Comfort, Quality, and Value ... Every Time! At Cytech Heating & Cooling, your home comfort is our highest concern. That’s why we supply lasting HVAC equipment and do outstanding work in the Rio Grande Valley. Our professionals are educated in a complete range of services, so you can feel confident in the results you have. They’ll offer the assistance you are looking for, whether it’s putting in a new HVAC system or servicing and inspecting your current unit. We’re available to provide support for all of your needs, so ring us at (956) 804-5921 to get an appointment today.
Install, repairs, maintenance, replacement air conditioning, ice makers, air purification, duct cleaning, sanitization, fiberglass insulation & filter.
We can take care of about anything in heating and cooling.
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"I again would like to apologize to Mr [Member Name Removed] that he did not have a good experience with our staff. To explain a few things I would like to start with the fact that we do not give out exact appointment times. We strive to do our best the first time we are at a residence and some times this calls for the technician to be there longer than expected. So we usually say afternoon or morning or something like "after 4pm". We advise we will call when we have a technician available so that the customer can meet us so there is not too much of a disruption of their schedule. We value ALL of our customers time and try our best to take care of everyone as quickly and efficiently as possible without reducing the level of service. We tried to do the visit that day even though it was later than what he expected. The service he purchased is only for regular business hours. It is stated clearly on the Angie's List website as such. Even Mr [Member Name Removed] himself notes how many times we apologized for the delay and tried to get the service completed. Unfortunately that did not work with his schedule. Therefore I am glad he received a prompt refund for all fees he paid."
"I can only apologize to the [Member Name Removed]'s for the way this was handled. We strive to never leave anyone not cooling. Unfortunately this summer with over 80 days over 100 degrees has us and I assume most other air conditioning companies stretched thin. When we normally diagnose a coil clean we usually do set it up for another day as that job takes multiple hours and sometimes multiple technicians to perform. Even in the past for the [Member Name Removed]'s we set up their coil cleans for days other than the original day it was recommended. I cannot say for sure at this point if the wait was six days, but being it was a Friday call I can see it would have rolled over to the next week, which is less than ideal. As for us not calling them back to schedule it was made clear to our technician that they would call us to schedule. We are not perfect but we do strive to take care of all our customers to the best of our ability and in this instance we did not live up to our own standards of quality care."
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Monday: | 12:00 AM - 12:00 AM |
Tuesday: | 12:00 AM - 12:00 AM |
Wednesday: | 12:00 AM - 12:00 AM |
Thursday: | 12:00 AM - 12:00 AM |
Friday: | 12:00 AM - 12:00 AM |
Saturday: | 12:00 AM - 12:00 AM |