FASHION GLASS & MIRROR

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The service crew came in a few minutes later than they had said, but the hinge causing the problem was fixed in less than 10 minutes. Can't beat that.

I was very pleased with the service. They were nice to work with. The people that came out to do the quotes were nice. The installers were really nice also. I was pleased with the price, it ended up being less than I was expecting to pay. It does look good.

Their professionalism is the worst I have ever dealt with. I had my whole house gutted and remodeled quicker than I've had a 36X65 framed mirror installed.

They were brought in by the sub-contractor, who broke our window. They were supposed to show up; 4 days after the sub-contractors broke to window, to fix it. They never called nor showed up for the same. Then the next day a guy shows up, without a notice or a call, to measure the same. When we tried to get a time frame 4m them to get the window, he just wouldn't commit anything. It was an impossible task to deal with them and I will never use their services in future.

Outstanding! I called a week before Thanksgiving and didn't think much would be done between the holidays. I knew they would have to measure and order the glass for the window. Much to my surprise, The window was in place the week after Thanksgiving.

The sales consultant, Jaime Juarez, was prompt and professional. He had a 'can do' attitude that I really appreciated, particularly since I was not purchasing the glass from this company. His price was reasonable, compared to Binswanger, the only other glass installation company in my area. When he arrived to install the glass, he was fast and efficient. He has excellent communication skills and I understood fully all he had to tell me about the job and he answered all my questions fully.

They were extremely prompt and they did a good job. It has been three years and we have had no problems.

The experience was really good. They came and did the bid, and about a week later came in and did the job. They did it quick and everything looked great after they cleaned up. Their work has been excellent.

Joey from the Saginaw office (a branch of the DeSoto office), came quickly to give an estimate and gave us a great deal. The first shower door was installed just when they promised. They had some problems with the second door and never called me to let me know they wouldn't be coming that day. For the next two weeks, they did not keep me abreast of the delays in coming to install the shower door. Joey was out on vacation, and I think if he'd been in town it would have been taken care of more quickly. However, when I called to complain, a manager called me back and apologized and said they'd get everything taken care of quickly and that I'd be better informed, which I was. So once I complained, they did take steps to improve the service.

These contractors are fantastic. The gentleman we dealt with was Chris Galbraith. We checked around before hiring them and not only were their prices good, but the quality of the 3/4 inch glass used was exceptional. They were pleasant and easy to work with. They also did a great job of cleaning up the area when they were finished. I plan on using them again for having some mirrors beveled and would recommend them.

George, who came out to do the estimate, was very professional and polite. He took his time to do careful measurements and gave me a price that was considerably lower than others that I received. The existing enclosure is structurally uneven, but they worked hard to ensure that that the enclosure fit as perfectly as possible even though it involved 2 reworks of the individual glass parts. My only complaint is that the work crew appeared at my house twice without setting up an appointment.

WINDOWS WORKED GREAT WITH NO LEAKS.