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H.R. Contractors
Handyman for Multiple Small Projects, Carpentry Framing - Install, Carpentry Framing - Repair,
About us
H.R. Contractors have been in business serving the El Paso area since 1992. We specialize in all your home improvement needs. We also provide great customer service. Please give us a call today!
Business highlights
Se habla espanol
33 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.228 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 25% | ||
| 4% | ||
| 4% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 28 reviews
Charlene F.
Apr 2025
Major Home Repair (General Contractor)
Senior citizen hired for ceiling repair due to water damage. Ceiling was not completed and still chance of falling. In addition, refund due to senior citizen
Art J.
Mar 2024
Bathroom - Remodel
Great quality, very professional. Work was done timely. I would hire again.
Jack M.
Jul 2023
Roof Sealant Application
Great work
Roger D.
May 2023
Roof Sealant Application
Very courteous and great value for the work.
Paul G.
Mar 2023
Very helpful contractor
Ruben C.
May 2022
Major Home Repair (General Contractor)
The contractor will not do the job that has been quoted on the contract.
Response from H.R. Contractors
"Hello Ruben . The contract was fulfilled and final payment was made by you when everything was finished. You asked us to get in your black widow infested crawl space a second time, and we would if you had an exterminator spray. You never sprayed because you said you did not know what effects it would have on you dogs. I never refuse to help out my customers , but in this case none of my guys would go down there a second time . I will do whatever it takes to help you out. I apologize for the inconvenience. I will go back after you spray for ? black widows. Thank you."
Terry S.
Jul 2020
Sunroom or Patio Enclosure Building Service
I hired H.R. Contracting and very happy with work accomplishment!! Excellent personality and great communicative skill to make sure the customer gets the proper advice and service. Would recommend to other customers who are in the planning stage! Would highly recommend to all who want a quality professional construction project completed per code.
Marissa G.
May 2020
Garage Remodeling
HR Contractors worked with us to find an affordable way to convert our garage into a nice living space. They were fast and efficent
Antonio Y.
Mar 2020
Garage Remodeling
Hector and his team did a great job on our garage conversion. He made several recommendations and the price was great.
Haydee S.
Oct 2019
Garage Remodeling
Good and easy. Listened to what I want it and what I could afford.
Response from H.R. Contractors
"Thank you for letting us do your project. I appreciate you guys .Thank you."
Angel S.
Oct 2019
Be sure to ask HOW BUSY their workload is when considering for your project. I believe we must have hired in the middle of a very busy time for this contractor and that may have caused some delay in our bathroom conversion project. All in all, we are basically satisfied with the job.
Response from H.R. Contractors
"Thank you Mrs L.[Consumer name withheld at their request].We did take a little longer than expected and for your inconvenience I gave you a discount. Please feel free to call me if I can do something for you. Thank You"
Josue M.
May 2019
Garage Remodeling
Contractor is a responsible and honest. .
Josue M.
May 2019
Garage Remodeling
George C.
Mar 2019
Addition to Existing Structure Building Service
Response from H.R. Contractors
"If there is anything I can do to make your remodeling better please do not hesitate to call. Everything we do is guaranteed. Thank you"
Irma M.
Oct 2018
Bathroom - Remodel
Remodeling a bathroom with closet and building a covered back patio was suppose to take 3 weeks turned out to be 6 weeks. The contractor, Hector, does not have any people that work for him. He subcontracts everything unless he can't find anyone then he jumps in and does it himself. We were very disappointed that we had to wait days for the work to continue because he couldn't get subcontractors. He told us that he had painters, roofers, electricians, plumbers, etc at his disposal which turned out to be untrue. His contract was very general and he charged extra for things we thought were part of the actual work. His response was "It's not on the contract." He didn't finish the patio because he wanted more money to cover the columns which he said were not on the contract. The back doors were to be replaced but we decided to replace them ourselves. According to Hector, we were only allowed to choose color. He selected a cheaper door but was still going to charge contract price. Bathroom turned out very nice, which is why I gave 1 star, but wall where the old vanity existed was not finished properly. We paid extra for the closet to be painted and a shelf modified. Bath fixtures were extra too. Wall in closet was not finished properly where the shelf was removed. Other items that should have been fixed/replaced weren't. The rolled patio roof was lifting and there was no felt roof underlayment installed under rolled roof. This happened not even a week after the work was completed. We hired a roofer to re-do the roof. The electrical wiring for the outside ceiling fans caused a short and was triggering the breaker. We called an electrician to fix the problem. We could have called Hector since we had a 1 year warranty (which he was reluctant to give in writing. Said his word should be sufficient and would give 2 year warranty if he didn't put it in writing). No, I would rather pay to have "peace of mind." There is so much more but too much to write. This was the worst experience we have ever had with a contractor.
