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Dalworth Clean

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Established in 1976, a three generations family owned business. We provide quality professional cleaning and restoration for every type of flooring, from carpet, fine rugs, wood, tile and stone. Other services include upholstery cleaning, duct cleaning, concrete polishing and staining as well as a full line of protective treatments, sealers and deodorizers to cover any need you may have in your home. You don’t have to worry about high pressure sales tactics, gimmicks or misleading offers with Dalworth. See our awards page at our website. We guarantee to your satisfaction or we refund your money.

Business highlights

Emergency services offered
49 years of experience

Services we offer

Air Duct Cleaning, Carpet, Concrete Polishing & Staining, Marble Polishing, Oriental Rug Cleaning, Pet Odor Treatment, Tile & Grout Cleaning, Upholstery & Drapery Cleaning, Wood Floor Cleaning & Renewal

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6703 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
3%
1
2%
Showing 426-450 of 703 reviews
STUART C.
Mar 2013
5.0
Yes, I recommend this pro
$800
Both were extremely professional.  The airduct tech too videos of each
duct and showed exactly which ducts benefited from the cleaning more
than others.  The estimates were spot on, the work was performed
diligently and at the end of the weekend I had nice clean carpets and a
fresher home.

Orion D.
Mar 2013
5.0
Yes, I recommend this pro
$160
The service was exactly what you want: prompt, courteous, provides service at agreed upon cost, and quality service.

Dan A.
Feb 2013
5.0
Yes, I recommend this pro
$300
They did well. It looked good when they left. I was very comfortable with them working in my home.

Lucy M.
Feb 2013
5.0
Yes, I recommend this pro
$1,000
The tech did a great job taking his time on each piece.  He had to dry clean every item which took longer but was very careful.

Mike M.
Feb 2013
4.0
Yes, I recommend this pro
$285
I called and made appointment for carpet cleaning.  They were able to give pricing by the number of rooms cleaned.  We had 7 rooms and included pre-sweep, treat stains, move furniture, etc.  Large fans were used to expedite drying and the carpets were only damp by the time he left and were completely dry by the next day.  Agent showed up at the stated time and completed the work as requested.  The quality of the work was very good and the carpets actually came out better then I had expected.  

Karen C.
Feb 2013
5.0
Yes, I recommend this pro
$300
Fantastic!!!!!!  Would definitely use again.

Jeffrey B.
Feb 2013
5.0
Yes, I recommend this pro
$1,800
It was one of the best companies I have ever done business with. They were genuinely caring people who did exactly what they said, worked in our crazy time schedules. They scheduled us asap, gave us estimate and took rugs with care and attention to my home and furniture. Brought back beautifully cleaned rugs. I would use again and recommend them always!

Renee B.
Feb 2013
2.0
$326
The repairs were horrible.  They sewed the braids together with some type of plastic threading.  The plastic threads stuck out all over the rug and are a perpetual annoyance when vacuuming. The repairs were not tightly threaded and it just seemed as if this company was clueless in antique braded rug repair.  The rug did not even look or smell clean when returned.  The price was excessive and the work accomplished was worse than amateur.  The date on the work order is approximate, I don't remember the specific date.
Response from Dalworth Clean

"We originally pointed out that the dates for service and the amount charged, as stated by the client, were grossly inaccurate. After providing documentation showing that her amount charged was less than half that the client stated and the timing was off by more than a year Angie’s list changed the date and amount of work to reflect the accurate information as provided by Dalworth. A LOT of inaccuracies in this complaint. Job completed 9/4/10 NOT 1/2011. Client paid $302.00 plus $24.91 tax. NOT $650.00. This price included cleaning. This is NOT an antique NOR is it wool. It is quite simply a braided rug. It was separated (braids coming apart in at least 21 places (I am providing pictures). It is maddening to know that people can simply "make things up" (and by the way OVER 2 years later) with NO accountability for them to provide ANY shred of proof. As I said I am scanning the pictures to my rep and I would like to have this review removed due to GROSS inaccuracies and misrepresentation of facts."


JAY K.
Feb 2013
5.0
Yes, I recommend this pro
$680
I delivered 2 area rugs to Dalworth. They gave me a completion date and cleaning price. The job was completed on time at the estimated price and delivered timely.  Good job Dalworth.

Eileen C.
Feb 2013
5.0
Yes, I recommend this pro
$250
The service was done correctly and they cleaned up after themselves. They did a very good job, got some difficult stains out of my carpet and it looked like new.

Carol C.
Feb 2013
2.0
$100
Friendly sales pitch on telephone. Must clean whole carpet, not just spilled coffee. Okay. Came the next day. Supervisor was friendly, but discouraging when I replied I had tried Resolve on spill initially. The "helper". Had an attitude. Didn't see him be of much help, but did see him sitting on floor using his cell phone. Spot didn't come out. My beautiful,expensive, year old wool carpet was wet two more days. Wouldnt recommend them to my friends. (. Not because coffee didn't come out, but because of overall experience). Company called to inquire about my satisfaction. I told them the same. They offered to come back! I declined....

