OASIS PLUMBING REPAIR CO

Plumber arrived on time, performed the work as requested, gave an accurate quote. Knowledgeable, friendly, and explained the repair. Would hire again.

Gave me a reasonable price quote, Was very knowledgeable and conscientious of his work. Even called STATE distributer to get my water heater that was still under warantee replaced.

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Oasis came and did some real problem-solving with us, and we haven't had a problem since then. We called early on a monday morning, and owner was with us a couple of hours later, willing to work through the problem to its successful resolution. The price was fair, personnel were amiable and professional.

The plumber did a good job with the installation. Looking around at the average price of an installation, our charges seem to be on the high side. The price charged was also $100 more than originality estimated. This was due to an additional leak which appeared that hadn't been there previously. In my mind, this must have been caused by the plumber. A good plumber but quite expensive in the end.

After contacting him, he took a couple of days to come up with a installation plan and price. He explained his intent and costs. After we agreed he came back as scheduled, created a water softner loop and installed the unit. Work site looks clean and professionally done. Water softner works well. I just wish he also did dry wall repair! I am very satisfied with his service and would recommend him.

toilets were backing up as well as showers and bathtub.  Washroom too. terrible mess and stink!  Called regular plumber and he couldn't come.  Checked Angie's list and found Oasis!  great find!  Prompt, courteous, efficient, and price was fair!  Will definitely call again should the need arise.

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The work provided by the owner and son was exceptional. They came in and removed the old water heater and replaced it with a new one that will last for a very long time. The owner provided advice and pointed out specific items with regard to guaranteeing efficiency with the new water heater. Their professionalism is well appreciated. They come in and are respectful and courteous. The area they work on is always left clean. I intend to use them in the future and would highly recommend to anyone. Considering the project, the price was reasonable ( this included price of the new water heater).

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I had used Oasis Plumbing about a 1 1/2 year ago for some issues with my kitchen sink. I was extremely satisfied with their work then, and knew they would do an exceptional work now. I called them in the morning, letting the owner know my issues. Within two hours father and son came, and they were courteous, extremely informative of the work they would do, and professional. I liked when Mr. Rodriguez gave me his professional opinion regarding his evaluation with the water heater. I felt the cost of service was reasonable, and decided to go with the recommendation to replace the water heater within the week by Oasis Plumbing.

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They were fast, efficient, and hardworking. I am very happy with results. Armando was very professional, and made sure everything was done correctly.

Armando and his son arrived right on time, assessed the problem and went straight to work.  They completed the job within one hour and did a great job cleaning up after finishing repairs.  The repairs were completed above my expectations.  Great job!

We call Oasis whenever we have a plumbing issue. This time out hot water heater wasn't producing enough hot water and our garbage disposal was leaking. We didnt know if we needed a new water heater. Oasis drained sediment from water heater and fixed the nipple from where it drained and totally fixed the problem. Also gave us a new disposal. Had two people working, done quickly. We also had a newborn asleep in the room who slept through the whole thing (although the plumber didn't know that). Great price for work performed.

Professional and quick shower Install. Had to fire the previous guys that could not replace a shower valve. I did not have a shower for days. Oasis came in and got it done in less than 2 hours. Be careful who you hire when it comes to plumbing...leaks can destroy your walls and create mold.

Showed up in a timely manner. Did a professional job and completed it in a timely manner.

Professionalism, Puncuality, and Responsiveness
Had to call plumber a total of 4 times to come to my house. He stated he would call back, but I never did, so I had the burden of having to confirm appointments several times, though he did answer the phone most of the times. When he finally made some time, he did arrive timely. It seemed he didnt set up appointments per se when hes really busy. He just tries to and quot;fit you in.and quot; I wouldnt have minded a courteous and quot;Ill have to book you in two weeks.and quot; If he would have just said that, instead of saying and quot;maybe I'll make it, maybe I won't.and quot; I decided to go along with him because of the good Angie's List ratings. Overall, I don't find the company professional or punctual, and well, just responsive enough if you keep calling... He was not defensive or mean, though, when I approached him about it, he stated his side and tried to justify his responsiveness and the price he charged. Perhaps the price was fair, I have no point of comparison, but he wasn't transparent or clear during the phone call or when he was on site.
Quality
He did the job, and was very quick. He didn't bother to throw out the trashed parts, though, which implies to me he is not detail-oriented.
Price
Another unprofessional quality. Over the course of the 4-5 phone calls, he was not able to give full details, and perhaps it's due to my ignorance in plumbing and personal perception, but the price I had understood over the phone was $65 for an hour’s worth of work, and $18 for the Thermal Couple. No mention of any other possible costs. This is after I had already told him it was probably the thermal couple. The $18 was accurate, and he didn’t charge more for that. The labor, however, was very unclear, either purposely by him, or my fault for not asking more details (is it really my responsibility? He's the expert). You be the judge. Turns out this was the total cost to change a Thermal Couple:

• $65 service call (after phone call, I thought this was the total cost for 1 hour’s worth of work, regardless of what it consists of. Apparently, it wasn’t).
• $20 to change the part (took 20 minutes, did not state this cost over phone even after I mentioned this was probably the issue).
• $12 to test for carbon monoxide (he didn’t state this costs extra over the phone, so, surprise! And he didn’t ask me if I wanted the test when he arrived, he basically just did it, and charged me for it).
• $18 parts (this was the only clear and accurate quote).

All in all, when it's not transparent up front, and I need to call several times because he doesn't do appointments when he's very busy... I'd just rather try someone else.

He does the job right and he personally was on each job with a helper. Highly recommend.

If you ever need a plumber, DO NOT CALL OASIS PLUMBING!! They are completely unprofessional and rude! My rental home uses them for maintenance on our swamp cooler, and I have spent the entire summer in a 90-100 degree home. At the beginning of summer when I called Oasis Plumbing to service my evaporative cooler, the plumber did not take the time to explain to me how to manage an evaporative cooling system. I'm military and not from this area. He just shrugged his shoulders and said there was nothing to explain. His and quot;assistantand quot; was an older woman who did not speak any English and didn't even say hello. He spent no more than 15-20min on my roof, told me he fixed the pump, to sign the dotted line, and left without addressing any questions. It is approaching the end of summer, and I finally decided to pay out of pocket for home repair and use a different company, SoBella. Comes to find out, Oasis Plumbing installed a broken water pump and never changed the padding. The pads apparently are hard as rocks and are moldy. It was a close to $500 repair that was well worth it. Thank you Sobellas Home Services for fixing this problem!!!!

He was nice, prompt and quick with his repair. Everything is working great now.