CSS Construction

Work went well.  After the workers left the job site, I found the repairs had not been painted.  I requested the contractor return and paint the area repaired which was done. 

 

I called the contractor again, because I wanted additional repairs done to the garage.  After two calls an estimator finally came out, but we were never given an estimate.  I figured they weren't interested.

It was okay I'm not thrilled with it. We have not had any rain to see how the gutters are working. I think they are a little over priced for the work that they did. They did not paint the new gutters and I had the paint for them to use. So now I have to paint the new hardware myself. They do a good job but I think they could have finished up the job by painting the new hardware to match my home.

They told me what day they would start work, and they started work on that day.  They even finished a day early.  They are very good on keeping the work site clean.

There was only one mistake and Mr. Moore had his crew fix the problem.  My family and I are very happy with the results.

Responded promptly to initial call and they came out and did an estimate write up.  Within a couple of hours I had the estimate write up on the computer.  Called and set up an appointment.  First appointment had to be reset due to worker being tasked out for another project.  Rescheduled for the following week.  The owners and workers showed up on time and workers were briefed on work to be done.  Work was completed withing 3 hours.  Owners came out the following day and inspected the work.  Payment was made in full.  Only thing I was concerned about, was that they never gave me a receipt saying work was paid for.  Had to call them back up to request a receipt.  I didn't want any problems in the future saying I did not pay.

Owner and painting supervisor came to home to measure and get full details of scope of work.  They promptly provided a very detailed estimate.  When they were awarded the job, because I was unsure of exact colors, they purchased a few sample colors I requested and painted numerous swatches on the back of house.  When colors were confirmed they began work within the week, as agreed.  The painting supervisor and 2 or 3 painters performed the work daily (except Sunday) in about a week and a half.  They were prompt, very neat, quiet, very skilled and cleaned up after themselves daily.  All workers were very personable and the supervisor, Roy was particularly responsive and friendly.  The owner was in contact with us almost daily and inspected the job every other day at least.  He provided a punch list and walked the house with us after completion to review all aspects of the contract.  A few very small adjustments/fixes were needed and they were completed within a day.  Throughout the job, when doors had to be left open for a drying period, they were very helpful in accommodating our dogs and keeping them safe.  We were extremely pleased with work.

ok overall, left nails and debris on the ground, could have cleaned-up after better.

They finished the work on July 23. I first read about them online. So I called them and asked them to come out to do an estimate. They arrived to my house within 4 hours just to do a survey. They then sent their subcontractor within a week. They always called us to make sure that we were at home even though it was all exterior work. They came by to gather information. Then someone from the office called me verbally with an estimate and later on sent me a written estimate. We did work back and forth to clarify about the work and they worked very well on that. I then signed an agreement for them to do the work. They came out on the day they were supposed to start the work and spoke to my wife. They asked the cost for about 50 percent of the work and I wasn?t concerned about that since I had read about them online. They started the work on a Monday afternoon and finished it on the following Monday. The only way you would know that they were there working that day was when there was new paint on the house. Their cleanup habits were exceptional. They walked around the house with my wife when they came out to collect their final amount and identified a few places which needed touch-up. They took care of those too and everything has been cleared now. We did receive some pricier estimates but they were on the upper end as well. I would surely use their services in the future too.

Almost two years ago this company replaced my whole roof which had been hail damaged, repaired the ceiling in my office which had been leaking, and worked on leaking gutters. We had three separate leaking areas with the first big rain after the roof replacement. These three areas had been sources of leaks prior to the new roof and even dating back to a roof put on in 1990. Luckily, only the leak in the garage created a stain and ruined the ceiling inside a closet. CSS was informed immediately and sent people out to fix the leaking places with additional material we suggested from our prior experience and those areas do not leak anymore. However, I did not want to rush to repair the garage and closet until I had time to be here. CSS came back last month, fixed the job for NO COST on my part and fixed the wallboard between my garage door for the $150 charge listed above. The company is very professional, their workpeople clean up their messes and put my garage in order without any input on my part. I'm very impressed!!