Dalworth Clean

I did use a carpet cleaning company. Yes, I got it from Angie's List. Yes, it was Dalworth Clean. That was fine. The job was fine. It is clean and that's a good thing. Yes, I was satisfied. I am used to cheap so I give them an 'F' on price.

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They did a really good job. I will not use this provider in the future.

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The employees at Dalworth Carpet Cleaning are loyal in return to their customers. I called right before Thanksgiving last year and they managed to squeeze me into their schedule. They also gave me a discount for being a repeat customer.

Went well!

Great job!

Overall cleaning was excellent. I paid for the standard service which was supposed to include pre-vacuuming and drying fans but the technician did not do either of those things. I called the company after the cleaning and they gladly refunded me the difference between the standard and economy service which is basically what we received. Dalworth's excellent customer service certainly made up for what could have been a negative experience. Would recommend for future carpet cleaning service.

Dalworth Carpet Cleaning did a horrible job on our carpets. When we called them for the first time, they were really nice and said they were going to do such a good job. They told me it would be about $300.00. My husband then told me to call them back, because we had the Big Deal price of $99.00. So I called them back, and they didn't seem as friendly as when they thought they were charging us three times as much. It was like they lost interest. They ended up doing a horrible job and it stayed wet for two days, which is not what they said would happen. I could have rented a cleaner at my grocery store for a lot less and would have done as good of a job, if not better. It's kind of silly to pay that price for a quote-unquote "professional," and have the work turn out that bad.

Installation was great, carpet looks really nice - Jim had recommended going a little darker and it worked out really well

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I have used Dalworth many times and Derek Rawls has been the technician for the last 3 times.  I scheduled the service on line.  Derek arrived within the expected window of time.  I have dogs, so Derek's job was cut out for him.  I had him move furniture to clean baseboards etc.  He had cleaned the tile in the kitchen before and it was a dramatic improvement so decided to have all the tile cleaned this time.  I have some original tile in one of the bathrooms (my house is 60 years old).  He said he was not sure if he could get the grout to its original white.  It turned out great - the grout is perfectly white.  This was a much better result than when I tried to clean it with a toothbrush and grout cleaner.

Derek is always very professional and thorough.  He had me check everything to make sure I was satisfied.  He answered some questions I had regarding replacement carpet.  I will definitely use him again.

The service was good. They did charge extra because 2 of the rooms were too big. The scheduling was good. The technician was really good and only one person came and cleaned the carpet.

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