About us
We are committed to provide the best customer service possible. All of our employees are equally committed to the customer. Our Company Philosophy: To provide our customers with the highest quality service, integrity, and honesty that is consistent with our moral and ethical Christian values.
Business highlights
Services we offer
Custom Shower Glass, Auto Glass, Residential Glass, Commercial Glass
Services we don't offer
Stained glass
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 6
Assorted photos uploaded by Apple Glass & Mirror
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 4% | ||
| 4% | ||
| 8% | ||
| 4% |
Filter reviews by service
Being a senior citizen and living alone, I knew there was no impact to the inside of the glass but they insisted they had no guarantee on the glass itself, even if it cracked by itself,
It seems fairly obvious that the glass was not fit correctly to the metal frame.
Won't use them again as they made no attempt to work with me to resolve the problem.
Owner had to come out several times to make "Corrections" with measurements and to get the Pony Wall Shower Door Frame and Door installed correctly.
In defense of the Owner initially, the Supplier provided a "not well built" Shower Door and Enclosure. I had a Pony Wall frame Glass initially that was 3/8 inch thick and a Shower Door Glass that was 1/4 inch thick.
I would expect an Owner of a Company would definitely pay more "Attention to Detail" and make sure everything was correct prior to coming to my House to install Pony Wall Shower enclosure.
When the contract was originally signed I asked for a Shower Door deflector that would drain the water directly back into the 36 inch square basin. Instead, he gave me one of those "Drip Rail" that drains water to the side of the Shower Door, which was not I what I wanted. He tried to pass that off on to me.
Instead, I had to go onto the Internet and Order for myself a "Shower Door Deflector" that I originally requested and it cost me an additional $ 35 out of my pocket.
This Owner tries to upsell the "Frameless" Shower enclosures instead of what a customer actually wants. Had I known I would have so much difficulty getting a Pony Wall Shower enclosure installed from this company, I would have gone with another Company.
"Thank you [Member name] for taking the time to let us know how we are doing. I am happy to hear you had a good experience as we helped you with you glass needs. It is always good to hear that we are satisfying our customers. Thank you again for your business and hope that you have a blessed day."
"Thank you for allowing us to help you out with you project. I am happy to hear you had a great experience with us during this time. It was a pleasure doing business with you and I hope you have a blessed day. -Jake Van Den Brande"
"Thank you Mr [member name removed] for giving us the opportunity to provide you with your shower needs. I also appreciate you taking the time to rate and comment on our services and your experience. It was a pleasure wiring with you. Jake Van Den Brande -President"
"We know that there are so many options when it comes to glass providers and we appreciate you giving us the opportunity to prove we are the best choice in DFW. I spoke with the technician that installed you glass and he said it was a pleasure to do this work for you. I thank you for the opportunity to provide you with your glass needs and hope you have a blessed day. Jake Van Den Brande -President"
"Thank you so much for taking the time to rate and comment on the work we performed for you. It was truly a pleasure to be able to help you with your glass needs. Hope you have a blessed day. Jake Van Den Brande -President"
I called Lee with Apple Glass and he apologize for the parts not matching, but did not offer to exchange the parts for the right color and then he had the nerve to say he did not charge enough for the job anyway.
Sorry, not the customers problem !!!
"Thank you [member name removed] for taking the time to post a comment and rate our company. I am truly sorry you were not 100% satisfied with our professionalism. I do appreciate your honesty and candor on the matter as this will help us improve in the future in becoming DFW's top choice in the glass industry. As always we strive to satisfy each and every customer, and this shows we do have some areas we need to improve upon and will continue to do so. Again, my sincere apologies and hope you have a blessed day. Jake Van Den Brande- President"
"Thank you [member name removed] for taking the time to review and comment on your experience with our service. I am very please to hear you are satisfied with our service. We make it our goal to provide the best customer experience possible. Thank you again for the opportunity and have a bless day. Jake Van Den Brande - President"
"Thank you (removed member name) for taking the time to review and comment on your experience with our service. I am very please to hear you are satisfied with our service. We make it our goal to provide the best customer experience possible. Thank you again for the opportunity and have a bless day. Jake Van Den Brande - President"
"Thank you [member name removed] for taking the time to write a review on our service. And such a good one at that. We are always happy to hear our customers are satisfied with our level of service. We look forward to future business with you. Have a blessed day."
"Thank you (Member name removed) for taking the time to review us on your experience. I am happy to see you have a good experience with us as we always strive to provide the best service possible. Thanks again and have a blessed day."
"Thank you for allowing us to take care of your glass needs. It was a pleasure to do business with you and I am glad you have such a great experience. Thanks again and have a blessed day."
"Thank you (Member name removed) for the review and for allowing us to take care of your glass needs. It was a pleasure to meet you. I am happy to hear you had were please with our service. Thanks again and have a blessed day."
"Thank you again for reviewing our service and for doing so highly. It was a pleasure doing business with you. Have a blessed day."
"Thank you for posting a comment and grading us on your experience. I truly apologize for any damage that was caused and that no one spoke to you about it. It is our goal to provide you with the BEST service and products possible. Thank you again for you business and I hope we can work together again in the future on other projects. Have a blessed day."
"Thank you for the opportunity to take care of your glass needs. I am very happy to hear you had a good experience with us. We strive to provide the best customer service and finished products possible. Also thank you for taking the time to review our services and for such great feedback. Have a blessed 2013. Jake Van Den Brande, owner"
"Thank you member for taking the time to write a review. I am very pleased to hear you are completely satisfied with the services we provided for you. Thanks again for using Apple Glass and Mirror. -Jake VanDenBrande, owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
2801 W Euless Blvd, Euless, TX 76040
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | Closed |
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