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El Paso Door Company
Doors (Interior) - Install or Replace, Garage Door - Install or Replace, Garage Door Repair,
About us
In 1947, the original founder of El Paso Door Co., Ted A. Garcia, was an installer of garage doors. In 1979, Mr. Garcia and his son Arthur R. Garcia decided to go into business together installing and repairing garage doors and garage door openers. They named the business RAP-SER - Rapid Service - in Las Cruces, New Mexico. After a year in business together, they moved the business to El Paso, Texas and became El Paso Door Co. In 1999, Arthur R. Garcia incorporated the business as E.P.S.D. Inc. and became President. Still after 32 years as El Paso Door Co., Art Garcia prides himself on being locally owned and operated and on providing excellent service. Our philosophy has always been and still is: "Every job, small or large, we strive for Perfection and settle for nothing less than Excellence."
Business highlights
Emergency services offered
46 years of experience
Services we offer
Residential & commercial garage doors, new & repair & garage door openers.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.977 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
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Showing 1-25 of 77 reviews
Wilma S.
Jan 2017
It was excellent. They did a great job. The service was good. The price was very reasonable. They were very quick to get on the job. I was very happy with it.
Monica D.
Jan 2017
Started out a bit rocky, as the company wasn't familiar with the Angie's List deal that we purchased. There was also some initial confusion with the gal who originally answered our phone calls, telling us we were calling the wrong door company, until she checked with someone else that informed us the regular staff person was on holiday. Long story short, after the bumpy road of ironing out what we really paid for through Angie's List...the company did in fact honor the deal and went above and beyond our needs to satisfy our issues, due to all the initial confusion. The installer was very knowledgeable about the old style springs and rollers we had and worked it out so we could upgrade to the modern style. We are very happy with the noise reduction that his recommendation achieved. He also advised us that the previous home owner didn't put in a T-step (I think) and weather stripping, so we agreed to pay extra for that and it has drastically cut down on the cold winter air inside the garage. We are still waiting for the invoice for the additional weather stripping, but would recommend their services again. Lesson learned: Don't purchase the deal through Angie's List. It is apparently too confusing for the businesses...so call the company directly to arrange your needs.
Gordon K.
Dec 2016
Victor Garcia came out and explained what would be done and the cost. He arrived on time and was very professional. Quotes were sent to me by email. After my wife and I chose the design and color of the door. It took two weeks for the door to arrive due to it being a special order. This was explained up front. The workers showed up on time and worked very efficiently. The workers even cleaned up afterwards. I remember the names John and Felipe whom did a great job. They even finished an hour before the time that was stated. My wife and I are pleased with our new single two car garage door.
Everett M.
Nov 2016
Overall it went well. A service call was required for an adjustment; but it was handled promptly.
Alma M.
Oct 2016
Excellent service. Victor, salesman, was very courteous and professional. The installers were very efficient, clean, and pleasant. Will definitely hire again if needed. I highly recommend El Paso Door.
Jui-Yu C.
Oct 2016
Bought the $345 coupon from Angie's list for installing the new garage opener, which is a good price in this area after comparing with other service provider. The tech came on time and did a good throughout job within expected time frame.
Ruben R.
Oct 2016
Great! From start to finish took about 3 1/2 hours. Had a slight problem a few days later and they were out that same day to fix it. Outstanding service! Highly recommend.
D M.
Sep 2016
It went very well. Raphael came out and promptly installed both doors, squared them up with both opening and adjusted them to make them easy to open and close. He also installed bars that protect the doors in high wind conditions.
Gail K.
Aug 2016
El Paso Door has provided several services for us and has always been prompt, courteous, and efficient. Would not hesitate to call them again.
Travis L.
Jul 2016
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Andrew M.
Jun 2016
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Jeff S.
May 2016
The tech was here at the promised time. The work was in done in a timely manner. He left the area clean and put together. Very happy with the work and even happier with the price.
Jennings R.
Feb 2016
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Response from El Paso Door Company
"Thank you for your input, we are working hard on making our company better."
GERTRUDE M.
Feb 2016
Everything went well. He worked fast and efficiently.
Marcel A.
Jan 2016
unknown
Response from El Paso Door Company
"Mr. [Member Name Removed], thank you so much for your business. Please let us know if there is anything else we can do for you. Art (Garcia)"
Brian M.
Dec 2015
The technician showed up as scheduled, was friendly and professional, and finished the job promptly.
CHRISTOPHER S.
Nov 2015
Let me start by saying that there are VERY FEW business out there that perform like El Paso Door did - they were amazing. I first called to schedule an appointment for them to look at what I had and give me a price. The estimator showed up right on time and was very professional. I had an idea of what I wanted and he showed me several different options that would accommodate my budget. We settled on a door and then later on I change my mind. I simply sent him a text and he had an updated quote emailed to me right away. They told me it would be two to three weeks to get the door in and it ended up being two weeks. They scheduled an install and Benny showed up on time and was AMAZING. He is a one man team and really knows what he is doing. He is unbelievably professional and as friendly as they get. When an employee is so happy with his job then you know the company is great. He installed a 16 x 7 door in three hours. FAST. He cleaned up after himself and wiped the entire garage door down. He also answered any and all questions I had and made sure I was satisfied with the installation before leaving. HIGHLY RECOMMEND THIS COMPANY. I will definitely recommend them to others and use them again.
Gina F.
Oct 2015
unknown
Janet L.
Sep 2015
Fabulous service! Came on time. Very professional. I will use them again!
Gail K.
Aug 2015
unknown
Response from El Paso Door Company
"Thank you and if you need anything else please let us know Art (Garcia)"
Eric R.
Jul 2015
unknown
Joe M.
May 2015
unknown
Carolyn M.
May 2015
unknown
Response from El Paso Door Company
"Thank you, so much and if you need anything else please let us know Art"
Deb B.
May 2015
unknown
IRMA B.
May 2015
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Licensing
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FAQ
El Paso Door Company is currently rated 4.9 overall out of 5.
El Paso Door Company accepts the following forms of payment: CreditCard
Yes, El Paso Door Company offers free project estimates.
No, El Paso Door Company does not offer eco-friendly accreditations.
No, El Paso Door Company does not offer a senior discount.
Yes, El Paso Door Company offers emergency services.
No, El Paso Door Company does not offer warranties.