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The Growing Concern
Designer - Landscape, Lawn Care - Maintain and Mow a Lawn, Sod Installation,
About us
Local company in business since 1980, staffed by experienced professionals. Services include pest control, liquid lawn feeding and weed control. Also, residential tree and shrub pruning.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Grub Applications, Horticultural Spraying: Fertilization, Insect controls for turf, Weed Controls, and shrubs.Commercial Grounds Maintenance. Office complex's, home owner associations, hotels, large estates. National Arborist Standard Pruning. Lot Sterilization., shopping malls, trees
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.841 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 12% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 41 reviews
Salvador M.
Jul 2022
How did it go? people never showed up to inspect tree. called several times and last time I spoke to Veronica she said manager would go over in the afternoon and inspect which he or she never did, nor did they make an effort to contact me that they were not going to. Totally unprofessional and after being a customer for over 2 years and numerous customer recommendations this is the way one is treated. No customer service here. FYI: you don't deep root feed native desert plants! just for your info. I waited 3 days before I, posted this to see if they would act or maybe an apology, for their lack of service but no effort was to be made. This low review is well earned for a company that has no customer service.
Jane M.
Oct 2016
They did a good job. When I contacted them they called me back in probably within 24 hours or something like that.
Anthony H.
Jun 2016
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James S.
Apr 2016
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James R.
Mar 2016
In January I requested through Angies list on January 3 to get an estimate for the whole yard, but I didn't receive a detailed list. I had to wait till February to actually receive any services, after I changed to just a large tree, palm and cactus. They came out, and the pruners did a very good job, but I wanted the cactus cut smaller. The owner came out and was distraught with me for asking for them to make it smaller and argued that it was very hard to work with me, since I was asking a detail list of what they would do in their estimate. The owner said he will send someone the next day to fix the cactus, but would appreciate me paying the full bill. I did pay the bill, but he refused to give me an estimate. I think the crew are hard working and very professional, but the owner needs better customer service. Also, if somebody needs to have any work done, they won't get to it till about 4 weeks or so. As I said in this review, I started this whole process in the first week of January, and I never received any service till 2/11/16.
Marva C.
Dec 2015
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Ronald B.
Nov 2015
They were prompt, professional, and courteous. They are trained horticulturists, and know how to properly trim/thin different types of trees. They are not the cheapest service, but do provide a level of expertise that is lacking in most tree trimming services. I would definitely use them again.
Response from The Growing Concern
"Thank you for your positive comments, we do appreciate it. I hope you will try our other services, lawn feeding,tree fertilization, insect control for turf, trees, and shrubs, as well as irrigation work. Jennifer Jones Horticulturist"
Anthony H.
Jul 2015
unknown
Response from The Growing Concern
"Thank you so much for your positive review. I hope we will always meet your expectations. Jennifer Jones Horticulturist at Growing Concern"
Ed M.
May 2015
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Raul E.
Mar 2015
unknown
Response from The Growing Concern
"Thank you for your positive review."
KATHY K.
Dec 2014
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Irene K.
Nov 2014
I have The Growing Concern out to my home several times per year. They help keep all my large trees looking beautiful. They trim, deep feed, and address any concerns I might have. They also treat and fertilize my grass. They are always professional, polite, and trustworthy. They do a fantastic job trimming trees, making sure to trim during the right season and never cutting too much or too little. They keep trees looking very natural. I wouldn't trust anyone else with the care of my yard.
Response from The Growing Concern
"Thank you so much for the great review. I will be sure and tell the pruning crew how happy you were with the pruning. Thank you for your years as our client. 30 plus years in business because of great clients like you."
Guenter M.
Nov 2014
They do good work. They come when they say they will.
Response from The Growing Concern
"Thank you for your positive review. We appreciate it."
Nancy M.
Nov 2014
I have used this company for several years. I am on a yearly lawn/yard plan. They come every month to do some kind of yard maintenance service from fertilizing the lawn, treating for grubs, to deep root feeding of my trees and shrubs. I always receive a call from Veronica the day before to remind me they are coming and to tell me if there is anything special I need to do.
I have also used Growing Concern for tree pruning. My trees were badly overgrown and Joel explained that it would be best for the health of the trees if the pruning took place in stages. He was right. It took more than one season to bring them back to their potential, but now my trees look beautiful.
