French Electric LLC. We’re not changing ownership or management. Our customers still get great local service when they call us. Our commitment to doing a quality job for longtime customers — and new ones - is stronger than ever before. We’re freed up to do what we do best — electrical repair, replacement and installation. So get to know one of the most professional, trustworthy companies around — French Electric.
Amp Upgrades, Carbon Monoxide Detectors, Ceiling Fans, Circuits Wiring, Exhaust Fans, Install Outlets, LED Lighting, Lighting, Main Electrical Panel, Maintenance Agreements, Safety Inspections, Smoke Detectors, Spas And Hot Tub, Surge Protection, Switches & Exterior Lighting, Wiring Pools
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
6% | ||
6% | ||
3% | ||
8% |
"[member name removed], We appreciate your letting others know how our company performed for you. We know you are busy and appreciate that you took time out of your busy day to post the review. It was a pleasure doing business with you. Sincerely, Lena French Office Manager"
"Thank you for your kind review. It was a pleasure serving you."
"Thank you so much for your kind words! We appreciate knowing we have taken good care of our customers. It's customers like you that make our job a pleasure. We wish you continued good neck health. :-)"
"The invoice for this customer is dated 3/12/2012 -- over a year ago. We give our customers a feedback card and invite them to let us know how we did. We have no record of this customer contacting us stating that he had concerns - either through the feedback card or a phone call. If the customer had contacted us, we would have addressed any concerns he had. As it is, he’s waited until his warranty is expired."
"Very interesting feedback considering this person wasn't on site when our technician was there. The person writing the review also gave the wrong name for our company. Our company name is Southwest Electrical Group LLC dba Mister Sparky. Also interesting feedback regarding the code requirements from a non-electrician. We have a good reputation with local city governments (Duncanville, Ceder Hill, Waxahachie, etc.) for following the appropriate electrical codes. We explain our fees and services up front and the customer is always given a choice to book an appointment or not. Once they agree to the appointment, our technicians follow the same pattern by explaining what their choices are and giving them the price up front. This person did not discuss their concerns with us before writing a review. We had no opportunity to address any concerns."
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