Color World House Painting of Austin

Color World did a fantastic job painting the interior of our new home. It needed a refresh and I wanted it done right. The team at Color World was professional, cared for my home while they were in it, and were quick to complete touchups after. Many thanks to Jeff, Joseph, and the rest of the crew, the difference is literally night and day between the previous owner's DIY and a professional job.

Jeff Hendricks and the crew of Color World House Painting of Austin did a spectacular job ! They were professional and did what they were asked to do in the time frame they said they would do it in. Dependable, friendly and reliable service that I don't always get elsewhere. I would use them again and refer them over and over again.

From my experience Color World in Austin just acts as a marketer. They have a nice website that would lead you to believe they are a professional painting contractor. Once hired, they farmed off the work to an unqualified "independent contractor" in an uncoordinated fashion and did not oversee the contractor's work. I don't hold anything against the painter, Daniel, he's just trying to put food on the table for his family. However, he did not have the correct equipment, did not seem to have the skill set for the work, did not understand the scope of work, and did not understand what Color World's obligations were under the contract. We contacted Color World for a small exterior paint job based upon their website and reviews. We had cracks in the exterior stucco and needed these sealed and painted over. However, it was very high up and difficult to place a ladder. My yard crew offered to do it for $50, if I allowed them to use my 36 foot ladder. However, I was worried about the safety of working at that height and was willing to pay to have the work done safely and professionally with appropriate equipment. A company rep came out to look at the job. His name was Joseph. He was a nice gregarious guy. I guess it's possible he had a fundamental understanding of painting, but if so, he did not bother to share any of it. He seemed more a sales type, took some pictures, and provided a quote of $2,000. When asked why the bid was so high, Joseph claimed that was the company minimum and they would not take a job for less. To make it more cost effective we added painting for a large garage door and frame. The total was then $2,800. The Color World contract states they will provide all equipment and materials, do appropriate surface prep, and clean up after each day's work. For me, the only surface prep done was spraying the garage door with a pressure washer. No wire brush was used and no sanding was done. All of the paint chips removed by the washer were left on the drive overnight, after which they dried and blew all over the yard. Daniel's ladder could not have been more than 32 feet - well short of what was needed. He balanced it on the edge of a retaining wall, had his daughter try to hold it from the bottom and then stood at the very top. Incredibly unsafe. He then tried to paint it from the roof. I had specifically requested no use of the roof as I had recently been coated. The painter probably spent at most 10 hours at the house over 2 and a half days for a $2,800 job. Less than two hours on the part of the job originally bid for $2,000. Then he said he was finished. The casing around the garage door had clearly only received one coat of paint, which did not adequate cover, and the stucco paint still had visible unsealed gaps. Joseph came over to inspect the work and said it looked good to him. I showed him what I thought was unacceptable and described Daniel not having the equipment needed to do the job correctly and safely. I told him at a minimum there needed to be another coat on the door casing and that someone needed to come with the correct equipment to do the stucco job correctly and safely. Daniel came back over the weekend with his daughter and asked to use my ladder. I reluctantly provided it in an effort to get the job done, but he did exactly the same thing with the same ladder my yard crew had offered to do for $50. It seems to me like Color World is just fronting bids for what they think they can get, then leveraging unskilled immigrant crafts people to do the work as independent contractors. With this structure Color World would not have to buy any equipment, hire any employees, pay any benefits, or be responsible for safe work practices. It also allows them to blame any customer dissatisfaction on the subcontractor. If I was not concerned they would just screw the contractor; I would not have paid for this work.

Service was on time and completed to my satisfaction. You You can tell that the owner values his/her customers from the excellent customer service I received.

They were well organized, efficient and so easy to work with. I'll certainly bring them back for future projects.

35 year old front-porch/deck needed its refresh. I decided that I was too old and lazy to do it again, so I started collecting quotes from contractors. After five or six quotes, the winner was clear, Color World. Their initial attentiveness and responsiveness was certainly characteristic over their entire project engagement. Joseph came and saw, photoed and quoted with comprehensive precision, in well-documented writing. They weren't the cheapest, yet they were far from the most expensive, Joseph earned my trust quickly and kept it. They come, scraped, sanded, …, and painted with precision. Thank you Color World Crew. I'll be choosing them for my next project and recommend you consider them too. Bob Austin, Texas (Oak Hill)

All went great! I Will definitely use Colorworld again! They were responsive, timely and really cared about what we wanted! I highly recommend them! Their professionalism was world class. And you should look no further!

Best company by far and super easy to work with and extremely proficient quality work.

Very professional job done Kept work areas clean

They did a great job. Will use them again for additional services.

Went well, fast and friendly, cleaned up everyday and completed quickly,responded to a couple of spots within 2 days.