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Total Air Services, LLC
Central A/C - Install, Ducts & Vents - Clean, Swamp Cooler Installation and Replacement,
About us
Total Air Services, LLC has over 14 years of experience in installing and servicing Air Conditioning and Heating units. We take great pride in our work and strive to make our customers 100% satisfied. Give us a call today and be sure to ask us about our special offers!
Business highlights
Se habla espanol
Emergency services offered
19 years of experience
Services we offer
Ductwork and Air Balancing, Installation, Refrigerated Air Conversions , Repair, Service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7111 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 7% | ||
| 1% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 111 reviews
Wayne C.
Jun 2024
Central Air Cleaner Service
No comments.
Joan C.
Jan 2024
Ducts & Vents Installation and Replacement
I was very impressed with the quality of their work. They took care of every detail. They were reasonably priced. All the workers were really nice and polite. They have earned a very loyal customer. I would definitely recommend them.
Robert P.
Nov 2022
Central A/C - Install
I purchased a unit from this company. The installers had been drinking which I complained to the project manager about. A year and one month later the unit has stopped working as expected. The company only has a one year warranty on labor so I am out 14k unless I pay them thousands for there faulty install.
Dianne W.
Sep 2022
Central A/C - Install
Raul from Total Air came on an emergency call early this morning. He made and installed a cap on the roof vent for our new tankless water heater. He also adjusted all of the new vents for our recent HVAC installation to improve balance in air flow. He is very knowledgeable and thoroughly explained everything that he did. Great professional, skilled workmanship. Thank you!!!ð ¤ ð ¤
JOHN H.
Apr 2021
Went above and beyond to replace the water heater we where in dire position and needed it right away. Luis came to the rescue
Fernando C.
Dec 2020
Central A/C - Install
Rating for everything is 5 stars, although customer service was above and beyond five stars-deserver 100!). Brandon took time out to explain and advise us regarding bad experience we had with a different AC contractor (YEARS after we hired Total Air for other installations), the new AC guy was hired for us through the general contractor doing work for our home. Lesson learned: hire your own contractors, don't go with who a general contractor uses. That has been a nightmare for us, hopefully over soon.
William F.
Aug 2020
Central A/C - Install
Accomplished work on time and corrected all mistakes. Did a good job.
Judy Y.
Jul 2020
Central A/C - Install
I could not be more pleased or impressed as I am with this company and it's employees. Luis was very knowledgable and always available to take my calls and answer my questions. My refridgerated air conversion was scheduled within 6 days. The workers arrived on time and worked tirelessly all day. They were all very polite, attentative to my questions and their work was exceptional and very professional. They know their job and perform it well. Angel explained what he was doing and why and instructed me in the thermostat operation and how to set up the app to control it from my phone. He explained how the new register's worked and how to direct them for the best air flow. I would rate this company even higher than a 5 star!
Cruz H.
Dec 2019
Central A/C - Install
my heating and air condition unit got installed 11-4-19 .since then it has had 2 leaks, .this company is NOT bonded as they claim to be .when there is a problem they do not fix it .they just tell you go to the BBB. You put a bad review then they have a friend put a good one. Brandon showed up at my property with his sister who is a lawyer to try to intimidate my family into settling for a patch job on my new roof that was installed 10-29-19.the inside of my property is damaged .
Response from Total Air Services, LLC
"Total Air responds quickly to reasonable customer claims. In this case, Total Air, within an hour of the first report of a leak was on site and resealing necessary roof penetrations. Thereafter, the homeowner demanded that her own roofer be allowed to reseal all roof penetrations. Total Air agreed to pay for this service. On the date the service was to be performed, the homeowner breached her agreement and demanded an entire new roof. Her roofer resealed the penetrations anyway and there has been no further report of roof leaks. This was more than a month ago. The homeowner continues to demand a new roof. While Total Air believes this demand"
Denise C.
Dec 2019
Always on time and very honest. I have been working with total air over the past 10 years and have NEVER been disappointed on the quality of work and service.
Response from Total Air Services, LLC
"Thank you for your kind review and telling the truth about our company! We always strive for ultimate customer satisfaction. Best regards, Brandon Brooks, President Total Air"
Sara H.
Dec 2019
Central Air Cleaner Service
They ruined my brand new roof and my daughter has a underlining health issue and they do not care about that. She is allergic to mold and due to holes that are there my $35,000 project job is ruined. They are only willing to do a patch job which avoids all warranty with my contractor and my homeowners insurance will not unsure this portion of my house.
