Protech Home Systems
About us
Protech Home Systems is El Paso's custom installation specialist. We install alarm systems with 24 hour monitoring. We design and build Home Theater Systems, Whole House Audio/video Systems, and Home Automation systems. Working with builders, designers, and remodelers to wire for telephone, cable TV, satellite TV, computer networks, and structured cabling is our forte. Come in and See our Showroom.
Business highlights
Services we offer
Alarm Systems and Monitoring, Flat Screen Installation, Home Theater Systems, Whole House Audio/Video Systems, and Home Automation
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 100% | ||
| 0% |
The company had changed their emergency alarm monitoring to a different company. They failed to let us know. when we needed to call for a failure in the middle of the night was no one to contact.
They came and said that it happened because the alarm was out of battery. It was changed and we were charged for it. then the alarm did it again when my wife and two daughters were alone at home. They tech suggested my wife was over reacting to this. We not longer feel protected or safe with this company.
We are not longer contracting their services and they still are charging us money.
In their records they have been able to 'capture' the services they say they provide. In reality other conversation, agreements were in place at the time of service. The service doesn't reflect what they promised in the fine print.
This is just my experience, unfortunately with them. Really wish better reviews from other customers.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.