We are Jake and Karley Deck and for many years have been aware of the importance of the quality of our water. As a Military couple, we have kind of lived all over. We’ve experienced it all, from super-soft to super-hard. After about a year here in El Paso, it became overwhelmingly apparent that our family’s comfort and health was being negatively impacted by the local water. Dry skin, itchiness, the disgusting smell of chlorine, and sometimes even the smell of the sewer was coming out of our faucets and that was something we dealt with on a daily basis here. The thought of having to continue to bathe in that kind of water was really stressing us out! We had a water filtration system for our drinking water and were thinking about a water softening system for our entire house, but didn’t know where to start, and, in hindsight, a water softening system was not really what we needed. Thankfully, some family friends started talking to us about some of their issues with their water and how they resolved them… and told us about Dave. They were SO enthusiastic about the changes they experienced that we decided to just go over to their house and check it out. It certainly did not sound like your average water softening system, and, of course, they wouldn’t stop raving about it. We decided to call Dave and set up a test of our water at our house to see if his system would be a fit for us since our friend’s made it sound like it was the answer to all of our troubles… ? From the initial testing and demonstration, through the final full system installation, Dave Ramos was professional, knowledgeable, and most importantly, showed a genuine desire to improve our family’s life… Who else DOES that? He ensured that we had a complete understanding of how it all worked---what parts where used for what, and why each part of his system was truly the best we could get for our situation (and MONEY). Dave really gave us the best of himself in all ways. Check this out… He installed a trial unit so that we could experience the results without ever having to commit to something permanent (for FREE 99!). Talk about confidence in your product! That first night, it was immediately noticeable. The water felt and smelled clean, it was soft, and our skin felt so smoother and not dried out or itchy! It was amazing! And this was only a partial system, the TRIAL unit! SOLD. We’ve had a full system installed in our house for nearly 4 months now and can’t imagine our life here in El Paso without it! Honestly. We are a mixed family with vastly different skin types and, with Dave’s system, nearly every issue any of us had previously experienced, has been eliminated. Even when we moved from our smaller house to the home we bought, Dave transported our system and custom installed it at our new home. He's just the best and is on top of our annual services and keeps our system running flawlessly. We fully recommend that if you are thinking about improving everything in your family’s home life… from drinking, to bathing, to washing, and even the longevity of your appliances, you should DEFINITELY let Dave help you! As stated above, we’ve lived all over the place. El Paso has been, in many ways, the biggest disappointment when it’s come to the work ethic and quality of product, regardless of what vendor we have dealt with (…and there were quite a few, because we’ve just completed having a new house built). We were beginning to lose hope, but then God blessed us with a man of Dave’s integrity and commitment to His high standards and we really couldn’t thank Him enough. If he's ever running late, please give him some grace, because sometimes the custom install that is before yours may have come with challenges that he is overcoming. He will never leave a customer dissatisfied with his work and will spend just as much time overcoming any challenges with yours so that you are satisfied too! Please check Dave Ramos out! It will change your life in so many important ways, friends.