remove equipment from an area that had dried as soon as possible. They did a quality job of getting our home dried out.
Description of Work: Dried and disinfected flooring and interior walls that were wet from an upstairs toilet overflow.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Linda G.
11/2011
5.0
carpet cleaners, upholstery cleaning, carpet installation
  + 1 more
Awesome, we could not be happier with the services provided. They surpassed our expectations in every category. Everything from timeliness, professionalism, puctuality, and the actual results were outstanding. They were very careful to make sure nothing was not scratched or damaged in the process. I was impressed with the percautions they take and how good the carpets looked when they were done. Even thought they are resaonably priced, for me cost is secondary; I want a company that is honest, professional and thorough that is why I use and will continue to use ServiceMaster Advanced Restorations.
Description of Work: The carpeting in our entire house was professionally cleaned, we had 6 rooms cleaned. We also wanted some fabric based furniture to be freshened up and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Mike S.
09/2011
4.0
air duct cleaning
  + -1 more
Ditto.
Description of Work: Already did this on first report.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$216

Beverly M.
02/2011
5.0
air duct cleaning, flooring contractor
  + 0 more
The workers arrived within 45 minutes after we called them. They were pleasant, polite, and professional and worked quickly. They removed the flooring and cleaned up the mess.
Description of Work: Service Master removed the damaged laminate flooring and tested for water in the master bedroom and bathroom after a faucet broke off and flooded the two rooms. The company has a contract with our insurance company, so we were not billed for the work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
12/2010
5.0
unknown
Description of Work: Water damage from broken hot water heater that flooded our home's garage, bath, bedroom and hallway: Service Master Advanced Restorations in Arlington brought their equipment the next morning and even before the insurance adjuster would even 'set an appointment' to come by! Great job, quick and efficient. Service Technicians very good about calling and arranging their scheduled visits for us too. The employees were courteous, prompt, and professional!
Rating CategoryRating out of 5
Yes, I recommend this pro

JOAN S.
02/2009
5.0
air duct cleaning
  + -1 more
They were prompt and professional. They were great to deal with. I didn't compare prices but I'm assuming it was reasonable. Our neighbors were using them and my husband went over and talked to them. They were very good. They explained everything to us and put in new filters.
Description of Work: They cleaned my air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$703

    Contact information

    1630 W. EULESS BLVD, Euless, TX 76040

    www.RestoreSmart.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Upholstery Cleaning,
    Moving Companies,
    House Cleaning,
    Furniture Refinishing and Repair,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage

    FAQ

    SERVICE MASTER ADVANCED RESTORATIONS is currently rated 4.8 overall out of 5.
    SERVICE MASTER ADVANCED RESTORATIONS accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, SERVICE MASTER ADVANCED RESTORATIONS does not offer free project estimates.
    Yes, SERVICE MASTER ADVANCED RESTORATIONS offers eco-friendly accreditations.
    No, SERVICE MASTER ADVANCED RESTORATIONS does not offer a senior discount.
    Yes, SERVICE MASTER ADVANCED RESTORATIONS offers emergency services.
    No, SERVICE MASTER ADVANCED RESTORATIONS does not offer warranties.
    SERVICE MASTER ADVANCED RESTORATIONS offers the following services: COMMERCIAL AND RESIDENTIAL Water Extraction and Drying, Fire, Smoke and Odor Clean Up, Mold Remediation,Carpet Cleaning, Carpet Restretching, Pet Odor Removal,Area Rug Cleaning, Upholstery Cleaning, Tile & Grout Cleaning and Sealing, Air Duct Cleaning, Furniture Repair and Refinishing

    Contact information

    1630 W. EULESS BLVD, Euless, TX 76040

    www.RestoreSmart.com