Viper Plumbing, LLC

About us

We are a small family based company. Thomas Jade is the owner and master plumber. Charm Jade is the office manager and handles the scheduling of appointments.

Business highlights

20 years of experience

Services we offer

FIXTURE AND APPLIANCE REPAIR & CHANGE OUT, GAS LEAKS DETECTED & REPAIRED, LEAK LOCATING, RESIDENTIAL WORK., SEWER AND DRAIN SERVICES INCLUDING CLEANING, SEWER LINE REPLACEMENT, VIDEO INSPECTION, WATER HEATER CHANGE OUT

Accepted Payment Methods

  • CreditCard
Reviews
4.9129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%
Showing 1-25 of 129 reviews
Virginia M.
Mar 2020
5.0
Yes, I recommend this pro
He very nice and his wife is so sweet.

Fred S.
Jul 2017
5.0
Yes, I recommend this pro
$223
It went great ! Thomas took care of all these problems in under 1 1/2 hours. The drains are working right, the toilet is running quietly and the new garbage disposal is installed.

Alan T.
May 2017
5.0
Yes, I recommend this pro
$1,100
I like them a lot. They do quality work, reasonably priced, and honest. He is a master plumber.

Fred S.
Feb 2017
5.0
Yes, I recommend this pro
Did not hire, just wanted a quote if I bought a faucet.

Kelsey H.
Jul 2016
5.0
Yes, I recommend this pro
$1,200
.

Kelsey H.
Jul 2016
5.0
Yes, I recommend this pro
.

James P.
Jul 2016
1.0
$4,000
Horrible, He used substandard repairs which I had to have fixed by a more competent firm. I will never hire again.

Joann V.
Jun 2016
5.0
Yes, I recommend this pro
We would use him again.

Joann V.
Jun 2016
5.0
Yes, I recommend this pro
I've used them many times over the years, after I found them on Angie's List.

Bruce B.
Jun 2016
5.0
Yes, I recommend this pro
$200
I recently bought a new dishwasher and didn't want to use the installers that the big-box stores contract with.  Thomas has done several projects for me in the past and has always done an excellent job, so I was lucky that he can install dishwashers too. There were a couple obstacles to overcome with the installation, but he didn't skip a beat in finding solutions.  Thomas and his wife Charm are always so pleasant and professional to work with, and I know I'll be contacting them again, because eventually there's always something that needs fixing.    

Sofia J.
Jan 2016
5.0
Yes, I recommend this pro
.

Gus D.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Norman H.
Nov 2015
5.0
Yes, I recommend this pro
$300
Went beyond service in helping with this emergency. Professional company with excellent service. I have used them several times with no problems.

Tina L.
Jun 2015
5.0
Yes, I recommend this pro
$1,200
He came by promptly at 8:00 am as promised and started working diligently on replacing the faucets in both bathrooms, he then started with the master shower and had to make a hole in the wall to reach the parts that were in between the walls.  His work was impeccable and we were very pleased with the job he performed.  We would call him back immediately if a plumbing problem arose.  We were working with two contractors (landscaping)and Viper and Viper saved the day.  I would recommend Viper to my family and friends.  Great company, great value, great character.

Anthony J.
Feb 2015
5.0
Yes, I recommend this pro
$151
Viper Plumbing responded to my query promptly. I was given the price of the service call as well as the hourly rate. The plumber arrived on time and was very professional. He explained everything to me ad completed the work in a timely manner. I am very happy with Viper Plumbing and will use them for my future plumbing needs.

Howard K.
Jan 2015
5.0
Yes, I recommend this pro
$350
I called Viper Plumbing to arrange for an installation of a new electric water heater, since my existing one was starting to leak.  Although they indicated they were very busy, they were able to fit me into their schedule.  Mr. Jade arrived exactly when promised and was able to install the new water heater, despite the fact that it was much shorter than the existing one.  He had all the parts necessary on his truck to adjust the fittings for the new water heater and installation went perfect.  He is disposing the old water heater and after the install was completed, cleaned the area up.  I was very happy with the entire experience and definitely would recommend Viper Plumbing.

Michael C.
Jan 2015
5.0
Yes, I recommend this pro
After I tried with no success, I called Viper and Thomas was close by. Before he got here my toilet went down and everything was back to normal. Thomas showed less the half and hour from first call. Looked everything over said I must of busted the clog loose and did not charge me ANYTHING.
Very nice, prompt and professional.

MARSHA M.
Sep 2014
5.0
Yes, I recommend this pro
$145
It went very well. He did everything he said he was going to do and he did it in a professional way. He was courteous, well groomed and he was done in no time he deftly gets an a from us. Thank you so once vibrant plumbing, send Cearley Danny Mitchell.

Frieda A.
Aug 2014
5.0
Yes, I recommend this pro
$135

We've been loyal customers of Viper Plumbing since 2010, and throughout that time, Bill has always been someone we can depend on.  Customers can trust that he will do a professional job, and at a fair price.  Viper Plumbing is our only plumber, and I use his services for both my home and rental property (including replaced a water heater and outside drains). My only regret is that it's taken me this long to write a review!



.

Charles C.
Jun 2014
5.0
Yes, I recommend this pro
I had an emergency call for a leak under the sink and they even did some extra work on the side.  Their work was very good, they are very friendly and go above and beyond with their service.

Bonnie R.
Jun 2014
5.0
Yes, I recommend this pro
$60
this gentleman was great.   very professional and we felt he knew what he was doing.   he didnt waste any time, found the problem, fixed it in short order, gave us the paperwork and left.   we liked him!

Ava F.
Jun 2014
5.0
Yes, I recommend this pro
We like them a lot.  They do good work and we will use them again.  If you have an emergency, he can take care of all the emergencies.  If it is not an emergency he's been prompt to come in.  He can stay late and take care of emergency.

Aaron P.
Jun 2014
5.0
Yes, I recommend this pro
$200
It was a good experience. He's very prompt and thorough. I would absolutely recommend him.

Mike F.
May 2014
5.0
Yes, I recommend this pro
Job well, as promised

Valerie F.
Apr 2014
5.0
Yes, I recommend this pro
$180
Such a wonderful experience...and yes I'm talking about plumbing lol! He called to let me know he was in route, showed up on time, quickly assessed the situation, and repaired my irrigation leak. Then he readily repaired a faucet that we had failed to mention upon setting up our appointment. Will definitely use Viper again for my old and ailing 37 year old home. I am female and am always wary I will be taken advantage of with service type calls. Ladies do not hesitate, you will not regret it.
...
Showing 1-25 of 129

Licensing

State Contractor License Requirements

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FAQ

Viper Plumbing, LLC is currently rated 4.9 overall out of 5.
Viper Plumbing, LLC accepts the following forms of payment: CreditCard
No, Viper Plumbing, LLC does not offer free project estimates.
No, Viper Plumbing, LLC does not offer eco-friendly accreditations.
No, Viper Plumbing, LLC does not offer a senior discount.
No, Viper Plumbing, LLC does not offer emergency services.
No, Viper Plumbing, LLC does not offer warranties.

Contact Information

Duncanville TX 75137, Duncanville, TX 75137

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