Smith & Ramirez Roofing

4.3

(34) Verified Reviews

Founded 2012 • With Angi since May 2012

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Licensing

Licensed
Bonded
Insured
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Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM

Company Contact

1719 Wyoming St

El Paso, TX 79902

Description

Over 35 years of combined experience in roofing and general construction. We help with claim questions and walk you thru the insurance process. We have 6 employees and 10 sub-contractors. We are customer friendly and veteran friendly. Additional phone number - (713) 294-6769. Additional DBA - Smith & Ramirez Restoration....

Verified Reviews

4.3

(34) Verified Reviews

Ratings Distribution

5

19

4

6

3

2

2

1

1

6

Rating Details

Price

4.4

Professionalism

4.5

Punctuality

4.6

Quality

4.6

Resposiveness

4.5
Read reviews by category
roofing (34)drywall (2)
Showing 1-10 of 34 reviews
5.0

03/30/2021

We received outstanding service and quality installation from Smith & Ramirez Roofing. We are totally satisfied with the new roof. Alex Ramirez gave us first rate service leading us through the process, describing the various types of roofs, and was very patient and professional in answering all our questions. Alex is very knowledgable and friendly. He was easy to reach, made all appointments, and...

DESCRIPTION OF WORK
Complete Re-roofing (Remove old tiles and Install GAF Shingle Roof with Golden Pledge Warranty)

CATEGORY roofing

COST $19,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/15/2021

5.0

03/09/2021

They responded to my request for quote very quick (still haven't heard from any of the other potential contractors). Since I was paying out of pocket and with a check, work got started almost immediately. They're not cheap, and they'll tell you that, but I have to agree that the work that was performed was exceptional. John walked us through everything. A little over a week after requesting a quot...

DESCRIPTION OF WORK
assessment of and installing new roof

CATEGORY roofing

COST $12,444

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/03/2021

Images

Photo for Smith & Ramirez Roofing - 1719 Wyoming St, El Paso, TX - 39236302

+1 More

5.0

03/06/2020

Smith and Ramirez Roofing was great! Their representative (Shawn Mann) went above and beyond our expectations. He helped us with our insurance company and walked us through every step of the way. The result was a beautiful roof with great curb appeal and a great warranty.

DESCRIPTION OF WORK
My roof had been damaged and had sprung a leak

CATEGORY roofing

COST $17,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/30/2020

5.0

02/25/2020

Excellent product and Professional servce

DESCRIPTION OF WORK
Roofing

CATEGORY roofing

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/26/2020

5.0

01/23/2020

"Smith and Ramirez" did an excellent job on my roof replacement. Prior to hiring them, they provided me with a pic and address portfolio of work they had previously performed within the El Paso, TX area. This allowed me to go look at finished jobs as a representation of their workmanship and to help decide on the color scheme I was looking for. A bonus was that I was able to get testimonials from ...

DESCRIPTION OF WORK
Roof replacement

CATEGORY roofing

COST $13,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/24/2019

Images

Photo for Smith & Ramirez Roofing - 1719 Wyoming St, El Paso, TX - 38347298

+3 More

5.0

01/22/2020

Very well. Mr. Ramirez discovered hail damage and coordinated the claim with my insurance company to come in on budget to meet their adjustment. I accepted calls from three companies to supply me quotes. One missed their appointment and never contacted me again. Another did come by and present an estimate, but never contacted me after that. Smith and Ramirez showed up to each appointment on time a...

DESCRIPTION OF WORK
re-roofing the flat part of my roof

CATEGORY roofing

COST $14,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

1.0

03/27/2018

Touch and go. You call them and then they say they will try and get someone out there to fix it and it can take several days.

DESCRIPTION OF WORK
Total roof replacement. No leaks before the install and After the the install there were 12 leaks that I found. Damaged interior ceiling and walls that they still haven’t fixed. They have patched my roof a bunch of times and it looks horrible. It’s going to be a real eyesore to any buyer when I re sell the home. They over commit and under deliver. Their employees doing the work are disengaged and embarrassed when they cant deliver what Alex commits to on the phone.

CATEGORY roofing

COST $24,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/13/2017

3.0

07/26/2017

After membrane install 3 years ago there have been several leaks. Last one in May 2017. Alex Ramirez one of the owners stalled and did not return calls to fix problem. I tried to contacted the office manager and another one of the owners, they never returned call. I finally contacted IB Roof Systems(manufacturer of membrane) to intercede. Alex Ramirez finally did show up to fix leak. However did n...

DESCRIPTION OF WORK
Roof work(membrane roofing)

CATEGORY roofing

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/30/2014

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], I hope all is well, just to clarify you only sustained one leak, not several. You are correct, our response time could be greatly improved. Initially you told me not to worry about the interior work in the garage. You then asked us to take care of the interior work but then again changed your mind because you didn't want us to bother your wife and wanted to be there. Sin...
5.0

07/05/2017

Fantastically! Prompt service, professional management and employees, and perfect results!

DESCRIPTION OF WORK
New roofing.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

Thank you Mr. [Member Name Removed], It was a pleasure working with you.
4.0

03/03/2017

High-quality roof, 25 year warranty, no leaks!

DESCRIPTION OF WORK
Complete re-roof.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/03/2017

SERVICE PROVIDER RESPONSE

Thank you Mr. [Member Name Removed], your house is looking great!

Services Offered

Roofing, general contracting, gutter replacement, drywall, painting interior & exterior.

Services Not Offered

Landscaping.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, American Express, PayPal, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes