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The Glass Shop

Windows, Doors

About us

Veteran owned and operated, The Glass Shop has been providing window and door solutions to the community of El Paso, Texas for well over 19 years. At The Glass Shop, we believe your windows should be fashionable and functional, and we go the extra mile to maintain a high customer satisfaction rate. We’ve been a goto trusted community business for many years, and continue to excel as a one-stop-shop for all your replacement window and patio door needs. As an established industry leader in the residential window and door market, we strive to provide the best experience to all customers. Which is why we offer quality service and products to fulfill your every need, at a highly competitive rate. ​Contact us to speak with a product specialist and schedule a free window or patio door replacement estimate.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential Windows & Doors, Auto & Truck Glass, Windshield Chip Repair, Power Window Repair, Headlight & Taillight Restoration, RV Windshields, Heavy Equipment Glass, Truck Power Rear Sliding Glass, Side View Mirror Replacement

Services we don't offer

Commercial Glass

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Linda R.
09/2020
1.0
replacement windows, auto glass
  + 0 more
project was going to cost me close to 5K windows had to be special ordered and then they were installed July 15 2020 however 1 window arrived cracked and the biggest window was lost when shipped the rep from the glass shop said it would be 2 weeks to get them shipped out again. well 2 months later nothing my balance is $695.00 and no contact from the company at all to give any updates about the windows I called them 9/16 and they said due to virus they hadnt received them I said I completely understand but some communication would be great to give me somewhat of an update, he said he was going to call manufacturing and call me back...........i wont hold my breath no call as of yet
Description of Work: replace windows work isnt completed yet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,800

Ellie V.
07/2019
5.0
replacement windows
  + -1 more
We are very happy with the work windows are great quality and the service was very professional . I am amazed . The company was highly recommended . And I will be recommending them .
Description of Work: We had windows replaced .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joe D.
05/2019
5.0
replacement windows
  + -1 more
Everyone when as planed and very smooth. On time and very clean work.
Description of Work: Purchase of 11 new windows and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Diana M.
05/2019
5.0
replacement windows
  + -1 more
I was pleased, they did a very good job and they are professional and they cleaned up after themselves
Description of Work: They installed 7 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

gerardo R.
05/2019
5.0
replacement windows, auto glass
  + 0 more
Amazing and time sensitive service!
Description of Work: New Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11300 Stockyard Dr, El Paso, TX 79927

    http://glassep.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    The Glass Shop is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    The Glass Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, The Glass Shop offers free project estimates.
    No, The Glass Shop does not offer eco-friendly accreditations.
    Yes, The Glass Shop offers a 10% senior discount.
    Yes, The Glass Shop offers emergency services.
    Yes, The Glass Shop offers warranties.
    The Glass Shop offers the following services: Residential Windows & Doors, Auto & Truck Glass, Windshield Chip Repair, Power Window Repair, Headlight & Taillight Restoration, RV Windshields, Heavy Equipment Glass, Truck Power Rear Sliding Glass, Side View Mirror Replacement
    Commercial Glass

    Contact information

    11300 Stockyard Dr, El Paso, TX 79927

    http://glassep.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM