Stanley Steemer

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The website did not work for me to schedule an appointment so I called to verify but no record was found. The rep asked which service I wanted and where I was located. She was able to get a tech out to my house within 30 minutes of me calling in.

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I had my hallway and stairs cleaned.

Over all it was  a disaster from start to finish because they were in and out in under an hour. That is to clean 3 bedrooms, hallway and a great room and dining room. Tons of carpet. 45 minutes?  Really?  What a joke.

They did a great job, they are punctual and professional. Their price is about average and its what I expected.

IT WAS GREAT!

I used Stanley Steemer for the first time earlier this month and was extremely satisfied. They called before arriving and even came earlier then scheduled, which worked perfectly! Once they arrived, the two young gentlemen were extremely professional and friendly. The entire first floor of my house was steam cleaned and completed within 30 minutes! I will definately use them again next time.

The cleaning team came as scheduled to provide an estimate for both cost and time, and a demonstration of the cleaning process. I'd expected them to demonstrate with their machinery, but they did a demo area by hand to show the effectiveness of the cleaning product. This still provided an accurate example of what to expect. I scheduled the cleaning and sealing for another day, and they again arrived promptly, which is very unusual and a pleasant surprise in the city where we live! They moved all furniture, except a couple of large pieces I requested they not. The cleaning and sealing processes were completed in the time expected, another plus in the land of manana. The floor, particularly the grout, looks much better, nearly (but not quite) restored to its original appearance. They did warn me that some stains might not be completely removed, which was reasonable. I was still slightly disappointed that the grout around our pet feeding area seemed virtually unchanged, although they did try a bit extra there. The furniture I requested they not move was treated respectfully, and they worked around it nicely. They did not replace the furniture to the original position, because the sealant was still drying in most areas when they left. They didn't advise me that I would need to move it back myself. I confess that wasn't a problem, but it would have been nice to be warned in advance. Overall, good work and very good service, perhaps just a tad pricey.