Suzi H.
Feb 2013
5.0
Yes, I recommend this pro
$200
Dalworth schedules within the week and arrives on time. My three-year old grandson was staying with me and I needed the rug to stay as clean as possible. The crew arrived on time, went over the stains on the rug and charged me the same as they have in the past. One week later the rug was delivered as I expected.

Joanne R.
Jan 2013
3.0
Yes, I recommend this pro
$120
It was a quick service and a typcial cleaning. No real issues.

Gregory C.
Jan 2013
5.0
Yes, I recommend this pro
$300
They were on time and I think they provided a good service. They cleaned the carpets to a level of satisfaction for myself and my wife.

Jim R.
Jan 2013
1.0
This was my first experience with them.  I called multiple companies (3) for quotation on cleaning my carpet for pet "love" and freshen a hallway & bedroom that suffered a toilet backup soaking the carpet & padding.  DalWorth came, but only after calling me twice with "we're on our way in 20 minutes" and 45 minutes later not showing up.  They called a second time (different person-unaware of the first call) and told me the same thing.
I was told a 12n-2p time window, and 1 hour past their window I called and told them not to bother coming.  If they can't show up on time, how can I expect a quality job?  The driver shows up anyway 10 minutes after I canceled the visit.  They tried their best to back-pedal and offer me extra discounts 10-15%, etc, but I'm not interested.
I will not call them again.  I went with another company (OxyMagic) who was cheaper and just completed a stellar job.  My carpets smell & look like new again (14 years old).
Response from Dalworth Clean

"What he states is absolutely true. I have written him a letter and offered a $200 gift certificate to try us again. Our technician was notified in plenty of time but we aren't sure why he didn't show up within the specified time frame."


Margit C.
Jan 2013
1.0
My neighbor had just had their entire house done by Dalworth and were very pleased, so I gave them a call.  My experience was totally at the opposite end of the spectrum.  I called to set up an appointment and get an approximate estimate.  They came back with a cost that was more than double what my neighbor had just paid for more carpet cleaning.  when I brought this to my attention the lady who answered the phone was confrontational and all but called me a liar.  She also told me my neighbor was mistaken, that they did not perform the service at that cost.  Needless to say, I went elsewhere.  I used another Angie's List vendor and had wonderful results.  They will get a raving endorsement.
Response from Dalworth Clean

"I request that this review be removed. We record all of the calls coming in to our company. I find no calls (from the beginning of December though January 12th of this year) that correspond with the only phone number I could find online-817-466-3940. That phone number is listed to Member at the address she provided. Unless she called from a different number or the number shown is no longer valid I find NO RECORD of her call. If she can provide a phone number that she called from and I do find the call, and I agree with her subjective opinion of how she was treated I will do everything I can to make things right with her. But until then I REQUEST THE REVIEW BE REMOVED PENDING VERIFICATION THAT SHE EVEN CALLED DALWORTH CLEAN."


Connie L.
Jan 2013
5.0
Yes, I recommend this pro
$200
They are very helpful and they move furniture. They are very courteous and on time. I've used them several times. They are very professional and I am very happy with them. Their price is probably above average but it is worth it.

Ted G.
Jan 2013
5.0
Yes, I recommend this pro
They were thorough, prompt, and did a good job.

Kay M.
Jan 2013
5.0
Yes, I recommend this pro
$200
Very well!!!!

Anne D.
Jan 2013
3.0
$800
OK, just disappointed that we spent top dollar for less than desired results.

Ann W.
Jan 2013
5.0
Yes, I recommend this pro
$150
Dalworth has always provided excellent service.

AMANDA D.
Jan 2013
5.0
Yes, I recommend this pro
$490
Very impressed. Dalworth was prompt, courteous and very professional. My carpets looked great! George was wonderful and I would definitely ask for him again the next time I need Dalworth's services. Highly recommend and will definitely use them again.

William W.
Jan 2013
5.0
Yes, I recommend this pro
$175
She vacuumed and then cleaned the carpet - very efficient

Steven S.
Jan 2013
5.0
Yes, I recommend this pro
$99
Great!

Cathy P.
Dec 2012
5.0
Yes, I recommend this pro
$500
Did everything on time to my satisfaction.
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Showing 426-450 of 703

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dalworth Clean is currently rated 4.6 overall out of 5.
Dalworth Clean accepts the following forms of payment: CreditCard
Yes, Dalworth Clean offers free project estimates.
No, Dalworth Clean does not offer eco-friendly accreditations.
No, Dalworth Clean does not offer a senior discount.
Yes, Dalworth Clean offers emergency services.
No, Dalworth Clean does not offer warranties.