Q Construction
About us
Q Construction is a locally-based roofer in El Paso with the knowledge and experience to tackle even your toughest residential roofing or commercial roofing job.
Business highlights
Services we offer
Drywall. Plumbing. Roofing. Stucco.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 0% |
"I was happy to work with you and am glad to here your satisfied. Thank you for your business and hope to work with you again."
I was in my 7 day option period on a house I was buying. My home inspection determined there were roof deficiencies and the roofer I had previously booked cancelled last minute (on day 6 of my option period!) I called Q Construction and they sent someone out the very next day to assess the damage on the roof. Within 24 hours they had a full report and recommendations of all deficiencies and potential deficiencies. This may not be the norm but I really feel that the company went out of their way to accommodate my request. Marcos and David were true professionals! Marcos was actually just driving in from an out of town roofers' convention and after an 8 hour drive, he went straight to the house and started working. The seller repaired the roof with his own roofer so Q Construction did not actually do any handy-work for me but he did go back into the house for a re-inspection to ensure the fixes were made correctly. I hope not to need any roof repairs on my new house but if I do I will definitely be calling this company.
Mr. Larranaga showed up for our appointment on time, which at first I thought was a good thing until his team of two men started to work. The workers were lazy, the repair that was supposed to take 4-5 days took almost two weeks! In the middle of my repair one worker quit and Mr. Larranaga never contacted me to say that the job would take longer because of this issue. He went out of town in the middle of my repairs so there was no supervision of any kind for the one worker to complete my repairs. During my second week we had to call the repairman who decided to take off for his wedding in the middle of my repairs. After the repairs were finally completed my husband and I noticed that they used the wrong paint on one side of my house! After about a month after the repair, the original damage came right back so we contacted another company. They told us that the repairs were performed incorrectly and we should contact Q Construction again to fix their mistakes. After we had paid Mr. Larranaga $2700, we had to call him again and try to get the job performed to standard. Q Construction returned to my home to fix repairs and repaint the wall, but the paint still does not match the house.. We'll never use their services again.
"I APOLOGIZE I DID KNOW THAT AFTER WE WENT TO FIX THE PROBLEM THAT THE PAINT DID NOT MATCH WHEN WE LOOKED AT IT TOGETHER WE AGREED IT WOULD BE OK. IT SOME TIMES IS DIFFICULT TO MATCH PAINT. WE ARE WILLING TO GO FIX THE PROBLEM AND PAINT THE WHOLE WALL SO THAT IT WILL CORRECT THE PROBLEM. I WILL CONTACT YOU WITHIN THE NEXT FEW DAYS. THANK YOU MARCOS L. LARRANAGA"
Marcos had his team out there within a week or so from the time I got the initial check from the insurance company. He asked what color shingles I wanted and then his men went to work. He mentioned the housing around the swamp cooler looked bad and would need replacing and told me what it would cost and I gave him the go ahead.
Today is Tuesday and they finished a couple hours ago. My roof looks nice and have already had compliments from the neighbors and listened to the problems they had with their roofs. His team cleaned up everything and swept up everything and didn't leave a mess behind. I have a 5 year warranty and am a very happy customer. If you are looking for someone that will listen to what you want and deliver on their word then look no further.
Also his website (which isn't finished yet) has a very good mission and vision statement which he upholds.
Licensing
State Contractor License Requirements
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