Desertaire Contractors

The owner came on Saturday morning to give me an estimate. On Monday morning four workers arrived and worked for about 3 hours. They performed the task described above. They were polite and efficient.

I would tell people to steer clear from is Desertaire Contractors. Absolutely stay away. They build a rock wall for me and it was a nightmare. I had used them before and they were good that time, but when the built the wall, it was a nightmare. It got to the point that I was glad to get them off my property. The man from Desertaire said he had messed up and he should have charged us twice the amount. That's the amount we were told, so too bad. I went out there and found that the wall wasn't level. I had to fight with him about that. They redid a flower bed for me. I told them I knew that had to cut down my rosemary, but that I didn't want them to take it completely out. But they took it out. So I had to stay after him two or three times to make him replace my plants. I had to go to them a second time about the flower bed because it wasn't level. Just looking at it, you can tell it slants. The thing that was very frustrating was that when you did have a problem, he immediately went to argue it. I almost wonder about the things he told me, if he hadn't lied about some things. It got to the point that I was extremely frustrated with him. We kept some of his fee, because we weren't going to give it to him without him completing the job. By the time he was through, he was glad to be of my property and I was glad to see him gone. I had said something to his workers and he told me I shouldn't have done that. He was like, "My workers didn't do that." But they did. I'm not crazy. This bush was a full bush, now it's a stump. He has no professionalism at all. It was so uneven. We're talking four to six inches, from one end to the other. Every time I talked to him, he argued with me. He shouldn't treat his customers like that. I would tell people steer clear and don't even to near him. He did a wall for me before and it fell apart while they were building the newer wall. I'm going to get that repaired now, but I won't go to him.

The outcome of the above services were horrible. The patch in the stamped concrete didn't even come close to matching. The patch turned out be brown instead of the terra cotta color. The worker just used the side of the trowel to draw lines in the cement. The drip irrigation was the only thing that was fixed to my satisfaction. I was so upset with dealing with these people that I paid them, after a reduction in price agreed on, just to get them off of my property. I had them out previously to give me an estimate on a landscaping job and am glad I never decided to go with them. I would never recommed this company to anyone as they are very very bad.

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