Response from H.R. Contractors
"Hello Ms. Irma, all of this information is news to me as we strive to make all of our customers happy. I apologize about the extra time to complete project but that was due to more work added to original contract. We use subs that are experts in their field and sometimes they are late as they are finishing their own projects . I am at your disposal to fix anything you see that you don't agree with. When you took a while to pay the final payment , I thought you were fully satisfied. You and your husband met with me several times and asked many, many,many questions and we changed the contract to your satisfaction. There has been an honest misunderstanding between us but I am always willing to make everything right as I am with all my customers. Please feel free to contact me with any questions or concerns. Thank you"
Gail B.
Jul 2018
Sunroom or Patio Enclosure Building Service
Made our patio enclosure and it turned out really nice.
Response from H.R. Contractors
"Thank you!"
James G.
Jun 2018
Addition to Existing Structure Building Service
Didn't do the caulking. Didn't supply a Dog Door I had to buy and have that reimbursed. Did work quickly which I liked but I had to finish this job myself.
Response from H.R. Contractors
"I'm sorry for the inconvenience. You told me not to paint anything. We did not caulk as that is part of a paint job.We don't supply doggy doors because of style, size, price range etc.I offered to go caulk everything for you but you told me you had already done it. I apologize for the inconvenience. Let me know if there is anything I can do for you to make you happy. Everything we do is guaranteed. Feel free to call with any concerns. Thank you"
Chris L.
Apr 2018
Sunroom or Patio Enclosure Building Service
0
Sanaa H.
Feb 2018
Garage Remodeling
Great service and knowledge. He saved me from myself during the project. I trusted in him and his expertise. In the end our ideas merged and the project came out awesome...
Response from H.R. Contractors
"It was a pleasure working for you and thank you for trusting our recommendations. Enjoy your garage conversion. Thank you"
JOHN C.
Jan 2017
Sunroom or Patio Enclosure Building Service
Was impressed with finished product
Response from H.R. Contractors
"Thank you Mr. [Consumer name withheld at their request] .enjoyed working for you."
Laura G.
Aug 2016
This Contractor does not have personal working for he's company. which is H R CONTRACTING. What he does is he gets people from the outside to give him an estimated to do the work for him. And who ever gives him the cheaper price he gets them do do the work for them. I am very desapointed. I trusted HONEADVISORS. Not sure how HONEADVISORS recommend all of this company's without checking their work.
Response from H.R. Contractors
"We use workers that are pros in their fields. We have used in house workers and found that hiring people who specialize in their field is much more efficient and end results are much better. We strive to achieve the best possible finish product. We warranty everything we do, feel free to contact us if u are not 100% satisfied, and we will do our best to make everything right, thank you! 3-28-18.This review has not been commented on since I replied and would appreciate if the homeowner would call me if there was something that has to be touched up or corrected. I want this rating to be revised by the person who wrote it, please"
Gilbert C.
Sep 2015
Roof Sealant Application
Hector worked on 6 projects on my home -- from small to large -- over a 4 week period, and I was pleased with the end results. Hector is a detail-oriented person, and he provided additional ideas/options, which made more sense than some of my original ideas. His team is very trustworthy, respectful, and professional. I would recommend keeping tabs on the progress of projects, as messages do get misinterpreted; however, a huge positive is that Hector will stop all work and make the necessary corrections immediately without losing his cool. Hector will not ask for the final payment until you are 100% satisfied with the outcome -- he will fix even the smallest of items. His prices are fair, and I would highly recommend him. I will definitely hire him again on future projects.
Response from H.R. Contractors
"Thank you Gilbert."
Don B.
Aug 2015
Mr. Bernal took the time to listen to what I wanted done and was very helpful with suggestions. His team worked long and hard to get the job done and did an excellent job. They were very professional and polite. The also did a great job of cleaning up after the job was done. I would highly recommend them.
Response from H.R. Contractors
"Thank you sir. Appreciate your comments."
Jose T.
Jul 2015
very good job, performed with professionalism not expected now a days, completed on time. Many good ideas were exchanged and new projects are coming up. Hector your people did an excellent job. thank you and pass my thanks and appreciation on to your workers
Response from H.R. Contractors
"Thank you so much."
Mandie M.
Jun 2015
Major Renovation - Multiple Rooms
He took the time to listen to what we wanted and the result was even more amazing that we imagined. The project was finished in a timely manner and my house was never left messy at the end of the day. He was accessible or present throughout the entire process. I look forward to our next project knowing it will be completed with professionalism and attention to detail!
Response from H.R. Contractors
"Thank you Mandie."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
H.R. Contractors is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Sunday: Closed
H.R. Contractors accepts the following forms of payment: CreditCard
Yes, H.R. Contractors offers free project estimates.
No, H.R. Contractors does not offer eco-friendly accreditations.
No, H.R. Contractors does not offer a senior discount.
No, H.R. Contractors does not offer emergency services.
Yes, H.R. Contractors offers warranties.