I will continue to use The Growing Concern.
Response from The Growing Concern
"Thank you for your positive review. We are so pleased that you are happy with your service."
Margaret W.
Nov 2014
unknown
Response from The Growing Concern
"Thank you for your trust in our company. We hope you will continue to be satisfied with our service."
Jill C.
Sep 2014
We started using The Growing Concern shortly after the installation of new landscaping. Wonderful customer service, excellent products that perform very well and a knowledge base that is extensive. Highly recommend this company. Remember you get what you pay for and Quality is what these folks provide.
Response from The Growing Concern
"Thank you so much for your confidence in our company. I hope we will continue to meet your expectations. Please sign up for our newsletter for seasonal gardening tips. Jennifer Jones Horticulturist @ Growing Concern"
Frank Z.
Sep 2014
Overall I would use this provider again, did a good job and recently received notice from them with regard to scheduling future applications.
Response from The Growing Concern
"Thank You [member name removed] for reviewing our business. We hope you will use our services again."
Sharon P.
Jul 2014
No problems at all. The tech in charge of the work was knowledgeable and friendly. The work was done as described and the yard completely cleaned up afterward.
Response from The Growing Concern
"Thank You for reviewing our work on Angies List. We appreciate it. JJones"
Tommy B.
Jul 2014
Discussed spraying evergreens due to spider mite infestation. Was told one good treatment should get me through the rest of Summer. Made the deal but within two weeks spider mites were back in full force. The company sent someone to spray once more after I called and explained that spider mites were still in trees. The technician came out and did a "quick" spray down but again within 1.5 weeks the spider mites were back in business. I called the company again and explained. The nice lady indicated this situation was going on all over El Paso regarding the mites and would schedule a technician to come again but additional payment would be required. I expressed understanding but declined to schedule another spray. These spider mites are atrocious.
Response from The Growing Concern
"I am sorry you were unhappy with our service, however spider mites are very difficult to control, the populations are influenced by the climate, and the insecticides that are currently labeled to use around residential sites for mites are very limited. One single spider lives approx 45 days and can lay up to 1000 eggs in this time. One mite is the size of a spec of dust, in a heavy infestation in a one inch square their could be over 500 adults. The best way to control...note control..not get rid of, because that is not possible, is regular spraying. We begin spider mite control in January with an oil spray, then again in March, and another one in May. Even that is sometimes not enough depending upon the climate. The current class of insecticides available are not very effective on mites. We use what is legally available and labeled for homeowners at the legal rate. Your initial spraying was late in the season and under normal El Paso weather conditions one application at this time would usually have been enough, but it was hot and dry...perfect conditions for mite reproduction. Our company will do single applications but we prefer our clients to get on a tree and shrub program where your results will be better as you receive successive applications plus regular feedings. Jennifer Jones Horticulturist for Growing Concern"
Kathleen R.
Jul 2014
unknown
Response from The Growing Concern
"Thank You for your review, glad you are happy with your service. Please visit our web site for gardening tips and pictures of insects and diseases at www.growingconcerntexas.com Jennifer Jones Horticulturist"
Jamie C.
Jun 2014
unknown
Response from The Growing Concern
"Thank You for your review. We appreciate your support."
Raul E.
Jun 2014
unknown
Response from The Growing Concern
"Thank you (remove member name) for your review. We are happy you were pleased with our service. We also offer tree and shrub feeding in case your interested. Please visit our web site at www.growingconcerntexas.com and click on seasonal news for updated gardening information."
Philip M.
May 2014
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Connie C.
May 2014
Wonderful service! Showed up on time, cleaned up and charged a fair price.
Evelyn P.
Apr 2014
Working with The Growing Concern has been an excellent experience. They are professional, punctual, and our yard has never looked better. In years past, we always had a weed problem in the spring, but not this year! We are extremely pleased with the way everything in our yard looks, and we know it's because of The Growing Concern.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
The Growing Concern is currently rated 4.8 overall out of 5.
The Growing Concern accepts the following forms of payment: CreditCard
Yes, The Growing Concern offers free project estimates.
No, The Growing Concern does not offer eco-friendly accreditations.
No, The Growing Concern does not offer a senior discount.
Yes, The Growing Concern offers emergency services.
No, The Growing Concern does not offer warranties.