Response from Total Air Services, LLC
"An agreement to remedy the situation was reached with the homeowner for Total Air to pay the homeowners roofer and general contractor to reseal a roof penetration. Total Air drafted the check for her roofer at which time the homeowner breached the agreement and demanded a whole new roof. Total Air has a strong history of positive reviews, and we do all we can to satisfy our customers? Reasonable requests. A whole new roof for a roof penetration that was sealed is simply not a reasonable request. Nevertheless, this dispute remains open and Total Air is still seeking a reasonable solution to our customers claim."
Ruby S.
Jul 2019
Central A/C - Install
Hector is wonder goes awesome job
Dennis J.
May 2019
We invited another company to provide an estimate for our A/C's needed repair. They estimated an outrageous amount so we looked for another bid. Mike with Total Air arrived and provided an estimate with detailed explanation of itemized expenses and made the repair in break neck time. Excellent service. We won't allow anyone else in our home but these folks!
Russell C.
Aug 2018
Amazing service! We have been having problems with our air conditioner for almost 3 months. Two different companies came to look at our system with one company making 4 visits to our home....and the issue remained unresolved. Joe from Total Air came in and within the hour, had our system running without any problems. He was able to detect what was wrong when two others had been unsuccessful. Total Air will be my new company from now on for service. If you have a newer generation thermostat, this is the company you want. One technician from another company almost ruined my Nest thermostat. The truth is not many technicians feel comfortable with these newer thermostats but Joe felt very comfortable working with our system. I wish I had called Total Air earlier!
Patricia M.
Aug 2018
Central A/C - Install
Both of our HVAC systems crashed at the same time. Just in time for a heat wave. Thought I might die. Money is tight and I was very highly stressed. Albert and his crew came in and found the problem. Then recommended replacing the systems as they were way old. Albert worked up a good deal and spelled out what was needed and what to expect. The work was quickly scheduled and completed as expected. All the while they showed respect, worked hard, and kept me calm. They left everything clean and neat! The new units work sooo good! The electric bill for cooling the house is reasonable now too. THANKS GUYS!
Cecilia N.
Jun 2017
Central A/C - Install
Even though Total Air is a little more expensive, it's worth it because of the exceptional, personalized customer service!
John R.
Jan 2017
Central A/C - Install
Very professional, polite and friendly. This is a top quality business because of their great people. I highly recommend calling them for an estimate on any project you have.
X. F.
Jul 2015
Swamp Cooler Installation and Replacement
Very prompt, and they worked well with me on getting the job completed by mid day the next day
HectorFirst L.
May 2015
Swamp Cooler Installation and Replacement
Very professional people work was done on time as promise
Maria J.
Feb 2015
Gas Heating and Furnace Service
Totally happy with the conversion of my old system to refrigerated system. The job was done by several teams of professionals. Don Mellado stuck with me step by step until the project was finished. Great service. I recommend Total Aire for those of you thinking about changing your heating/cooling systems.
Cecil L.
Jan 2015
Gas Heating and Furnace Service
Very professional and helpful.The job ended up being a bit complicated due to the need to remove some asbestos but Total Air knew exactly what to do to and took care of it efficiently. Great people to work with and I would recommend them highly.
Jim T.
Dec 2014
Gas Heating and Furnace Service
They installed a refrigerated air system too. Excellent service on both
Amber S.
Dec 2014
Ducts & Vents Installation and Replacement
The workers were kind & intelligent. They kept their work area clean.
Joseph D.
Nov 2014
Central A/C - Install
Fast and courteous service obtained all necessary permits and had multiple financing options available. Installed furnace and refrigerated air at a more economic value than quote I received from Sears.
Felix R.
Nov 2014
Central A/C - Install
I was contacted immediately by Don from Total Air Services; he was courteous and knowledgeable. The estimate was a fair price. I was extremely pleased with the professional attitude from the start and would recommend them to anyone looking for AC install.
Licensing
Licensed*
Trade License Number
355218
Trade License Locale
TX
Trade License Expiration
02/28/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Total Air Services, LLC is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Sunday: 7:00 AM - 8:00 PM
Total Air Services, LLC accepts the following forms of payment: CreditCard
Yes, Total Air Services, LLC offers free project estimates.
No, Total Air Services, LLC does not offer eco-friendly accreditations.
No, Total Air Services, LLC does not offer a senior discount.
Yes, Total Air Services, LLC offers emergency services.
Yes, Total Air Services, LLC offers warranties.